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City Express by Marriott Queretaro

3.0 star property
Hotel with free breakfast, near Josefa Ortiz de Domínguez Auditorium

Choose dates to view prices

Near Puerta la Victoria and Plaza Santa Maria Bullring, City Express by Marriott Queretaro welcomes you with a free self-serve breakfast and a convenient grocery store. Enjoy the terrace, gym, dry cleaning services, in-room WiFi, 24-hour front desk and meeting rooms. Previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Lateral Autopista, Mexico-qro No 2103 Col Estrella, Querétaro, QUE, 76230

What's nearby

  • Puerta la Victoria - 17 min walk - 0.9 miles
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.0 mile
  • Galerías Querétaro Shopping Center - 3 min drive - 1.5 miles
  • Corregidora Stadium - 4 min drive - 2.2 miles
  • Querétaro Convention Center - 8 min drive - 3.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪La Marmota - ‬2 min walk
  • ‪Mercury Inn - ‬1 min walk
  • ‪Tacos los Desvelados - ‬10 min walk
  • ‪Sky Bar Best Western - ‬7 min walk
  • ‪La Cuchara Tapatía - ‬7 min walk

About this property

City Express by Marriott Queretaro

Hotel near Josefa Ortiz de Domínguez Auditorium
Located close to Puerta la Victoria and Plaza Santa Maria Bullring, City Express by Marriott Queretaro provides free self-serve breakfast, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • A free area shuttle, a ballroom, and an elevator
  • A banquet hall, luggage storage, and tour/ticket assistance
  • Guest reviews give good marks for the helpful staff
Room features
All 121 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and room service.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 32-inch TVs with cable channels
  • Recycling, daily housekeeping, and desks

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Hotel Crown Victoria

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  • Parking included
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9.0 out of 10, Wonderful, 1,439 reviews
Hotel Crown Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Queretaro
City Hotel Queretaro Express
City Express Queretaro Hotel
City Express Hotel Queretaro
City Express Queretaro

Frequently asked questions

Is City Express by Marriott Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Queretaro?

Self parking is free at this property.

What time is check-in at City Express by Marriott Queretaro?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Queretaro?

Check-out is at 1 PM.

Where is City Express by Marriott Queretaro located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Josefa Ortiz de Domínguez Auditorium and Puerta la Victoria. Corregidora Stadium and Plaza Santa Maria Bullring are also within 2 mi (3 km).

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Reviews

City Express by Marriott Queretaro Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 394 out of 942 reviews
Rating 8 - Good. 327 out of 942 reviews
Rating 6 - Okay. 117 out of 942 reviews
Rating 4 - Poor. 61 out of 942 reviews
Rating 2 - Terrible. 43 out of 942 reviews

Reviews

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it, everything was convenient. it was clean, the staff was courteous
Stayed 2 nights in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Sep 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 3 nights in Dec 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before we was allowed to checkout at 4 pm not anymore
Stayed 2 nights in Oct 2023

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Bien en general
Stayed 1 night in Oct 2025

10/10 Excellent

María. Del carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y resuelve para estancias cortas
Stayed 2 nights in Oct 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Cuartos muy prácticos. El gimnasio pudiera ser más grande.
Stayed 2 nights in Sep 2025

2/10 Terrible

Viri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Urge un cambio de todo! Las instalaciones viejas, se ve que tienen años sin dar mantenimiento, humedad en los baños, las llaves de paso oxidadas y se nota que no les pasan ni un trapo con cloro a la regadera y el lavabo. Las puertas tienen rayones y están muy desgastadas. Hay poco personal, especialmente de limpieza. Ya que la habitación, los pasillos y las áreas comunes estaban llenas de basura y polvo. Tuve que echar sanitizante en la habitación, en el baño, en las camas, almohadas, todo. Porque lo único que cambian son las toallas y ni siquiera puedo asegurar que las laven. Se nota que no lavan la ropa de cama. Por otro lado, el personal tiene una actitud nefasta. La recamarera molestando desde las 10:00 am con que “va a pasar a hacer limpieza”. Lo cual dudo que haga, por lo que ya mencioné. Exactamente a la hora del check-out volvió a tocar la puerta. Eso es molesto para los huéspedes. Es como si vinieran a correrte de la habitación. Bajamos a esperar el taxi en el lobby, y otra señorita, pasando la escoba y el trapeador, literalmente sobre nuestros pies, cuando había más espacio donde podía barrer, sin hacer esa grosería, además, burlándose. La recepcionista, con cara de fastidio, que se nota que odia su trabajo. Las únicas personas amables, fueron el señor que nos recibió en la entrada y una chica de la cocina. No puedo creer cómo es que manejan la marca de Marriott y el hotel esté en pésimas condiciones y en todos los aspectos. En verdad, no vuelvo.
Stayed 1 night in Oct 2025

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente limpieza, amplio espacio, buen desayuno
Stayed 2 nights in Oct 2025

8/10 Good

RIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habia estacionamiento y lugar
Stayed 1 night in Oct 2025

8/10 Good

Juan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltó internet
Stayed 2 nights in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios
Stayed 1 night in Sep 2025

10/10 Excellent

Jonatan David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal es muy grato
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo Patiño

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato servicio comodidad limpieza
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algunos detalles al principio pero fueron atendidos satisfactoriamente por el personal. Fue una gradable estancia
Stayed 3 nights in Aug 2025

8/10 Good

roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillo, pero limpio
Stayed 1 night in Aug 2025

8/10 Good

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas super confortables y amplias. Tal vez el único punto a mejorar es el desayuno ya que los mexicanos estamos acostumbrados a Desayunar y Almorzar temprano. El almuerzo que prepararon qye era huevo revuelto con jamón se acabó muy pronto y cuando mi famikia y yo llegamos al comedor, se tardaron mas de 30 minutos en Rellenar la Bufetera. Fuera de eso todo bien, el café muy Rico!!!
Stayed 1 night in Aug 2025

8/10 Good

Jorge Arturo

Buena ubicación
Stayed 1 night in Aug 2025

6/10 Okay

Jorge joel

El
Stayed 1 night in Aug 2025

10/10 Excellent

RIGOBERTO

Liked: Amenities
Cama comodas
Stayed 1 night in Aug 2025

10/10 Excellent

Argentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está pequeño pero accesible.
Stayed 1 night in Jul 2025

10/10 Excellent

Verónica

Liked: Amenities
Lo único sería que tuviéramos un lugar más para el acomodo de ropa que llevamos como turistas,debido hacer huéspedes que les agrada el lugar por instalaciones, excelente limpieza y personal atento
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew nothing about Querétaro and spoke no Spanish. The location was near the highway so I could find it in the dark. The room is huge with queen bed, couch, 2 chairs, microwave, refrigerator, and coffee maker; free breakfast and attentive staff. They have been very helpful even tho I know very little Spanish and they know very little English. It is less than a mile from the historic district.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roel

Liked: Staff & service, amenities, property conditions & facilities
small propery for short stay not bad on pricing it is 40 min from airport used it for a few hrs stay
Stayed 1 night in Jul 2025

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