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Hotel Mesón de Carolina

2.0 star property
Stay connected while you explore Downtown Querétaro’s vibrant scene. Enjoy convenient amenities like tour/ticket assistance for an unforgettable experience.

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Photo gallery for Hotel Mesón de Carolina

Reception - Hotel Mesón de Carolina (Querétaro)
Interior detail - Hotel Mesón de Carolina (Querétaro)
Studio Suite | Free WiFi, bed sheets - Hotel Mesón de Carolina (Querétaro)
Family dining - Hotel Mesón de Carolina (Querétaro)
Interior detail - Hotel Mesón de Carolina (Querétaro)
In the heart of Downtown Querétaro, Hotel Mesón de Carolina offers a warm welcome with a business center, restaurant, and snack bar/deli. With in-room WiFi, coffee/tea in the lobby, vending machine access, banquet hall events space and 24-hour front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Located in Downtown Querétaro, a neighborhood in Querétaro, Hotel Mesón de Carolina is in the entertainment district. Querétaro Regional Museum and Casa de la Zacatecana Museum are cultural highlights, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Looking to enjoy an event or a game while in town? See what's happening at Corregidora Stadium or Josefa Ortiz de Domínguez Auditorium. Visit our Querétaro travel guide
Map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000

What's nearby

  • Estatua de Miguel Hidalgo de color oro en el centro del parque La Alameda en la ciudad de Querétaro, México.
    Alameda Hidalgo Park
    9 min walk - 0.5 miles
  • Aqueduct of Querétaro, México
    Aqueduct of Santiago de Querétaro
    14 min walk - 0.8 miles
  • Auditorium Josefa Ortiz de Dominguez Queretaro
    Josefa Ortiz de Domínguez Auditorium
    17 min walk - 0.9 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Zenea Garden
    5 min walk - 0.3 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    38 min drive

Restaurants

  • Carola
    3 min walk
  • Tortas "Alex
    1 min walk
  • Taquería El Torito
    3 min walk
  • Santa Cecina
    2 min walk
  • Hotel Patio Santiago
    3 min walk

About this property

Hotel Mesón de Carolina

Hotel near Aqueduct of Santiago de Querétaro
At Hotel Mesón de Carolina, you can look forward to a business center, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • A vending machine, concierge services, and coffee/tea in the lobby
  • Tour/ticket assistance
Room features
All 76 rooms offer amenities such as free WiFi.
Extra amenities include:
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Mesón de Carolina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Mesón de Carolina?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mesón de Carolina?

Check-out is at noon.

Where is Hotel Mesón de Carolina located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Querétaro Regional Museum and Government Palace are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mesón de Carolina Reviews

7.8

Good

7.8

Cleanliness

7.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

Reviews

Verified

10/10 Excellent

Loghan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel !
Stayed 8 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo por el último día no fueron a limpiar y las abitcio es muy pequeñas de ahí todo bien
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Eduardo David

Liked: Cleanliness, staff & service
Disliked: Amenities
No hay agua caliente, los controles de la TV no funcionan, si mejoran estos puntos puede ser una buena opcion
Stayed 1 night in Apr 2026
Verified

4/10 Poor

ADRIANA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Te pedían propina las mucanas en un sobre
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio tranquilo y cerca del centro, lo que queria
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Francisco

Colchas sucias tenían cabello de mujer y estaban sucias de maquillaje
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Fernanda

Disliked: Cleanliness, property conditions & facilities
Llegaron un grupo de huéspedes en la madrugada haciendo muchísimo ruido, a pesar que otros huéspedes salieron para decirles que guardaran silencio, el personal no hizo nada, no dejaron dormir toda la noche hicieron muchísimo escándalo, la regadera tenía gotera que tampoco dejaba dormir y el cuarto olía mucho a baño, se veía poco aseado en general
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YUNUEN LIZU

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación era fría y con algo de humedad. Tarda mucho en salir el agua caliente de la regadera por lo que se desperdicia mucha agua; además, salpica agua hacia la parte del inodoro. Podrían poner una jerga.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido y fácil acceso a los lugares de mi interés
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Lugar muy limpio, bonito y cómodo. El personal amable y atento
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero deberían de hacer el ches liste un poquito más temprano no a las 3
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Bruno

Disliked: Amenities, property conditions & facilities
Ruidoso y sucio
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Francisco Manuel Cabello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el lugar y ubicación
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yoliria

Liked: Cleanliness, staff & service, amenities
Me parece bien si solo es para descansar solo que no te dan el servicio de TV por el precio que oferta la aplicación debería especificar eso. Y el lavabo tiene fuga de agua lo notifique y pues salimos del hotel y la fuga seguía.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal amable, muy tranquilo el lugar y cerca del centro de la ciudad
Stayed 5 nights in Oct 2025
Verified

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バス停から近くて便利

バスターミナルからのバス停からも近く、周りには飲食店もあり、かつケレタロの街の見所がすべて徒歩圏内で非常に便利でした。ホテルはまだ新しく、朝からせっせとスタッフが掃除していて、全体的に清潔でしたが、キッチンが汚かったのが残念。でも、スタッフも親切で居心地が良かったです。
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Erick Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en zona céntrica y los restaurantes, tiendas entre otras están accesibles a pie.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de la propiedad está exelente solo deberían cambiar las instalaciones de los baños que están oxidadas
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Karina

Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jhiraly

Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Había cucarachas y la televisión nunca sirvió apesar de que me dijeron que lo solucionarían
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

AIDEE

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Se desperdicia mucha agua al esperar que el agua salga caliente. Adicional. Nos encontramos 2 cucarachas vivas en la cama. Poco personal para el restaurante.
Stayed 2 nights in Aug 2024