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Hotel Patio Santiago

4.5 star property
Luxury hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Patio Santiago

Hallway
Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk
Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk
Rooftop terrace
Terrace/patio
Hotel Patio Santiago sits in the heart of Querétaro's historic center, blending classic charm with modern comfort. Guests can unwind on the rooftop terrace, browse the library for a good read, or savor expertly crafted coffee at the on-site cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

Highlights

Yard
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 12 min walk - 0.7 miles
  • Puerta la Victoria - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles
  • Corregidora Stadium - 7 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Manpuku Ramen - ‬3 min walk
  • ‪Breton - ‬2 min walk
  • ‪La Casita Guerrerense - ‬1 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Bhaji - ‬2 min walk

About this property

Hotel Patio Santiago

Luxury hotel near Aqueduct of Santiago de Querétaro
Close to Josefa Ortiz de Domínguez Auditorium, Hotel Patio Santiago provides a rooftop terrace, a coffee shop/cafe, and a library. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and luggage storage
  • Outdoor furniture, a water dispenser, and wedding services
  • Concierge services, a banquet hall, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at Hotel Patio Santiago boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 220 to 400 for adults and MXN 220 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 400 for adults, and MXN 220 to 400 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Patio Santiago?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Check-out is at noon.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Plaza de Armas and Ignacio Mena Rosales House of Culture are also within 5 minutes.

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Reviews

Hotel Patio Santiago Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 307 out of 379 reviews
Rating 8 - Good. 44 out of 379 reviews
Rating 6 - Okay. 14 out of 379 reviews
Rating 4 - Poor. 8 out of 379 reviews
Rating 2 - Terrible. 6 out of 379 reviews

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and central location. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property, staff is kind and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with very friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Mmmm
Stayed 1 night in Aug 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a work trip but staying at this hotel made it feel like being on vacation.. Beautiful property!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool property close to centro.

Great stay, wonderful pool, lovely grounds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location.
Stayed 1 night in May 2024

10/10 Excellent

Susan Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

MARISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if facial towels were included during stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 2 nights in Apr 2025

10/10 Excellent

Libia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Bathroom seemed to be recently renovated, very spacious and modern. Staff was very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. Property was amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio Santiago is an as yet undiscovered JEWEL in the heart of old Queretaro. Perfect boutique hotel!
Stayed 5 nights in Sep 2023

8/10 Good

Rene

Liked: Amenities
Very clean
Stayed 1 night in Dec 2024

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service
Amazing
Stayed 1 night in Oct 2024

8/10 Good

Aram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 7 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good, good breakfast included, very clean, very new, but if somebody is noisy in the hallway to the rooms you can hear everything.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property that combines traditional Spanish architecture with modern amenities in a very elegant way. The service was top notch and they were very accommodating to our needs. I’d definitely stay here again when I come back to Querétaro.
Stayed 1 night in Sep 2023

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