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Hotel Mesón de Carolina

Property class: 2

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Photo gallery for Hotel Mesón de Carolina

A reception area with a stone counter, wooden ceiling beams, and a welcome sign in multiple languages. - Hotel Mesón de Carolina (Querétaro)
A corridor with tiled flooring, black wrought iron railings, and a central planter with plants. - Hotel Mesón de Carolina (Querétaro)
A white building with black doors and windows, a tiled floor, and a black railing. - Hotel Mesón de Carolina (Querétaro)
A dining area with wooden tables and chairs, set with white plates, cups, and cutlery. - Hotel Mesón de Carolina (Querétaro)
A modern living room with a grey sofa, a wooden cabinet, and a staircase. - Hotel Mesón de Carolina (Querétaro)
At Hotel Mesón de Carolina, you can look forward to a business center, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, 1 Double Bed

A bedroom with a bed, a wooden table, a ceiling fan, a TV mounted on the wall, and a door leading to a bathroom.

Basic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed

A bedroom with a bed, a wooden table, a ceiling fan, a TV, and a door leading to a bathroom.

Basic Double Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A bedroom with two beds, a wooden table, a ceiling fan, and a television on the wall.

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A room with three beds, a wooden table, and a ceiling fan.

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Querétaro, a neighborhood in Querétaro, Hotel Mesón de Carolina is in the entertainment district. Querétaro Regional Museum and Casa de la Zacatecana Museum are cultural highlights, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Looking to enjoy an event or a game while in town? See what's happening at Corregidora Stadium or Josefa Ortiz de Domínguez Auditorium. Visit our Querétaro travel guide
Map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    9 min walk - 0.5 miles
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    14 min walk - 0.8 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Zenea Garden
    5 min walk - 0.3 miles
  • Querétaro Cathedral
    10 min walk - 0.6 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    38 min drive

Restaurants

  • El Mesón de Chucho El Roto
    6 min walk
  • Hank's Querétaro
    5 min walk
  • Restaurante 1810
    6 min walk
  • Gorditas Del Portal
    4 min walk
  • Taquería El Torito
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Mesón de Carolina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Mesón de Carolina?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mesón de Carolina?

Check-out is at noon.

Where is Hotel Mesón de Carolina located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Querétaro Regional Museum and Government Palace are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mesón de Carolina Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 5 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Loghan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel !
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount we paid it was great! I believe this property is great especially for those that just have the mindset of staying there to sleep and shower and go on with their day to explore! Would recommend!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

José Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Ana

Liked: Staff & service
Disliked: Property conditions & facilities
Las habitaciones podrían mejorar
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ULISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en muy buena ubicación, personal amable y dispuesto a resolver cualquier duda.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo por el último día no fueron a limpiar y las abitcio es muy pequeñas de ahí todo bien
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Eduardo David

Liked: Cleanliness, staff & service
Disliked: Amenities
No hay agua caliente, los controles de la TV no funcionan, si mejoran estos puntos puede ser una buena opcion
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

ADRIANA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Te pedían propina las mucanas en un sobre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roberto

Liked: Staff & service, property conditions & facilities
Fue fácil llegar pero las habitaciones son muy pequeñas, el personal es excelente, pero la limpieza dejo que desear .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen espacio y mucha tranquilidad
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio tranquilo y cerca del centro, lo que queria
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Francisco

Colchas sucias tenían cabello de mujer y estaban sucias de maquillaje
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Fernanda

Disliked: Cleanliness, property conditions & facilities
Llegaron un grupo de huéspedes en la madrugada haciendo muchísimo ruido, a pesar que otros huéspedes salieron para decirles que guardaran silencio, el personal no hizo nada, no dejaron dormir toda la noche hicieron muchísimo escándalo, la regadera tenía gotera que tampoco dejaba dormir y el cuarto olía mucho a baño, se veía poco aseado en general
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

YUNUEN LIZU

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación era fría y con algo de humedad. Tarda mucho en salir el agua caliente de la regadera por lo que se desperdicia mucha agua; además, salpica agua hacia la parte del inodoro. Podrían poner una jerga.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido y fácil acceso a los lugares de mi interés
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Lugar muy limpio, bonito y cómodo. El personal amable y atento
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero deberían de hacer el ches liste un poquito más temprano no a las 3
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Bruno

Disliked: Amenities, property conditions & facilities
Ruidoso y sucio
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Francisco Manuel Cabello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el lugar y ubicación
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Yoliria

Liked: Cleanliness, staff & service, amenities
Me parece bien si solo es para descansar solo que no te dan el servicio de TV por el precio que oferta la aplicación debería especificar eso. Y el lavabo tiene fuga de agua lo notifique y pues salimos del hotel y la fuga seguía.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal amable, muy tranquilo el lugar y cerca del centro de la ciudad
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バス停から近くて便利

バスターミナルからのバス停からも近く、周りには飲食店もあり、かつケレタロの街の見所がすべて徒歩圏内で非常に便利でした。ホテルはまだ新しく、朝からせっせとスタッフが掃除していて、全体的に清潔でしたが、キッチンが汚かったのが残念。でも、スタッフも親切で居心地が良かったです。
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Erick Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en zona céntrica y los restaurantes, tiendas entre otras están accesibles a pie.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de la propiedad está exelente solo deberían cambiar las instalaciones de los baños que están oxidadas
Stayed 1 night in Sep 2025