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Hotel Hi! Queretaro

2.5 star property
Hotel in Querétaro with a 24-hour front desk

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Photo gallery for Hotel Hi! Queretaro

Reception
Standard Room | Desk, soundproofing, free WiFi, bed sheets
Standard Room | Bathroom | Shower, free toiletries, towels
Front of property
Standard Room | Desk, soundproofing, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

View all photos for Standard Room

Standard Room | Desk, soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

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About the neighborhood

Map
Calle Camino Real 178, Querétaro, QUE, 76130

What's nearby

  • Autonomous University of Querétaro - 4 min drive - 2.6 miles
  • Plaza Galerias Shopping Center - 5 min drive - 3.6 miles
  • Antea Lifestyle Center - 6 min drive - 4.5 miles
  • Aqueduct of Santiago de Querétaro - 8 min drive - 5.4 miles
  • Josefa Ortiz de Domínguez Auditorium - 8 min drive - 5.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 43 min drive

Restaurants

  • ‪Ceroestres - ‬9 min walk
  • ‪Carnitas y gorditas Lidia - ‬10 min walk
  • ‪The Yellow Spot - ‬10 min walk
  • ‪Loncheria la China - ‬15 min walk
  • ‪El Buen Comer - ‬13 min walk

About this property

Hotel Hi! Queretaro

Hotel near Antea Lifestyle Center
Near Aqueduct of Santiago de Querétaro, Hotel Hi! Queretaro provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A vending machine, smoke-free premises, and tour/ticket assistance
  • An elevator and a 24-hour front desk
Room features
All 75 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 195
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 195

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: MXN 195 (subject to availability)
  • Late check-out fee: MXN 195 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hi Queretaro Centro
Hotel Hi! Queretaro Hotel
Hotel Hi Queretaro Centro
Hotel Hi! Queretaro Querétaro
Hotel Hi! Queretaro Hotel Querétaro

Frequently asked questions

Is Hotel Hi! Queretaro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hi! Queretaro?

Hotel Hi! Queretaro doesn't offer parking.

What time is check-in at Hotel Hi! Queretaro?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of MXN 195 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hi! Queretaro?

Check-out is at noon. Late check-out is available for MXN 195 (subject to availability).

Where is Hotel Hi! Queretaro located?

Located in San Pablo, this hotel is within 3 mi (5 km) of Querétaro Old Train Station, Cerro de Las Campanas National Park, and Plaza del Parque Shopping Mall. Urban Center Shopping Mall and Plaza Boulevares Shopping Mall are also within 3 mi (5 km).

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Hotel Hi! Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 257 reviews
Rating 8 - Good. 88 out of 257 reviews
Rating 6 - Okay. 40 out of 257 reviews
Rating 4 - Poor. 16 out of 257 reviews
Rating 2 - Terrible. 27 out of 257 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, la zona no da confianza para salir a caminar.
Stayed 3 nights in Apr 2025

8/10 Good

Ale

Stayed 2 nights in Mar 2025

6/10 Okay

Ana Lilia

Liked: Cleanliness, staff & service
Si buscas un lugar donde pasar la noche es suficiente pues el espacio es muy reducido
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Alberto

Stayed 1 night in Jan 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible la Estancia

Cuando llegamos, batallaron mucho para hayar la reservacion, las 2 señoritas de recepción se hacían pelotas entre ellas, renté 3 habitaciones y me las cobraron por separado, me pidieron las ine de cada huesped y que se firmará una responsiva, nos tardamos nomás en esto cerca de 75min, porque no estan bien capacitadas y hacen mucho tramite para una habitación tan sencilla; entrando a la habitación vemos que es una litera la cama individual pero dice que máximo soporta 60kg por lo cual nadie las utilizó pues eran personas altas y esto no se nos informó en recepción nunca, por lo que tuvimos que dormir en el suelo varios. Toda la noche estuve escuchando ruidos de la puerta principal y de la tubería no dejan dormir
Stayed 1 night in Dec 2024

2/10 Terrible

SERHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel horrible

1. Cobraron mas de publicado en hoteles.com. 2. No tenian internet. 3. Habitacion sucia
Stayed 2 nights in Jan 2025

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities, room comfort

Exageradamente pequeña la habitación

El espacio es muy reducido de la habitación, el baño y la bañera
Stayed 2 nights in Nov 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable y muy tranquilo
Stayed 2 nights in Oct 2024

2/10 Terrible

Eduardo

Disliked: Staff & service, property conditions & facilities, room comfort

Pésima atención

La experiencia fue horrible. Cuando llegamos al hotel, nos cobraron $100 adicionales por habitación que porque esa es la política. Le explicamos a la recepcionista que la tarifa de la aplicación era diferente, pero no hubo forma de hacerla entender. Ya era muy tarde y estabamos cansados, las habitaciones son exageradamente pequeñas.
Stayed 1 night in Sep 2024

2/10 Terrible

EDGAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La Camas esta invadida de Larvas (PLAGA)
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar.

El hotel está muy bien. Tiene todo lo necesario para descansar después de un viaje de trabajo o unas vacaciones. El único detalle es la colonia y ubicación, que no está muy bonito que digamos, pero, aun así, no es inseguro. Sólo que no hay restaurantes cercanos. Pero en general, es un buen hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

José

Stayed 1 night in Jul 2024

4/10 Poor

CUCUY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La ubicación llena de ambulantes, colonia aledaña horrible, el baño de milímetros regadera y wc . Deberían avisar que el baño es experiencia cápsula del espacio!! No regreso nunca
Stayed 1 night in Jul 2024

10/10 Excellent

roger

Stayed 1 night in Jul 2024

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities

Estoy satisfecho con este hotel.

Es un hotel con una ubicación genial pues queda cerca de vialidades principales, las instalaciones son muy limpias, la habitación es muy pequeña pero por el precio esta muy bien y muy seguro. La cama es algo dura y rígida. La tasa del baño esta dentro de un lugar muy muy pequeño y ajustado. En general me fue muy bien y lo utilice solo para dormir, no hay nada mas que hacer en el lugar. Es un lugar muy concurrido por la comunidad gay trabajadora.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Sebastian

Stayed 6 nights in May 2024

2/10 Terrible

Anuar

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio de la persona que atiende y no te respetan que hayas reservado
Stayed 1 night in May 2024

8/10 Good

Carlos Haziel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

CESAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de recepción es grosero
Stayed 3 nights in May 2024

6/10 Okay

JOSE ARTURO MENA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mi experiencia

La calle esta en construcción y el acceso es terrible , entiendo que eso no es culpa ni depende del hotel, no hay muchas opciones de comida cerca , solo antojitos en la calle por lo que la mejor opcion es pedir en uber eats o didi
Stayed 1 night in Mar 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno recomendable
Stayed 1 night in Mar 2024

8/10 Good

Angel

Liked: Cleanliness
Stayed 3 nights in Feb 2024