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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property
Hotel with free parking, near Antea Lifestyle Center

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Exterior
Outdoor pool
Exterior
Breakfast, lunch, dinner served; international cuisine
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (MiniFridge)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (MiniFridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom | Separate tub and shower, hair dryer, towels

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Atrium View)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, blackout drapes

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100

What's nearby

  • Antea Lifestyle Center - 14 min walk - 0.8 miles
  • Uptown Center - 1 min drive - 1.0 mile
  • Urban Center Shopping Mall - 2 min drive - 1.2 miles
  • Plaza Juriquilla - 5 min drive - 4.3 miles
  • Aqueduct of Santiago de Querétaro - 12 min drive - 9.0 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 43 min drive

Restaurants

  • ‪La Crêpe Parisienne - ‬19 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Save Querétaro - ‬3 min walk
  • ‪La Pasteria - ‬13 min walk
  • ‪Experiencia Gourmet By Liverpool Antea - ‬19 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

Hotel near Antea Lifestyle Center
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Holiday Inn Queretaro Zona Krystal by IHG. The on-site international cuisine restaurant, Krystall, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and multilingual staff
  • Luggage storage, a computer station, and 1 meeting room
Room features
All 214 rooms boast comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with separate tubs/showers and hair dryers
  • 55-inch TVs with premium channels
  • Children's dinnerware, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 240 to 329 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Krystall
  • Krystall Lounge Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 240 to 329 for adults, and MXN 0 to 148 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Frequently asked questions

Does Holiday Inn Queretaro Zona Krystal by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is Holiday Inn Queretaro Zona Krystal by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Queretaro Zona Krystal by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Queretaro Zona Krystal by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Queretaro Zona Krystal by IHG?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Queretaro Zona Krystal by IHG located?

Located in Jurica, this hotel is within 1 mi (2 km) of Antea Lifestyle Center, Uptown Center, and Urban Center Shopping Mall. Plaza Ubika is 2.9 mi (4.7 km) away.

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Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 469 reviews
Rating 8 - Good. 137 out of 469 reviews
Rating 6 - Okay. 28 out of 469 reviews
Rating 4 - Poor. 8 out of 469 reviews
Rating 2 - Terrible. 9 out of 469 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very spacious rooms, Great View.
Stayed 3 nights in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Apr 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

8/10 Good

Jesus

Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es muy bueno y el personal es amable
Stayed 1 night in Apr 2025

6/10 Okay

Tely

Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
SATISFECHO EN TODO
Stayed 2 nights in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Facturación deficiente

El hotel está bien pero el servicio fue deficiente. Se batalló mucho para conseguir la factura. Fueron muchos días de llamadas y al final me la enviaron pero ya estaba atrasado yo con los reportes. Ojalá mejoraran esa parte
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó! Fuimos con mi familia y estuvo todo excente, desde la atención al llegar que fue muy rápido, hasta la comida, la ubicación. Todo perfecto!! Pronto regresamos :)
Stayed 2 nights in Feb 2025

8/10 Good

MARIA DEL PILAR

Gracias
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandra N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando Tapia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien
Stayed 2 nights in Dec 2024