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Hotel O Puente

3.0 star property
Hotel in San Juan del Río with free breakfast and a 24-hour front desk

Choose dates to view prices

Hotel O Puente offers a serene atmosphere with a garden setting. Enjoy a flavorful continental breakfast and free WiFi. Guests can cool off in the outdoor pool or lounge on sun loungers for a restful escape.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Free WiFi, bed sheets

Single Room, 1 Double Bed

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

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About the neighborhood

Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807

What's nearby

  • TecMilenio University San Juan del Rio Campus - 14 min walk - 0.8 miles
  • Senor del Sacro Monte Temple - 17 min walk - 0.9 miles
  • Nuestra Senora de Guadalupe Church - 17 min walk - 0.9 miles
  • Fundadores Square - 17 min walk - 0.9 miles
  • Aqueduct of Santiago de Querétaro - 51 min drive - 40.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 47 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪El Corral De La Vaca - ‬8 min walk
  • ‪Rock N’ Ribs - ‬16 min walk
  • ‪El Tacuche Arabe II - ‬2 min walk
  • ‪Restaurante Campo Bravo - ‬11 min walk

About this property

Hotel O Puente

Hotel remodeled in 2022
Take advantage of free continental breakfast, a free daily manager's reception, and a coffee shop/cafe at Hotel O Puente. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel O Puente feature comforts such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

Does Hotel O Puente have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel O Puente pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel O Puente?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel O Puente?

Check-out is at 1:00 PM.

Where is Hotel O Puente located?

Situated in San Juan del Río, this hotel is within 1 mi (2 km) of Senor del Sacro Monte Temple, TecMilenio University San Juan del Rio Campus, and Fundadores Square. Nuestra Senora de Guadalupe Church and University Alfred Nobel de Mexico are also within 3 mi (5 km).

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Hotel O Puente Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 117 reviews
Rating 8 - Good. 32 out of 117 reviews
Rating 6 - Okay. 21 out of 117 reviews
Rating 4 - Poor. 18 out of 117 reviews
Rating 2 - Terrible. 11 out of 117 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Jun 2025

6/10 Okay

Soluciones y abastecimientos industriales y mineras

Liked: Staff & service
Disliked: Property conditions & facilities
Buena ubicación pero las instalaciones y los inmuebles son viejos
Stayed 1 night in Aug 2025

6/10 Okay

Juan

El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía.
Stayed 1 night in Aug 2025

10/10 Excellent

AMALIO ALONSO

Liked: Cleanliness, staff & service
Disliked: Amenities
desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación en el centro de San Juan del Río
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto
Stayed 2 nights in Jul 2025

8/10 Good

Jazmín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado el lugar para descansar
Stayed 1 night in Jun 2025

8/10 Good

Jorge armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me salio agua caliente en regadera
Stayed 2 nights in Jun 2025

4/10 Poor

Hugo

Liked: Staff & service
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Stayed 2 nights in May 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada
Stayed 1 night in Apr 2025

6/10 Okay

Liz

Comodo para descansar
Stayed 1 night in Apr 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesima experiencis

Hotel con fotos bonitas para mostrar por Internet. La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud.
Stayed 4 nights in Apr 2025

6/10 Okay

Lili Monserrat

Disliked: Staff & service
Al momento del check in, el personal te da otras habitaciones diferentes a las que habías reservado
Stayed 2 nights in Apr 2025

6/10 Okay

Laura Iveth

El lugar está bonito, sin embargo está descuidado, No había caliente, al llegar queríamos un baño, pues llegamos muy asoleados y cansados y con hambre; tardaron 40 min en tener y eso nos retrasó mucho en salir a cenar y regresar a descansar.
Stayed 1 night in Apr 2025

6/10 Okay

Damariz

Disliked: Cleanliness, amenities, property conditions & facilities
Mucho ruido desde temprano ya que empiezan a limpiar las habitaciones, la colcha de una cama sucia, el baño sucio y con un olor desagradable toda la noche, el desayuno no fue de mi agrado.
Stayed 1 night in Apr 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente atención la habitación está muy limpia
Stayed 1 night in Apr 2025

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 1 night in Apr 2025

6/10 Okay

CLAUDIA

Liked: Cleanliness
Disliked: Amenities
No tuve agua caliente a pesar de que se le avisó
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025

2/10 Terrible

jaqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

A la entrada no tienen señalización del estacionamiento no hay cajones marcados tienes que adivinar donde quedarte y el control de la TV no funciona pero lo peor no había una toalla en el hotel ni para secarte las manos y al pedir dijeron que no tenían sin ofrecer mayor solución
Stayed 1 night in Jan 2025

6/10 Okay

saul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala experiencia

No recomiendo ya que la cama muy dura y se notaba sucia las,sabanas animalitos insectos en la habitación el baño muy pequeño la regadera con un espacio de menos de 1 metro cuadrado y con cortina muy incomodo
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar para descansar
Stayed 3 nights in Dec 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien,
Stayed 1 night in Oct 2024

6/10 Okay

Armando

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La publicidad de desayuno es engañosa, incluye ciertas cosas del desayuno (no es un desayuno completo). Los baños estan viejos y no proporcionan los accesorios necesarios para los habitantes.
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 2 nights in Jun 2024

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