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Hotel Criol

3.5 star property
Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium

Choose dates to view prices

Photo gallery for Hotel Criol

Terrace/patio
Front of property - evening/night
Exterior detail
Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated
Exterior detail
Hotel Criol in Downtown Querétaro offers a quiet garden retreat near key attractions like the Josefa Ortiz de Domínguez Auditorium and the Aqueduct of Santiago de Querétaro. It features a business center, outdoor pool, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double

Standard Double | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe

Highlights

Yard
Patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles
  • Puerta la Victoria - 17 min walk - 0.9 miles
  • Corregidora Stadium - 4 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪Maruca - ‬2 min walk
  • ‪Gudwey - ‬2 min walk
  • ‪Alda Café - ‬2 min walk

About this property

Hotel Criol

Hotel near Aqueduct of Santiago de Querétaro
Close to Josefa Ortiz de Domínguez Auditorium, Hotel Criol provides a terrace, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Luggage storage, concierge services, and a front-desk safe
  • A 24-hour front desk and tour/ticket assistance
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Does Hotel Criol have a pool?

Yes, this property has an outdoor pool.

Is Hotel Criol pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hotel Criol?

Check-out is at 11:30 AM.

Does Hotel Criol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Criol located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Ignacio Mena Rosales House of Culture and Aqueduct of Santiago de Querétaro. Church of the Congregation of Our Lady of Guadeloupe and Plaza de Armas are just steps away.

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Reviews

Hotel Criol Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 739 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The architect style and the relaxing areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ziad

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant & clean. Good service. Great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. Kind staff

Fabulous in every way.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Criol. It is simple, modern, clean and relaxing. Very walkable to the historic district and friendly service. We would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was walking distance to center of town.
Stayed 4 nights in Jun 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place. Area ia great. Perfect area to go shopping, drinking, and lots of historical places near by. Only thing that would change is to have trashcan in the room. Overall very comfortable place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqlene Nicole Barsich

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd trip back to Hotel Criol. Hotel is beautiful, rooms are very nice. The staff has always been wonderful and helpful. Within just a 3 min walk from Historic Centro, shops and restaurants. The hotel has a very good restaurant as well for breakfast/Coffee.
Stayed 1 night in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool. There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)

10/10 Excellent

Frederick

It’s a very nice hotel, highly recommended. That said, two comments: sone of the floor tiles were completely loose. I cut my toe on one. Some of the tiles on the bathroom floor were shattered, and all were heavily stained. The management needs to replace them all. Second, the hotel has an amazing library, and excellent spaces to sit outside your room and work on a laptop. The location is excellent.
Stayed 1 night in Feb 2025

6/10 Okay

William

Disliked: Property conditions & facilities
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property, needs some upkeep

The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken, several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar cómodo y tranquilo, me gustó mucho mi estancia ahí, volveré cuando valla a Querétaro.
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Batallé un poco para llegar x la Fecha q había mil calles cerradas pero fuera de eso la vdd es que el personal muy amable, muy cómoda la Habitación y súper conveniente para pasear x el centro a pie sin preocupaciones
Stayed 1 night in Sep 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el hotel perfecto; lujos, buena ubicación, muy bien decorado, excelentes atenciones… mi única observación es que tienen oportunidad de mejorar la calidad de los colchones, las camas son muy duras.
Stayed 1 night in Sep 2025

10/10 Excellent

Moises Albino

Liked: Cleanliness, amenities
Céntrico y agradable
Stayed 1 night in Sep 2025

10/10 Excellent

Mónica Lucía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el diseño del hotel, el concepto es muy moderno y tiene una gran biblioteca en su interior, es hermoso. Lo único malo es el mantenimiento del Jacuzzi, tiene detalles que lo deberian de atender.
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me conquistó la biblioteca, su diseño y obras. Si dije biblioteca. El jacuzzi excelente y las habitaciones limpias y de tamaño adecuado
Stayed 1 night in Sep 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso y está en una ubicación inmejorable. No obstante a pesar de que en expedía decía que contaba con estacionamiento esto no fue cierto y hubo que pagar una pensión extra que está a unas cuadras. La verdad se me hizo una grosería, no por el hecho de que tuviera que pagar sino porque no estaba especificado. Preferiría incluso que este costo ya viniera en el precio de la habitación.
Stayed 1 night in Aug 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper lindo el hotel, muy limpio y excelente servicio todos muy amables y me apoyaron en todas mis necesidades
Stayed 1 night in Aug 2025

10/10 Excellent

NAYELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la habitación para 3 personas, muy accesible a todos los restaurantes a pie.
Stayed 1 night in Aug 2025

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025

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