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Casa Santiago Hotel Boutique

3.5 star property
Hotel with a full-service spa, near Aqueduct of Santiago de Querétaro

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Photo gallery for Casa Santiago Hotel Boutique

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar
Terrace/patio
Bar (on property)
Luxury Room | Living room | Smart TV, Netflix, iPod dock, streaming services
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Business Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton linens
Private bathroom
Minibar
  • 9.50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton linens
Private bathroom
Minibar
  • 14.30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
Down duvet
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
Down duvet
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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9.4 out of 10, Exceptional, 316 reviews
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About the neighborhood

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles
  • Puerta la Victoria - 17 min walk - 0.9 miles
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.0 mile
  • Corregidora Stadium - 4 min drive - 2.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬2 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Restaurante 1810 - ‬2 min walk
  • ‪Las gorditas del portal - ‬2 min walk
  • ‪Nevería Galy - ‬3 min walk

About this property

Casa Santiago Hotel Boutique

Hotel near Aqueduct of Santiago de Querétaro
A terrace, an art gallery on site, and designer stores on site are just a few of the amenities provided at Casa Santiago Hotel Boutique. Indulge in a sports massage at Spa Santiago, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and luggage storage
  • 1 meeting room, tour/ticket assistance, and a front-desk safe
  • Concierge services and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Santiago Hotel Boutique include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Smart TVs with Netflix, streaming services, and satellite channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much is parking at Casa Santiago Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee.

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is within 1 mi (2 km) of Querétaro Regional Museum and Aqueduct of Santiago de Querétaro. San Francisco Temple and Government Palace are just steps away.

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Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 174 reviews
Rating 8 - Good. 25 out of 174 reviews
Rating 6 - Okay. 5 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all around

5 star all around.
Stayed 1 night in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and comfortable! Great location too.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Stayed 6 nights in Feb 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely hotel

This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the historic center Bed and pillos not very comfortable Everything else very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and attentive to details
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Best service ever.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the staff was also very nice and helpful. The rooms are of good size with all the amenities you need, comfortable bed, functional restroom, everything was great. The only difficulty is parking. The hotel does not have their own parking lot, you will have to find public parking, pay and get reimbursed. Other than that, the hotel was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Boutique Hotel

Wonderful boutique hotel located in the downtown. Marianna - as well as other staff - at guest reception was wonderful and wanted to make sure that I was pleased with my accommodations. Rooms are beautifully designed and very comfortable. Added bonus is the lovely restaurant - Carola - which is part of the hotel. I look forward to returning.
Stayed 1 night in Dec 2022

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
It's a really good place to stay and visit the center of Queretaro; the staff is lovely with you; however, the room has an aperture in the window, and you have to be careful because the people outside can see inside your room and bathroom.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay

We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Stayed 1 night in Dec 2023