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DoubleTree by Hilton Hotel Queretaro

Property class: 3.5

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Photo gallery for DoubleTree by Hilton Hotel Queretaro

Reception - DoubleTree by Hilton Hotel Queretaro (Querétaro)
Exterior - DoubleTree by Hilton Hotel Queretaro (Querétaro)
Reception - DoubleTree by Hilton Hotel Queretaro (Querétaro)
Exterior - DoubleTree by Hilton Hotel Queretaro (Querétaro)
Indoor pool - DoubleTree by Hilton Hotel Queretaro (Querétaro)
Located in central Querétaro, DoubleTree by Hilton offers relaxation and convenience. Enjoy the 24-hour fitness center, indoor pool, and breakfast at The Oak restaurant. Free WiFi in all rooms and laundry services available.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King junior suite

55-inch LCD TV with cable channels, TV, first-run movies

King junior suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

Junior King Suite-Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

One Bedroom Suite King With Sofabed-Non Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

1 King Bed Accessible 2 Room Suite-Nonsmoking

  • Sleeps 4

About the neighborhood

Located in Querétaro, DoubleTree by Hilton Hotel Queretaro is in the city center. Galerías Querétaro Shopping Center and Antea Lifestyle Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a game? See what's going on at Corregidora Stadium or Plaza Santa Maria Bullring. Visit our Querétaro travel guide
Map
Luis M. Vega y Monroy 410, Col. Colinas del Cimatario, Querétaro, QUE, 76030

What's nearby

  • Auditorium Josefa Ortiz de Dominguez Queretaro
    Josefa Ortiz de Domínguez Auditorium
    15 min walk - 0.8 miles
  • Los Arcos, Monument in Santiago de Querétaro.
    Aqueduct of Santiago de Querétaro
    3 min drive - 1.2 miles
  • Puerta la Victoria
    17 min walk - 0.9 miles
  • Alameda Hidalgo Park
    5 min drive - 1.2 miles
  • Templo y Convento de la Santa Cruz
    5 min drive - 1.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    33 min drive

Restaurants

  • La Buena Mesa
    7 min walk
  • La Cabaña Steak & Seafood
    8 min walk
  • PotzolDenCano
    6 min walk
  • Oak Restaurante @Doubletree
    1 min walk
  • Din How Comida China
    4 min walk

About this property

DoubleTree by Hilton Hotel Queretaro

Hotel near Corregidora Stadium
Located close to Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro, DoubleTree by Hilton Hotel Queretaro provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, The Oak, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A vending machine, meeting rooms, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as premium bedding and first-run movies, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch HDTVs with cable channels and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 290 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar The Oak
  • The Oak

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,141 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 165 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Queretaro
DoubleTree Hilton Queretaro
DoubleTree Queretaro
Hilton Queretaro
Queretaro DoubleTree
Queretaro Hilton
Doubletree By Hilton Queretaro
DoubleTree by Hilton Hotel Queretaro Hotel
DoubleTree by Hilton Hotel Queretaro Querétaro
DoubleTree by Hilton Hotel Queretaro Hotel Querétaro

Frequently asked questions

Does DoubleTree by Hilton Hotel Queretaro have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Queretaro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Queretaro?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel Queretaro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel Queretaro located?

Located in the heart of Querétaro, this hotel is within 2 mi (3 km) of Corregidora Stadium, Aqueduct of Santiago de Querétaro, and Alameda Hidalgo Park. Querétaro Convention Center and Zenea Garden are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel Queretaro Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 542 out of 993 reviews
Rating 8 - Good. 301 out of 993 reviews
Rating 6 - Okay. 95 out of 993 reviews
Rating 4 - Poor. 28 out of 993 reviews
Rating 2 - Terrible. 27 out of 993 reviews

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great place to stay in Queretaro
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay

Nothing to complain, good room and breakfast.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Michelle Edwige Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Luis Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE SERVICE IS GREAT AND VERY CORRECT.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Bar prices can be bit expensive, i did not visit the restaurant area tho...but over all it was a pleasant stay!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for business
Stayed 1 night in Mar 2025
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a few nights.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

hilda torrentera

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pablo Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness
Too dirty, towels and bed clothing were visible dirty, we had them changed several times and we decided to shorten our staying. Staff very friendly and they attended our requests fast. I guess is about cost cuts as always
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
We picked this property because it is a Hilton brand hotel. Hotel is showing it’s age. Clean but probably won’t stay here my next trip back to QRO. All in all it was fine good coffe place 2 doors down.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Friendly staff, but no hot water.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Homero

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Just an old property next to a vacant lot with trash
Stayed 1 night in Jun 2024
Verified

8/10 Good

Liliana

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Josue

Liked: Cleanliness, amenities
Disliked: Staff & service
Amenities are good, not to make worth value though. Tried to speak to the manager 4 times in an 18-hour window, he/she never attend to me.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water pressure at all in the shower. Room heavily smelled as cleaners and was not at all what you would expect from a Hilton property. If I had not checked in so late, I would have definitely changed hotel. I would expect a full reimbursement
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Oscar O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

francisco

Disliked: Cleanliness, amenities
Faltó limpieza en la habitación, personal amable pero poco eficiente. En general bien
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación perfecta, la gente de recepción muy amables y eficientes, la gente del restaurante hacen todo lo que pueden son amables pero las excede la cantidad de gente que tienen, les falta personal, falta comida se termina el pandulce, no vuelven aponer hotcakes y pan francés en general no es una buena experiencia el servicio aunque la comida es muy buena. y lo peor de todo al TELVISIÖN no funciona y es en todo el hotel , la señal se interrumpe , estas viendo los canales y se va la imagen y tarda en regresar, pero me dijeron que es problema de todo el hotel, pero es imperdonable, llegas cansado pensando en ver TV y descansar y no sirve. Pésimo para un Hilton.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jose Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

rodrigo

Disliked: Cleanliness, amenities, property conditions & facilities
Pésimas condiciones del Hotel deberían sacarlo de la cadena Double Tree no va con la calidad
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tanya Nayeli

Liked: Cleanliness, amenities, property conditions & facilities
Impecable y muy amables 100% recomendable volvería al hotel
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Karina

En buenas condiciones , sin embargo falta mejorar la condición de las toallas y sábanas un poco percudidas
Stayed 1 night in Dec 2025
Verified

6/10 Okay

C.P. Aida

Liked: Staff & service, property conditions & facilities
Había una cucaracha en el baño
Stayed 1 night in Dec 2025