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Hotel Alcampo

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Photo gallery for Hotel Alcampo

A spacious lobby with multiple floors, a central yellow spiral sculpture, and leather sofas. - Hotel Alcampo (El Marques)
Property video
A hotel room with a large bed, a hot tub, a desk, and a view of the city. - Hotel Alcampo (El Marques)
A modern indoor swimming pool with a sunroof, a small hot tub, and a seating area with yellow chairs. - Hotel Alcampo (El Marques)
A modern hotel building with a large glass facade and the word "HOTEL" prominently displayed on the top. - Hotel Alcampo (El Marques)
Luxury
4.5 star property
8.6

Excellent

Luxury hotel near the airport

A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Alcampo . Be sure to enjoy a meal at Jardín, the on-site restaurant. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, 2 Double Beds

A hotel room with two beds, a teal accent wall, a framed picture, and a window with curtains.

Comfort Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

A hotel room with a large bed, a hot tub, a desk, and a view of the city.

Deluxe Villa

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room, Multiple Beds

A hotel room with two beds, a wooden headboard, a painting on the wall, a window with curtains, and a wooden floor.

Comfort Triple Room, Multiple Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a wooden headboard, a framed picture on the wall, and a small shelf with decorative items.

Junior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Villa

A swimming pool with two sun loungers and a hot tub.

Premium Villa

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Futon

About the neighborhood

Located in El Marques, Hotel Alcampo is near the airport. Aqueduct of Santiago de Querétaro and Arches Viewpoint are local landmarks, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Centro Cultural Tejeda and Centro Cultural Maestro Enrique Burgos Mondragón are also worth visiting. Visit our El Marques travel guide
Map
Autopista México - Querétaro, Km 200, El Marques, QUE, 76240

What's nearby

  • Finsa Industrial Park
    3 min drive - 2.2 miles
  • El Marques Industrial Park
    4 min drive - 4.0 miles
  • EcoCentro Exposition Center
    4 min drive - 2.4 miles
  • Querétaro Convention Center
    5 min drive - 4.3 miles
  • Bernardo Quintana Industrial Park
    7 min drive - 3.3 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    24 min drive

Restaurants

  • Taqueria Jalisco
    11 min drive
  • Barbacoa de Miranda
    10 min drive
  • Burger King
    4 min drive
  • Loretta Healthy Food & Coffee
    8 min drive
  • Café Punta del Cielo
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle available on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 300 for adults and MXN 100 to 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 200
  • Snack bar/deli

Restaurants on site

  • Jardín
  • La Cueva

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 540.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 100 to 200 for children
  • Airport shuttle fee: MXN 324 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: MXN 540.0 per day
  • Hosted evening meal: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Is Hotel Alcampo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Alcampo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Alcampo ?

Check-out is at 1:00 PM.

Does Hotel Alcampo provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 324 per vehicle applies.

Where is Hotel Alcampo located?

Situated near the airport, this luxury hotel is within 6 mi (10 km) of Finsa Industrial Park, Bernardo Quintana Industrial Park, and El Marques Industrial Park. Technology Innovation Industrial Park and EcoCentro Exposition Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alcampo Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is good, the staff is great, if there is anything you have an issue with they will help you out. Depending on the type of stay you are looking for, they have the amenities. Hotel Alcampo is a regular go to for me when in QRO.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was very friendly and helpful. I would stay there again
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Very friendly staff. Although the website says access to a pool… well there is no pool
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, quiet and clean. The staff were helpful. There is no airport arrival pickup but shuttle to the airport can be arranged. The exercise room was well equipped. There is no large pool. Only certain rooms have a small pool attached to them. The restaurant food quality was mediocre. This hotel is in the industrial area of the city.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night only after spending a week in San Miguel and had an early flight back to the USA...everything about this hotel was top notch...highly recommend it!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good option for business trips
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We left before breakfast and we did not habe a car.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small I requested the room that had three beds. in the website there mentioned that they have 24-hour shuttle. It's not through and it's not free. Like they mentioned , The make it very difficult to take you ,to the airport, they did not have if not towels in the room,I made a reservation for four people. Three adults one kid 12-year-old ,they didn't have towels for everybody. They made a big deal, when I called to the front desk to request them. they had a dolly so you can help yourself with the luggage and it was flat. The people in the front desk have some behavioral problems they don't treat you correctly, We had a horrible experience from the very beginning. I do not recommend this hotel to nobody, The service overall is not good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Upon arrival, they said that we were checked in to a room which was not in the main hotel building, but rather a drive-in section of a motel. They charged me $10 more to place me in the main building even though the reservation that I had originally booked was in the main building with Expedia. The hotel was clean, although the rooms were very noisy because of the highway traffic and the poor insulation for noise control in the rooms, also the beds were uncomfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔은 조금 오래된 느낌이지만 전체적으로 매우 청결하고 직원분들 모두 친절합니다. 식당 음식은 정말 훌륭해요!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen menú de comidas, muy variable. Personal atento Area segura
Stayed 9 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, buenas instalaciones, buen servicio de desayuno. Cumple.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La comida es muy buena, el gimnasio regular, la ubicación regular, el.problema es el trafico, en general una buena estancia, el hotell ya es un poco viejo.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy limpio
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien Creo podrian mejorar la limpieza de las habitaciones
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Tiene buena ubicación, con estacionamiento, todo el personal fue muy amable.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y excelente servicio, amabilidad del personal
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal desayuno y en general mala experiencia.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, las instalaciones son adecuadas, limpias, no es grande lo cual no lo hace que este saturado de gente y bullicio, el restaurante tiene mucha variedad en el menu, el personal siempre muy amables. Lo unico que se podria mejorar es el servicio del WIFI, es muy inestable y para estar trabajando en la habitacion es muy problematico e incomodo. La ubicacion esta muy bien para llegar a los parques industriales que estan alrededor, pero para ir a Queretaro si esta un poco retirado, solo se puede llegar en taxi si es que no llevas vehiculo propio. Solo para referencia.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Un poco descuidado el mantenimiento en gral.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026