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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property
Hotel in Querétaro with a fitness center and a 24-hour front desk

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Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Bar (on property)
View from room
Lobby
Outdoor pool, open 8 AM to 8 PM, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140

What's nearby

  • Plaza del Parque Shopping Mall - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 4 min drive - 2.4 miles
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 3.1 miles
  • Corregidora Stadium - 6 min drive - 4.0 miles
  • Autonomous University of Querétaro - 7 min drive - 4.3 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Tacos el Pata - ‬17 min walk
  • ‪Chili's - ‬19 min walk
  • ‪La Parilla Leonesa - ‬14 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Los Bisquets Obregon - ‬18 min walk

About this property

Holiday Inn Queretaro Zona Diamante by IHG

Hotel near Aqueduct of Santiago de Querétaro
Consider a stay at Holiday Inn Queretaro Zona Diamante by IHG and take advantage of free airport drop-off, a poolside bar, and a terrace. The on-site international cuisine restaurant, Stellaris, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an elevator
  • A vending machine, a gift shop, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 148 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle from 4:00 AM to 4:30 AM at scheduled times and on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 295 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4,626 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 to 395 for adults, and MXN 0 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Frequently asked questions

Does Holiday Inn Queretaro Zona Diamante by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is Holiday Inn Queretaro Zona Diamante by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Queretaro Zona Diamante by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Queretaro Zona Diamante by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Queretaro Zona Diamante by IHG?

Check-out is at 1 PM.

Does Holiday Inn Queretaro Zona Diamante by IHG provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 4:00 AM–4:30 AM on request.

Where is Holiday Inn Queretaro Zona Diamante by IHG located?

Situated near the airport, this hotel is within 1 mi (2 km) of Plaza Boulevares Shopping Mall and Plaza del Parque Shopping Mall. Marista University of Querétaro and Franciscan Missions are also within 3 mi (5 km).

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Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 956 reviews
Rating 8 - Good. 266 out of 956 reviews
Rating 6 - Okay. 75 out of 956 reviews
Rating 4 - Poor. 35 out of 956 reviews
Rating 2 - Terrible. 26 out of 956 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great experience at Holiday Inn!
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
They had great customer service. So friendly and helpful.
Stayed 9 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Rapheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First time in Queretaro. Location is great. Friendly and excellent staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and amenities,are excellent! Keep up the good work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Queretaro!

Our stay at Holiday Inn Queretaro Zona Diamante was absolutely incredible. The whole hotel was extremely clean, the rooms very comfortable and the staff were excellent and helpful. The city views were amazing and the recently renovated pool was so relaxing and perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Dangerous return to access the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a nice 1 day stay. Property and rooms are very nice, quiet and close to malls, etc. The 24 hour front desk staff was extremely nice, spoke English and setup up a 3AM taxi pickup shuttle to the airport for us. Airport was 30 min away with no traffic this time of the morning. We would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Sep 2024

4/10 Poor

Erica

Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was airport transportation for all flight hours.
Stayed 1 night in Jul 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the shuttle transportation service. It’s best to ask the front desk to schedule transportation to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities
I like the nice view of the property. What I dint like was there was no shuttle to and from the airport as describe on their website. It was two times they only went so they sucker you into staying at the place so ended up needing a cab both ways.
Stayed 1 night in Aug 2024