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Casa Moseua Hotel Boutique

Property class: 2

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Photo gallery for Casa Moseua Hotel Boutique

Exterior - Casa Moseua Hotel Boutique (Querétaro)
Terrace/patio - Casa Moseua Hotel Boutique (Querétaro)
Living area - Casa Moseua Hotel Boutique (Querétaro)
Reception - Casa Moseua Hotel Boutique (Querétaro)
Room - Casa Moseua Hotel Boutique (Querétaro)
Casa Moseua Hotel Boutique provides a rooftop terrace and more. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Courtyard Area

Room

Standard Room, 1 Queen Bed, Courtyard Area

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Room

Family Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Room

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Queen Beds, Courtyard Area

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Courtyard View

A bedroom with a large bed, a red wardrobe, a small desk with a telephone, and a wall-mounted light fixture.

Standard Room, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Querétaro, Casa Moseua Hotel Boutique is in the historical district. Capuchin Crypt and Museum of the City are cultural highlights, and travelers looking to shop may want to visit Antea Lifestyle Center and Mercado Artesanal Querétaro. Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón are also worth visiting. Visit our Querétaro travel guide
Map
69 Calle Melchor Ocampo, Querétaro, QUE, 76000

What's nearby

  • Querétaro Cathedral
    7 min walk - 0.4 miles
  • Teatro de la Ciudad
    7 min walk - 0.4 miles
  • Zenea Garden
    9 min walk - 0.5 miles
  • Guerrero Garden
    9 min walk - 0.5 miles
  • Plaza de Armas
    12 min walk - 0.7 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    42 min drive

Restaurants

  • La Dulce Compañía
    2 min walk
  • Fiume 37
    3 min walk
  • La Selva Taurina
    4 min walk
  • Oliva
    4 min walk
  • Don Pacorro
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (weekdays only)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite premium channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Moseua Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa Moseua Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Casa Moseua Hotel Boutique?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Casa Moseua Hotel Boutique located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Capuchin Crypt, Museum of the City, and Museum of the Restoration of the Republic. Querétaro Cathedral and Teatro de la Ciudad are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Moseua Hotel Boutique Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 57 out of 81 reviews
Rating 8 - Good. 10 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Professional, friendly, helpful, welcoming and made my stay very enjoyable. Beautiful hotel. Great location.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Perfect getaway

