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Hotel Crown Victoria

4.0 star property
Travelers find the perfect balance at this urban sanctuary where rejuvenating spa experiences complement easy access to vibrant nightlife

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Photo gallery for Hotel Crown Victoria

Indoor spa tub - Hotel Crown Victoria (Querétaro)
Exterior - Hotel Crown Victoria (Querétaro)
Premium bedding, minibar, in-room safe, desk - Hotel Crown Victoria (Querétaro)
Lobby sitting area - Hotel Crown Victoria (Querétaro)
Terrace/patio - Hotel Crown Victoria (Querétaro)
Hotel Crown Victoria creates a peaceful haven in the heart of the city. Guests can enjoy coffee at the welcoming cafe, relax in the spa tub, or admire city views from the terrace. High-speed WiFi and convenient dry cleaning/laundry services ensure a hassle-free stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Querétaro neighborhood, Hotel Crown Victoria is connected to the convention center. Josefa Ortiz de Domínguez Auditorium and Querétaro Museum of Art are cultural highlights, and travelers looking to shop may want to visit Puerta la Victoria and Galerías Querétaro Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Plaza Santa Maria Bullring. Visit our Querétaro travel guide
Map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080

What's nearby

  • Auditorium Josefa Ortiz de Dominguez Queretaro
    Josefa Ortiz de Domínguez Auditorium
    2 min drive - 1.5 miles
  • Bernardo Quintana Industrial Park
    1 min walk - 0.0 miles
  • Alameda Hidalgo Park
    17 min walk - 0.9 miles
  • Galerías Querétaro Shopping Center
    1 min drive - 1.2 miles
  • Plaza Santa Maria Bullring
    1 min drive - 1.2 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    30 min drive

Restaurants

  • La Marmota
    9 min walk
  • Sora Sushi Bar Queretaro
    9 min walk
  • Mercury Inn
    6 min walk
  • Sky Bar Best Western
    1 min walk
  • Tacos de Mixiote
    10 min walk

About this property

Hotel Crown Victoria

Upscale hotel near Alameda Hidalgo Park
Located close to Puerta la Victoria and Plaza Santa Maria Bullring, Hotel Crown Victoria provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A vending machine, wedding services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 172 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 330.00 for adults and MXN 110.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Frequently asked questions

Is Hotel Crown Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Crown Victoria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 200.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Crown Victoria?

Check-out is at noon. Late check-out is available for MXN 300.00 (subject to availability).

Does Hotel Crown Victoria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450.00 per vehicle applies.

Where is Hotel Crown Victoria located?

Located in Downtown Querétaro, this hotel is within 2 mi (3 km) of Alameda Hidalgo Park, Plaza Santa Maria Bullring, and Templo de Santo Domingo. Querétaro Museum of Art and Querétaro Cathedral are also within 2 mi (3 km).

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Reviews

Hotel Crown Victoria Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 980 out of 1533 reviews
Rating 8 - Good. 348 out of 1533 reviews
Rating 6 - Okay. 109 out of 1533 reviews
Rating 4 - Poor. 47 out of 1533 reviews
Rating 2 - Terrible. 49 out of 1533 reviews

Reviews

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
Clean room. Comfy bed. Restaurant on site.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Room was clean. Bed was comfy. Great location close to bus terminal. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the air conditioner was great didn’t use the hot tub
Stayed 6 nights in Sep 2025

10/10 Excellent

Nellie

Liked: Cleanliness
Great customer service. Front desk was very nice and had a taxi scheduled for me very early.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Not a big tourist hotel, but front desk staff were friendly and spoke good English. Helped me out by exchanging some of my USD to MXN, without the huge mark-up most ATMs and airports charge. Less than 10 minutes from downtown and right on a major highway to get to anywhere. Shower was oddly setup... door doesn't latch or seal, otherwise a great place!
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Everything was really good clean rooms, hot water and good service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good value for short stays.
Stayed 1 night in Oct 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel 👌
Stayed 2 nights in Oct 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Leopoldo

Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 2 nights in Jul 2025

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buffet excelente!
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaneth

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old and dirty . I will not stay there again!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Luis Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban Alberto

👍
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

8/10 Good

Agustin

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Agustin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
During the day they remove the bar and put everything back very late, can't an enjoy a drink.
Stayed 1 night in Dec 2025

10/10 Excellent

yola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

6/10 Okay

Betzabe

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hot tub very dirty. Parking was full
Stayed 1 night in Oct 2025

8/10 Good

IVAN BLANCAS

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025