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Hotel O Puente

3.0 star property
A peaceful retreat where travelers can relax among greenery, enjoy continental breakfasts, and sip refreshing cocktails away from the everyday bustle

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Photo gallery for Hotel O Puente

Property entrance - Hotel O Puente (San Juan del Río)
Restaurant - Hotel O Puente (San Juan del Río)
Restaurant - Hotel O Puente (San Juan del Río)
Front of property - Hotel O Puente (San Juan del Río)
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers - Hotel O Puente (San Juan del Río)
Hotel O Puente offers a serene atmosphere with a garden setting. Enjoy a flavorful continental breakfast and free WiFi. Guests can cool off in the outdoor pool or lounge on sun loungers for a restful escape.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Free WiFi, bed sheets

Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

San Juan del Río is home to Hotel O Puente. Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and some of the area's attractions include El Oasis Water Park and Termas del Rey Water Park. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. Visit our San Juan del Río travel guide
Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807

What's nearby

  • Los Arcos, Monument in Santiago de Querétaro.
    Aqueduct of Santiago de Querétaro
    56 min drive - 41.0 miles
  • TecMilenio University San Juan del Rio Campus
    14 min walk - 0.8 miles
  • Senor del Sacro Monte Temple
    17 min walk - 0.9 miles
  • Fundadores Square
    17 min walk - 0.9 miles
  • Nuestra Senora de Guadalupe Church
    17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    47 min drive

Restaurants

  • Starbucks
    8 min walk
  • KFC
    14 min walk
  • El Corral De La Vaca
    8 min walk
  • Lumiere
    5 min walk
  • Tacos Bip Bip
    10 min walk

About this property

Hotel O Puente

Hotel remodeled in 2022
Take advantage of free continental breakfast, a free daily manager's reception, and a coffee shop/cafe at Hotel O Puente. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel O Puente feature comforts such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

Does Hotel O Puente have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel O Puente pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel O Puente?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel O Puente?

Check-out is at 1:00 PM.

Where is Hotel O Puente located?

Situated in San Juan del Río, this hotel is within 1 mi (2 km) of Senor del Sacro Monte Temple, TecMilenio University San Juan del Rio Campus, and Fundadores Square. Nuestra Senora de Guadalupe Church is 1 mi (1.5 km) away.

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Reviews

Hotel O Puente Reviews

7.2

Good

7.2

Cleanliness

7.2

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 42 out of 131 reviews
Rating 8 - Good. 37 out of 131 reviews
Rating 6 - Okay. 21 out of 131 reviews
Rating 4 - Poor. 19 out of 131 reviews
Rating 2 - Terrible. 12 out of 131 reviews

Reviews

Verified

8/10 Good

Karl

Liked: Cleanliness
Room was as clean, and staff was friendly. In the early morning, the water to the bathroom sink began to leak. The floor in the bathroom was lower than the remainder of the unit. There was about one centimetre of water on the floor. We quickly lifted everything from the floor and left. There was no compensation for the morning inconvenience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Ernesto

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room requires an update old furniture and neglected. No towels or hot water available in the room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 1 night in Apr 2025
Verified

4/10 Poor

José Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of noise, dirty room, horrible experience.
Verified

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Carlos Adrian

Liked: Cleanliness, property conditions & facilities
Buena atención, habitación con lo indispensable. Precio bastante accesible
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2026
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities
impecable un buen hotel pero n onos avisaron, no habia desayuno bufet, y eldia 25 de diciembre no hubo servicio
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Un hotel ya con tiempo, en general bueno, buen servicio, y limpio, aunque le falta mantenimiento y suena un compresor por la noche y la madrugada
Stayed 1 night in Dec 2025
Verified

6/10 Okay

IVAN

Liked: Cleanliness, amenities
Todo ok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Excelente opción para cuando manejas mucho tiempo y llegar a descansar a un hotel limpio y que si descansas
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Soluciones y abastecimientos industriales y mineras

Liked: Staff & service
Disliked: Property conditions & facilities
Buena ubicación pero las instalaciones y los inmuebles son viejos
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Juan

El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

AMALIO ALONSO

Liked: Cleanliness, staff & service
Disliked: Amenities
desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación en el centro de San Juan del Río
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pablo Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jazmín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado el lugar para descansar
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jorge armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me salio agua caliente en regadera
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Hugo

Liked: Staff & service
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Liz

Comodo para descansar
Stayed 1 night in Apr 2025