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Hotel Casa Once

3.5 star property
Hotel Casa Once brings tranquility to downtown Querétaro with its outdoor pool surrounded by gardens, spa treatments, and sensory breakfast experiences

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Photo gallery for Hotel Casa Once

Exterior - Hotel Casa Once (Querétaro)
Exterior - Hotel Casa Once (Querétaro)
Luxury Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels - Hotel Casa Once (Querétaro)
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually decorated - Hotel Casa Once (Querétaro)
Exterior - Hotel Casa Once (Querétaro)
Travelers find peace at Hotel Casa Once in Downtown Querétaro. Start your day with local breakfast cuisine, relax by the outdoor pool with garden and sun loungers, enjoy stress-relieving spa massages, and let the attentive staff arrange local tours.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Querétaro, Hotel Casa Once is in the city center. Aqueduct of Santiago de Querétaro and Ignacio Mena Rosales House of Culture are local landmarks, and some of the area's attractions include Centro Cultural Casa del Faldón and Centro Cultural Tejeda. Looking to enjoy an event or a game while in town? See what's happening at Corregidora Stadium or Josefa Ortiz de Domínguez Auditorium. Visit our Querétaro travel guide
Map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000

What's nearby

  • Theater of the Republic
    Theater of the Republic
    5 min walk - 0.3 miles
  • Los Arcos, Monument in Santiago de Querétaro.
    Aqueduct of Santiago de Querétaro
    15 min walk - 0.8 miles
  • Casa de la Zacatecana Museum
    2 min walk - 0.1 miles
  • Plaza de Armas
    2 min walk - 0.1 miles
  • Zenea Garden
    3 min walk - 0.2 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    39 min drive

Restaurants

  • Alquimia Bar
    2 min walk
  • Pulquería Manceba
    4 min walk
  • u:lala
    1 min walk
  • Alda Café
    2 min walk
  • Maruca
    2 min walk

About this property

Hotel Casa Once

Hotel near Aqueduct of Santiago de Querétaro
Free breakfast (local cuisine), a terrace, and a garden are just a few of the amenities provided at Hotel Casa Once. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Express check-out, a front-desk safe, and outdoor furniture
  • Tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • 14 bathrooms with free toiletries and hair dryers
  • Smart TVs with Netflix and cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

Does Hotel Casa Once have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Casa Once pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Casa Once?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Casa Once?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Once located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Ignacio Mena Rosales House of Culture and Aqueduct of Santiago de Querétaro. Church of the Congregation of Our Lady of Guadeloupe and Plaza de Armas are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Once Reviews

9.6

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 268 out of 314 reviews
Rating 8 - Good. 32 out of 314 reviews
Rating 6 - Okay. 6 out of 314 reviews
Rating 4 - Poor. 5 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

Reviews

Verified

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service
Hotel was very clean and charming. Breakfast was delicious and staff very helpful. I would definitely stay again next time I am in Querétaro.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorelle M

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, perfect amenities.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joe and Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in historic district
Stayed 1 night in Oct 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

yarong

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, enjoyed breakfast.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, including the staff! 💞 Thank you for a wonderful stay! The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed. This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Chamain

Liked: Cleanliness, amenities, property conditions & facilities
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, quiet rooms located in a convenient location to walk everywhere and explore the historic quarter. The staff was so friendly and helpful. Breakfast was delicious! I wish we could have stayed longer!!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly! The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent condition quiet and clean, staff really friendly and helpful.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Stayed 3 nights in Dec 2024