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Four Points By Sheraton Queretaro Norte

Property class: 3.5

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Photo gallery for Four Points By Sheraton Queretaro Norte

A modern hotel pool area with a clear pool, lounge chairs, and a palm tree. - Four Points By Sheraton Queretaro Norte (Querétaro)
A room with a television displaying a soccer match, a fireplace, striped seating, and decorative panels. - Four Points By Sheraton Queretaro Norte (Querétaro)
A hotel entrance with a sign reading "FOUR POINTS BY SHERATON". - Four Points By Sheraton Queretaro Norte (Querétaro)
A modern lobby with two sofas, a coffee table, and a decorative wall piece. - Four Points By Sheraton Queretaro Norte (Querétaro)
A lobby with a central table, seating area, and a decorative ceiling light fixture. - Four Points By Sheraton Queretaro Norte (Querétaro)
Located close to Uptown Center and Antea Lifestyle Center, Four Points By Sheraton Queretaro Norte provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Constelacion, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a painting on the wall.

Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, two wall-mounted lights, a wooden headboard, a glass partition, and a door leading to a bathroom.

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Juriquilla neighborhood, Four Points By Sheraton Queretaro Norte is connected to a shopping center. Uptown Center and Antea Lifestyle Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bicentennial Park and Allende Garden. Museum of the City and Querétaro Cathedral are two other places to visit that come recommended. Visit our Querétaro travel guide
Map
Carretera San Luis Potosi #13001, El Salitre, Querétaro, QUE, 76127

What's nearby

  • Antea Lifestyle Center
    9 min walk - 0.5 miles
  • Uptown Center
    10 min walk - 0.6 miles
  • La Loma Sports Center Querétaro
    2 min drive - 1.2 miles
  • Plaza Ubika
    5 min drive - 1.9 miles
  • Plaza Juriquilla
    6 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    43 min drive

Restaurants

  • The Cheesecake Factory
    13 min walk
  • Denny's
    5 min drive
  • Texas Roadhouse Juriquilla
    2 min walk
  • La Crêpe Parisienne
    15 min walk
  • Starbucks
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 120 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Constelacion

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (301 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1060 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults, and MXN 120 to 200 for children
  • Pet fee: MXN 1060 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

A car is recommended for transportation to and from this property

Frequently asked questions

Does Four Points By Sheraton Queretaro Norte have a pool?

Yes, this property has an outdoor pool.

Is Four Points By Sheraton Queretaro Norte pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of MXN 1060 per accommodation, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Queretaro Norte?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points By Sheraton Queretaro Norte?

Check-out is at 1 PM.

Where is Four Points By Sheraton Queretaro Norte located?

Located in Juriquilla, this hotel is within 1 mi (2 km) of Antea Lifestyle Center and Uptown Center. Bicentennial Park and Museum of the City are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Queretaro Norte Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 356 out of 660 reviews
Rating 8 - Good. 192 out of 660 reviews
Rating 6 - Okay. 65 out of 660 reviews
Rating 4 - Poor. 31 out of 660 reviews
Rating 2 - Terrible. 16 out of 660 reviews

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always attentive, always nice. The room was very clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Rosandrea

Liked: Property conditions & facilities
Room was very quiet and clean. The gym was small but perfect
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

SARA EUGENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great but the sofa had a stain.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ANA KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Jorge

Liked: Amenities
Room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Carlos

Liked: Staff & service, amenities
Disliked: Cleanliness
Can do a better job at cleaning
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Needs update floor coverings and improve cleanliness of common areas
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Everardo

Liked: Cleanliness, property conditions & facilities
1
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jesús Gutiérrez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Alberto

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Luis

No me quisieron emitir mi factura por el importe total que pague
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy buena, tiene cerca la Plaza Comercial Antea, o resteurantes cerca para ir camninando. Muy buen servicio, mi hija olvidó su portatrajes con su vestido de fiesta y nos mandaron un correo para avisarnos, nosotros no nos habíamos dado cuenta. Excekente detalle.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Cesar

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioning in the room was broken so we spent the first night in what felt like an oven. Did call reception twice but had no help. We couldn’t be moved to another room or have someone go check until morning, needless to say, it was not a good morning for all of us. Thankfully it did get fixed while we were out and about the city and we had a pleasant evening and night.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, lo único malo es la mala limpieza del baño de la habitación y la cafetera estaba sucia.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Xorge Yanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es perfecto. Habitación muy cómodo con muy buena disposición. Solo faltan contactos
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Arturo Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal, en especial del restaurante, excelente buffet alimentos y platillos de excelente calidad, buenas camas, buen equipo de aire acondicionado, el piso del baño algo deteriorado, el refrigerador es muy ruidoso y no permite dormir bien.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Xorge Yanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel súper limpio habitaciones amplias con excelente distribución. Buenisima ubicación en Querétaro. Solo faltaría mejorarle estacionamiento techado o al menos con unas lonas.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

nikko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La habitación que me tocó el piso ya estaba flojo y cuando te bañabas se encharca afuera
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Leopoldo

Liked: Cleanliness
El aire acondicionado empezó a hacer mucho ruido a media noche y nos despertó. Cuando lo apagamos empezó a hacer mucho ruido el refrigerador que está en el cuarto. No creo que sea un problema de todos los cuartos pero pasamos muy mala noche.
Stayed 1 night in May 2026
Verified review

6/10 Okay

María Luisa

Liked: Staff & service, amenities
Buena atención en recepción , fueron muy amables y la ubicación es muy buena ya que está cerca del Centro Comercial y de los lugares a los que yo fui aunque está lejos del centro
Stayed 1 night in May 2026