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Hotel Florencia

3.0 star property
Hotel with free parking, near Galerías Querétaro Shopping Center

Choose dates to view prices

Photo gallery for Hotel Florencia

Living area
1 bedroom, desk, free WiFi, bed sheets
Living area
Living area
Daily buffet breakfast (MXN 200 per person)
Hotel Florencia offers a peaceful retreat amid Querétaro's vibrant energy. Start your day with a full breakfast, enjoy garden views from your room, cool off in the outdoor pool, and stay connected with in-room WiFi while exploring the culturally rich surroundings.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room

1 bedroom, desk, free WiFi, bed sheets

Room

  • 23 sq m
  • Sleeps 2

View all photos for Double Room

1 bedroom, desk, free WiFi, bed sheets

Double Room

  • 23 sq m
  • Sleeps 4

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About the neighborhood

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • Galerías Querétaro Shopping Center - 15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring - 17 min walk - 0.9 miles
  • Autonomous University of Querétaro - 8 min drive - 1.7 miles
  • Corregidora Stadium - 10 min drive - 4.5 miles
  • Josefa Ortiz de Domínguez Auditorium - 11 min drive - 3.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Tortillería La Luna - ‬3 min walk
  • ‪¡Qué Tortas! - ‬1 min walk
  • ‪Tacos Don Héctor - ‬3 min walk

About this property

Hotel Florencia

Hotel near Galerías Querétaro Shopping Center
Located close to Plaza Santa Maria Bullring and Autonomous University of Querétaro, Hotel Florencia provides a terrace, a garden, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a banquet hall
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All 73 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Florencia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Florencia?

Self parking is free at this property.

What time is check-in at Hotel Florencia?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Florencia?

Check-out is at noon.

Where is Hotel Florencia located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring. Autonomous University of Querétaro and Alameda Hidalgo Park are also within 3 mi (5 km).

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Reviews

Hotel Florencia Reviews

6.8

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 622 reviews
Rating 8 - Good. 190 out of 622 reviews
Rating 6 - Okay. 133 out of 622 reviews
Rating 4 - Poor. 81 out of 622 reviews
Rating 2 - Terrible. 87 out of 622 reviews

Reviews

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023

6/10 Okay

Laura

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Jamás me salió agua caliente en la regadera
Stayed 2 nights in Oct 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Si
Stayed 1 night in Oct 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y muy agradable
Stayed 1 night in Oct 2025

8/10 Good

Vania

Disliked: Cleanliness, property conditions & facilities
El hotel se siente como para personas maduras, no se me hizo muy limpio la verdad, en los sillones a los lados había pelos se veía que no limpian bien.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Staff & service
Habia mucho ruido abajo..se oia hasta el 3er piso
Stayed 1 night in Sep 2025

2/10 Terrible

Jesus

Disliked: Amenities
Agua fría en las habitaciones, La llave hay que programar cada noche, comida fría, me dejaron las sábanas para que yo las pusiera
Stayed 2 nights in Sep 2025

10/10 Excellent

J ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la habitación, tiene un ventanal muy grande y da una perspectiva excelente de cierta parte de QRO.
Stayed 2 nights in Sep 2025

10/10 Excellent

J ARMANDO

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es amplia Falta servicio de restaurante por la tarde y noche
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tina del baño no la pude llenar el agua se Hiba
Stayed 1 night in Sep 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities
Cómoda la habitación
Stayed 1 night in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
Un hotel grande, habitaciones amplias, el baño con tina para un baño relajante, la ubicación nos parecio genial hay un parque muy cerquita, lugares para comer a la vuelta, estacionamiento propio del hotel. Lo que podemos ver como observaciones son que la habitación donde estuvimos el control del aire acondicionado no servia o mejor dicho no tenia los botones para accionarlo, el agua en baño salia tibia y de repente casi fría nunca salio caliente.
Stayed 1 night in Sep 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024

4/10 Poor

Esteban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza horrible, huele a ratón muerto.
Stayed 2 nights in May 2024

4/10 Poor

Angelica Celene

Liked: Staff & service
El hotel es bonito pero viejo, me todo una habitación llena de moscos, no pude dormir por estar matándolos y cuidando que no le picarán a mi bebé, aún así terminamos todos picados.
Stayed 1 night in May 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal
Stayed 3 nights in Feb 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A mí y a mi familia, nos gustó mucho, salimos muy contentos con todo el servicio prestado
Stayed 2 nights in Jan 2024

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Aunque el precio es muy económico tiene mucho que mejorar en cuestión de instalaciones . Alfombras muy percudidas y habitaciones con mucho olor a tabaco
Stayed 1 night in Dec 2023

8/10 Good

gerardo

Liked: Staff & service
La limpieza y las instalaciones no son adecuadas, sucio y regadera le falta mantenimiento.
Stayed 1 night in Nov 2023

2/10 Terrible

Jimena

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel está abandonado, no sirve el clima las habitaciones frías, no había agua caliente, focos fundidos en la habitación, el control de la tv no sirve, no tienen conectados los teléfonos, no sirve el elevador, el personal de recepción grosero
Stayed 3 nights in Nov 2023

4/10 Poor

José Luis Alonso

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Queda a deber la relación del costo de la habitación por noche (costoso). Un hotel grande y espacioso, pero ya deteriorado y sin mantenimiento; urge una “manota de gato”; sobre todo, los baños. Hay restaurante, pero no avisan que está en remodelación y fuera de servicio. Área de alberca regular y FATAL, algunas habitaciones no tienen agua caliente, solo agua tibia.
Stayed 2 nights in Nov 2023

10/10 Excellent

Martín

Liked: Property conditions & facilities
Todo muy bien y accesible
Stayed 1 night in Oct 2023

4/10 Poor

Martha

Disliked: Cleanliness, property conditions & facilities
muy descuidado el hotel, sin telefonos en la habitación, sin tv, sin aire acondicionado, las llaves del agua para bañarte estaban al reves y nadie te menciona eso, honestamente muuuuy descuidado, no lo promocionen y ojala lo arreglen pronto
Stayed 4 nights in Oct 2023

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