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HI Hotel Impala

3.5 star property
Hotel with free parking, 5-minute walk to Alameda Hidalgo Park

Choose dates to view prices

Photo gallery for HI Hotel Impala

Building design
Reception
Executive Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace
Meeting facility
Courtyard
HI Hotel Impala welcomes travelers near Alameda Hidalgo Park. Enjoy a coffee shop, rooftop relaxation, and Mesón Alameda restaurant. Rooms include WiFi, with cooked-to-order breakfast and concierge services enhancing your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room

7.4 out of 10
Good
(14 reviews)

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | View from room

Executive Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room Standard

  • 10 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

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About the neighborhood

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.3 miles
  • Querétaro Cathedral - 12 min walk - 0.7 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles
  • Corregidora Stadium - 3 min drive - 2.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪El Rincón de los Sentidos - ‬4 min walk
  • ‪Hotel Amberes - ‬3 min walk
  • ‪Sky Garden - ‬1 min walk
  • ‪Tortas "Alex - ‬3 min walk
  • ‪Taquería El Torito - ‬1 min walk

About this property

HI Hotel Impala

Hotel near Alameda Hidalgo Park
Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and concierge services
  • A banquet hall, a computer station, and 3 meeting rooms
Room features
All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Similar properties

Restaurant

Hotel Amberes

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,570 reviews
Hotel Amberes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Is HI Hotel Impala pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking at HI Hotel Impala?

Self parking is free at this property.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Hotel Impala?

Check-out is at 11 AM.

Where is HI Hotel Impala located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Alameda Hidalgo Park, Querétaro Regional Museum, and Plaza de Armas. Querétaro Cathedral and Templo y Convento de la Santa Cruz are also within 15 minutes.

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Reviews

HI Hotel Impala Reviews

7.2

Good

7.8

Cleanliness

8.4

Location

7.6

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 191 out of 586 reviews
Rating 8 - Good. 135 out of 586 reviews
Rating 6 - Okay. 117 out of 586 reviews
Rating 4 - Poor. 75 out of 586 reviews
Rating 2 - Terrible. 68 out of 586 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Stayed 1 night in Jul 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
The staff is nice and friendly. The building is too old and the rooms have not ac.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

8/10 Good

Bryan Daniel

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

6/10 Okay

Gabriel

Ok
Stayed 2 nights in Aug 2025

2/10 Terrible

Jorge Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC and room was very small.
Stayed 1 night in May 2025

6/10 Okay

Dora

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

2/10 Terrible

Linette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

8/10 Good

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

4/10 Poor

Alejandro Alan

Liked: Amenities, property conditions & facilities
el hotel es muy viejo y el gym no sirve y esta super viejo mejor no pongan que tienen gym.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es huevo de tu gusto... La porción. Es demaciado pequeña.. El jugo no es jugo... Y bueno el café esta rico...
Stayed 2 nights in Oct 2025

8/10 Good

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and great staff
Stayed 7 nights in Sep 2025

6/10 Okay

Elsa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
limpio, personal amable, frente a la alameda sobre Av. Corregidora muy cerca del centro de QRO. No me gustó que las instalaciones son viejas.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Precio muy accesible, excelente ubicación.
Stayed 1 night in Sep 2025

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Buen lugar
Stayed 1 night in Aug 2025

8/10 Good

Carlos Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno para el precio
Stayed 4 nights in Aug 2025

8/10 Good

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención a los huéspedes
Stayed 1 night in Aug 2025

2/10 Terrible

Pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La ubicación es perfecta. Pero no vas a dormir nada. Las camas y almohadas son terribles No hay aire, un ventilador de techo. RUIDO del entorno toda la noche Me tuve que cambiar de hotel aún ya pagadas mi noches porque está imposible Dice tener gimnasio, pues deja mucho que desear (no hay donde conectar la caminadora, con eso te doy una idea) El desayuno, pues puedes hacerlo mejor tu en tu casa. No malo, pero totalmente X (mejor no pagues la hab con desayuno y ese dinero vete a comer a otro lado)
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025

4/10 Poor

gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo había pedido cuarto doble dos camas y nos dieron cuarto sencillo
Stayed 4 nights in Aug 2025

2/10 Terrible

JULIO GONZALEZ

Disliked: Amenities, property conditions & facilities
Muy mal administrado, con aspecto sucio y deteriorado , páredes sucias , cables eléctrico sobre la pared, no tiene aire acondicionado, solo abanico, las fotos que muestra está editadas y mada que ver con la realidad.
Stayed 2 nights in Aug 2025

8/10 Good

Amalia Carmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es accesible, queda cerca del centro y estuvimos a gusto
Stayed 2 nights in Aug 2025

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