Beautiful, small hotel in the historic district, comfortable room and excellent service. Great value.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel. All has been remodeled to high quality materials. Was only 5 minute walk to historic center. Desk agent was super nice and helpful. Wouid definitely stay there again!
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small, clean and nice hotel, friendly staff, they offered me as free breakfast fruit, cereal and juice! Hotel that takes care of all details in the property, well maintained. Easy to park in front there is an outsourced parking, only advice, if you are going to arrive late make sure hotel pass through the message because parking lot close the gate.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The hotel, delightfully surprising, was very good. Well designed. Good provisions. Quiet save for the whistle blow in the middle of the night—and who couldn’t use one of those? The front desk was helpful and directed us to terrific restaurants. The hotel is not too far from on ‘on foot’ venture into the more prominent historic-district areas in Q. A hot bath was exceptional. Nice roof terrace. Safe, Parking immediately across the street for $9/night.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the boutique hotel was absolutely fantastic! From the moment I walked in, I was greeted with warm smiles and exceptional customer service. The room was beautifully decorated and had all the amenities I could ask for. The hotel's location was perfect at the center. The staff went above and beyond to make sure my stay was enjoyable, offering recommendations for places to visit and ensuring I had everything I needed. I also enjoyed the delicious breakfast that was included in my stay, with a variety of options to choose from. Overall, I had a wonderful experience at the boutique hotel and would highly recommend it to anyone looking for a unique and memorable stay. I can't wait to visit again in the future!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning the bathroom could be improved
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Arrived at property with reservation through Expedia, chose to pay through the app. Upon arrival owner tried to make me pay again stating it was just a hold wanted me to do a transfer directly to a bank account which is unprofessional. I verified payment and refused to pay again. Then he stated it was an error with Expedia and it was the wrong price and that I would need to pay more for the room because it was wrong, verified photos and they correlated to the room I had selected. Terrible customer service, and the people before us had the same “issue” where the price was wrong and he made them pay more. Do not recommend this hotel, room was supposedly clean but had dirty towels. Decided to cancel and leave, never received a refund. Do not recommend.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Cerca del centro
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good location. Room had A/c, which was the best thing, because it wasn't advertised. But the bathroom had a door which would not even close. A carpenter cut the double door wrong, and it was impossible to shut it. To me, that's inexcuseable. There was a lot of construction in the hotel during the day, and it was noisy. Not pleasant. There was no hot water. Luke warm or tepid at best. There was a coffee machine, but only one coffee pod. No sugar or creamer or anything, so a useless amenity. There are numerous superior choices in the centro historico. Stay elsewhere. Not recommended.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo el estacionamiento muy caro
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel fue una excelente elección, con habitaciones impecables y un ambiente tranquilo que garantizó una estancia placentera. La limpieza y el confort se combinaron para ofrecer una experiencia realmente agradable. Sin duda, un lugar ideal para relajarse y disfrutar de unas vacaciones memorables.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acorde al precio estuvo muy bien,muchas gracias.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible estancia, iban a ser 5 noches, fueron 2. El encargado Enrique Vazquez desde la primera noche hizo un doble cargo, Expedia ya había hecho el cargo completo, al llamar a Expedia para aclarar el encargado se negaba a tomar la llamada de Expedia México, finalmente Expedia me reembolso el primer cargo hecho y me ofrecieron disculpas, pero el personal del hotel siguió haciendo transas, me quisieron cobrar el estacionamiento por adelantado en efectivo porque el encargado literal me dijo "es que necesito me pague todas las noches del estacionamiento porque el fin de semana metí coches que no eran del hotel y pues les debo" a lo cual obvio le dije que le pagaba la primera noche pero las demás no lo dejaría en ése estacionamiento, que es al aire libre y los pajaritos llenan de popó todos los coches. Quisieron cobrarme en efectivo 300pesos por cada dia que yo quisiera que se hiciera la limpieza y 100 pesos extras por toallas limpias! A lo cual tambien llamé a Expedia y al hablar con el encargado éste les dijo que las condiciones del contrato habían cambiado! Pero en la información del hotel en Expedia decia q de lunes a Viernes la limpieza estaba incluida, otra cosa falsa del hotel es el Aire acondicionado que en Expedia dice haber en habitaciones estándar y No es cierto, sólo tiene un débil ventilador, otra cosa nefasta es que NUNCA hubo agua caliente.Todo esto lo validó por teléfono Expedia y me ofrecieron disculpas pero el personal del hotel es Nefasto. Me fui a otro hotel
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para lo que pagamos. El check in es muy confuso y no siempre hay gente en el teléfono o recepción y el pago entre Expedia y la propiedad no quedó resuelto. Tuvimos que hacer una transferencia a la propiedad y no está claro si Expedia nos hará un reembolso del prepago que ha vamos hecho.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
El hotel está muy bonito y la ubicación es perfecta, sin embargo nos quedamos sin luz y sin agua durante un tiempo considerable, el calor en Querétaro en estas fechas es intolerable y nosotros sin aire acondicionado, si estuvo muy incómodo y fue muy frustrante. Además el hotel tiene un problema con las cucarachas porque en mi estancia de 3 días 2 noches y sin estar todo el día en el hotel, vi fácil unas 9 cucarachas tanto en mi cuarto como en el lobby. A pesar de esto Enrique, quien nos atendió, siempre fue muy amable y atento.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy lindo,limpio y está perfecto para descansar
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es excelente está en muy buena ubicación y sus instalaciones son excelentes 10 de 10, lo recomiendo al 100%
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo hotel!

El hotel estaba cerrado a la hora de llegada de la persona que se quedaria ahi, estuvo esperando mas de una hora, se marco al telefono del hotel y nadie contestaba, tuve que mover a mi huesped al Señorial (mismo que reserve con la pagina de hoteles porque no se podia quedar en la calle. Necesito revisar como puedo tener la devolucion de mi dinero de este hotel por el pesimo servicio, hasta en la noche se comunicaron conmigo y despues de explicarles lo que ocurrio se limitaron a decir que si entonces ya no nos hospedariamos ahi esa noche. Cero actitud de servicio para el problema ocasionado por ellos.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Llegué y no tenían completa mi reservación, me dieron la habitación de sobraba y tenían una máquina en en baño como bomba que hacía demasiado ruido todo el tiempo, no nos dejó dormir
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda y limpia. Con buena presión en regaderas y extractor en baños. Buena iluminación y cama / almohadas cómodas. Frigobar en funcionamiento. Recomendado para viajar solo o en pareja. Buena recepción de internet.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel boutique interesante, con una excelente ubicación y buen servicio.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo. Muy bien regresaría para la próxima
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo y elegante para descansar, la habitación tiene frigobar y cafetera que no utilizamos, buena decoración. Solo el detalle que no tiene suficientes artículos de limpieza personal como shampoo y jabón. Las escaleras rechinan un poco.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lindo hotel

Solo estuvimos un día, el hotel es lindo solo la observación de que se sale toda el agua de la regadera(cabezal) y de la puerta de vidrio que es muy muy pequeña
Stayed 1 night in Jan 2025