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Hotel Patio Santiago

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Terrace/patio - Hotel Patio Santiago (Querétaro)
Deluxe Room | Premium bedding, down comforters, in-room safe, desk - Hotel Patio Santiago (Querétaro)
Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk - Hotel Patio Santiago (Querétaro)
Terrace/patio - Hotel Patio Santiago (Querétaro)
Interior detail - Hotel Patio Santiago (Querétaro)
Luxury
4.5 star property
9.4

Exceptional

Historic sanctuary with rooftop terrace

Stunning architectural design blends modern luxury with historic charm in Centro Historico's most peaceful boutique hotel. The rooftop terrace offers breathtaking sunset views over Queretaro's UNESCO skyline, while the restaurant serves delicious cuisine with attentive staff.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Querétaro, Hotel Patio Santiago is in the city center. Casa de la Zacatecana Museum and Querétaro Regional Museum are cultural highlights, and travelers looking to shop may want to visit Mercado Artesanal Querétaro and Puerta la Victoria. Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Querétaro travel guide
Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000

What's nearby

  • Aqueduct of Querétaro, México
    Aqueduct of Santiago de Querétaro
    12 min walk - 0.7 miles
  • Auditorium Josefa Ortiz de Dominguez Queretaro
    Josefa Ortiz de Domínguez Auditorium
    15 min walk - 0.8 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Zenea Garden
    5 min walk - 0.3 miles
  • Alameda Hidalgo Park
    9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    37 min drive

Restaurants

  • El Mesón de Chucho El Roto
    4 min walk
  • Breton
    2 min walk
  • Santa Cecina
    1 min walk
  • Hotel Patio Santiago
    1 min walk
  • La Casita Guerrerense
    1 min walk

About this property

Hotel Patio Santiago

Luxury hotel near Aqueduct of Santiago de Querétaro
Take advantage of free breakfast (local cuisine), a rooftop terrace, and a coffee shop/cafe at Hotel Patio Santiago. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • Airport drop-off service (surcharge), luggage storage, and concierge services
  • Tour/ticket assistance, 1 meeting room, and a water dispenser
  • A banquet hall, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at Hotel Patio Santiago boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much is parking?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Check-out is at noon.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Plaza de Armas and Ignacio Mena Rosales House of Culture are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Patio Santiago Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 402 out of 508 reviews
Rating 8 - Good. 64 out of 508 reviews
Rating 6 - Okay. 20 out of 508 reviews
Rating 4 - Poor. 13 out of 508 reviews
Rating 2 - Terrible. 9 out of 508 reviews

Reviews

Verified

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adriana

Very nice hotel we stayed in the basement I thought it will be little claustrophobic but was very quiet. The breakfast included not many options and not very good. The staff very nice and helpful when needed tech help was sent immediately.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms although it had a funky smell of sewer at times, but tolerable. Front desk could be more welcoming and better information.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room designed with beautiful stone and heavy woods. Great modern lighting. Very gracious and helpful staff.
Double room. Spacious and modern.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Atalie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EDWARD

Liked: Amenities
Great location, excellent quiet room.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Esteban G

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful and in a great location. However having 3 clothing items, two of my black t-shirts and my son’s blue sweater that he was going to wear for Christmas, and my prescription rayban sunglasses stolen makes me not want to comeback to this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept very clean. The staff was very nice. The shower was great. The bed is more comfortable than most beds I've slept on in Mexico, as they are generally very firm. There is a nice roof deck. Only disadvantage, which is common in Mexico, is that windows face another room across an opening that allows for fresh air. Window are openable and the heating/cooling system works well. I'd stay there again. Great for a city hotel.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and central location. Highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Amenities also, great staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with very friendly staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very comfortable and peaceful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The whole interior look as if it was recently renovated. Beautiful rooms and restrooms. Friendly, helpful staff. 5 min walk from beautiful plaza where you will find plenty to eat and shop for. Highly recommend this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sharice

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large rooms and excellent location in Centro Queretaro.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very clean and comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful from the location to the hotel and staff . Will definitely stay here in the future with my family.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
The reception could not find my reservation. We did get a room after waiting for about ten minutes. This is the second time this happens. Our breakfast was included in our stay but coffee was not good and the fruit with yogurt. They ran out of yogurt. I love this location to stay, but i feel I might to look for somewhere else.The place is very clean. They use to have male reception Staff that were very efficient,helpful and friendly.
Stayed 1 night in Feb 2026