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Hotel Florencia

3.0 star property
Hotel with free breakfast, near Plaza Galerias Shopping Center

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Photo gallery for Hotel Florencia

Building design
Outdoor pool
Superior Room, 1 King Bed | Desk, free WiFi, bed sheets
Lobby
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • Plaza Galerias Shopping Center - 15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring - 17 min walk - 0.9 miles
  • Autonomous University of Querétaro - 4 min drive - 1.9 miles
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 3.3 miles
  • Corregidora Stadium - 5 min drive - 3.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Karnes en Su Jugo - ‬3 min walk
  • ‪El Fogón del Pastor - ‬1 min walk
  • ‪Hamburguesas el Galan - ‬2 min walk
  • ‪El 9 Restaurante Lounge Yucateco - ‬2 min walk
  • ‪¡Qué Tortas! - ‬1 min walk

About this property

Hotel Florencia

Hotel near Plaza Galerias Shopping Center
Located close to Plaza Santa Maria Bullring and Autonomous University of Querétaro, Hotel Florencia provides free full breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An elevator, luggage storage, and 1 meeting room
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
Room features
All 73 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 12:30 PM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Florencia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Florencia?

Self parking is free at this property.

What time is check-in at Hotel Florencia?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Florencia?

Check-out is at noon.

Where is Hotel Florencia located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Plaza Galerias Shopping Center and Plaza Santa Maria Bullring. Autonomous University of Querétaro and Alameda Hidalgo Park are also within 3 mi (5 km).

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Hotel Florencia Reviews

Reviews

6.6
Rating 10 - Excellent. 122 out of 601 reviews
Rating 8 - Good. 182 out of 601 reviews
Rating 6 - Okay. 130 out of 601 reviews
Rating 4 - Poor. 81 out of 601 reviews
Rating 2 - Terrible. 86 out of 601 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024

6/10 Okay

Laura

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023

6/10 Okay

Prof.

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0
Stayed 1 night in Mar 2023

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023

6/10 Okay

Manuel

Liked: Staff & service, property conditions & facilities
I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Stayed 1 night in Mar 2023

4/10 Poor

Esteban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza horrible, huele a ratón muerto.
Stayed 2 nights in May 2024

4/10 Poor

Angelica Celene

Liked: Staff & service
El hotel es bonito pero viejo, me todo una habitación llena de moscos, no pude dormir por estar matándolos y cuidando que no le picarán a mi bebé, aún así terminamos todos picados.
Stayed 1 night in May 2024

2/10 Terrible

Eric Aguirre

Stayed 5 nights in Mar 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal
Stayed 3 nights in Feb 2024

8/10 Good

Ramón adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A mí y a mi familia, nos gustó mucho, salimos muy contentos con todo el servicio prestado
Stayed 2 nights in Jan 2024

10/10 Excellent

Diana Edith

Stayed 1 night in Jan 2024

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Aunque el precio es muy económico tiene mucho que mejorar en cuestión de instalaciones . Alfombras muy percudidas y habitaciones con mucho olor a tabaco
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Lisbeht

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Maria Elena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

gerardo

Liked: Staff & service
La limpieza y las instalaciones no son adecuadas, sucio y regadera le falta mantenimiento.
Stayed 1 night in Nov 2023

2/10 Terrible

Jimena

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel está abandonado, no sirve el clima las habitaciones frías, no había agua caliente, focos fundidos en la habitación, el control de la tv no sirve, no tienen conectados los teléfonos, no sirve el elevador, el personal de recepción grosero
Stayed 3 nights in Nov 2023

4/10 Poor

José Luis Alonso

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Queda a deber la relación del costo de la habitación por noche (costoso). Un hotel grande y espacioso, pero ya deteriorado y sin mantenimiento; urge una “manota de gato”; sobre todo, los baños. Hay restaurante, pero no avisan que está en remodelación y fuera de servicio. Área de alberca regular y FATAL, algunas habitaciones no tienen agua caliente, solo agua tibia.
Stayed 2 nights in Nov 2023

4/10 Poor

ruperto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Martín

Liked: Property conditions & facilities
Todo muy bien y accesible
Stayed 1 night in Oct 2023

4/10 Poor

Martha

Disliked: Cleanliness, property conditions & facilities
muy descuidado el hotel, sin telefonos en la habitación, sin tv, sin aire acondicionado, las llaves del agua para bañarte estaban al reves y nadie te menciona eso, honestamente muuuuy descuidado, no lo promocionen y ojala lo arreglen pronto
Stayed 4 nights in Oct 2023