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Hotel Casa Once

3.5 star property
Colonial hotel with free breakfast and spa services

Choose dates to view prices

Photo gallery for Hotel Casa Once

Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Luxury Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Travelers find peace at Hotel Casa Once in Downtown Querétaro. Start your day with local breakfast cuisine, relax by the outdoor pool with garden and sun loungers, enjoy stress-relieving spa massages, and let the attentive staff arrange local tours.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Spa
  • Pool
  • Air conditioning
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Querétaro, Hotel Casa Once is in the city center. Aqueduct of Santiago de Querétaro and Convent and Temple of Santa Cruz are local landmarks, and some of the area's attractions include Parque Bicentenario and Bicentennial Park. Looking to enjoy an event or a game? See what's going on at Josefa Ortiz de Domínguez Auditorium or Corregidora Stadium.
Visit our Querétaro travel guideOpens in a new window
Map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 12 min walk - 0.7 miles
  • Puerta la Victoria - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles
  • Corregidora Stadium - 4 min drive - 2.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Breton - ‬1 min walk
  • ‪El Mayor - ‬1 min walk
  • ‪La Casita Guerrerense - ‬1 min walk
  • ‪Funky mama - ‬2 min walk
  • ‪Manpuku Ramen - ‬1 min walk

About this property

Hotel Casa Once

Hotel remodeled in 2021 and located near Aqueduct of Santiago de Querétaro
Josefa Ortiz de Domínguez Auditorium is located near Hotel Casa Once, which provides free breakfast (local cuisine), a terrace, and a garden. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Express check-out, tour/ticket assistance, and outdoor furniture
  • A front-desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • 14 bathrooms with free toiletries and hair dryers
  • Smart TVs with Netflix and cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

Does Hotel Casa Once have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Casa Once pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Once?

This property doesn't offer parking.

What time is check-in at Hotel Casa Once?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Casa Once?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Once located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Ignacio Mena Rosales House of Culture and Plaza de Armas are also within 5 minutes.

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Reviews

Hotel Casa Once Reviews

9.6

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

9.8

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 234 out of 269 reviews
Rating 8 - Good. 23 out of 269 reviews
Rating 6 - Okay. 6 out of 269 reviews
Rating 4 - Poor. 3 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

Reviews

10/10 Excellent

LUIS ALBERTO MARISCAL

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Chamain

Liked: Cleanliness, amenities, property conditions & facilities
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Stayed 1 night in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Private. Beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly! The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.
Stayed 1 night in Jun 2025

8/10 Good

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property - very hospitable host. They made every effort to provide a vegetarian breakfast- for which we are so grateful. The manager drove to get us from the airport!
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would highly recommend!
Stayed 2 nights in Aug 2022

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Stayed 1 night in Apr 2024

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place at a very good location
Stayed 4 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this small boutique hotel in the Centro Historico of Queretaro. The included breakfast was very nice and there are lots of options if you like eggs, bacon, ham, cheese, beans and tortillas. Our luxury room had a Nespresso machine and a 55" flat screen TV. The King bed was large and comfortable. A very large shower in the functional bathroom. The property is centered in the midpoint between the aqueduct and the Zenea Garden. It's only 2 blocks from the Plaza De Armas. Lots of great food options within a half kilometer. I guess the only thing missing is an indoor lobby and breakfast area. There is a nice outdoor patio with awning. Service staff was very responsive and helpful.
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top quality. The staff is friendly and make you feel welcomed. We will stay at this hotel whenever we return to Queretaro.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! We thoroughly enjoyed our stay here. It is modern and super clean with luxury touches. It is so close to everything in the centro of Queretero which is amazing. We will definitely be back, but for a longer time!
Stayed 1 night in Aug 2024

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