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Casa Brunella Hotel Boutique

3.5 star property
Downtown Querétaro's Casa Brunella Hotel Boutique combines relaxation and convenience with spa treatments, dining options, and attentive service

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Photo gallery for Casa Brunella Hotel Boutique

Hallway - Casa Brunella Hotel Boutique (Querétaro)
Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi - Casa Brunella Hotel Boutique (Querétaro)
Reception - Casa Brunella Hotel Boutique (Querétaro)
Master Suite | Minibar, in-room safe, blackout drapes, free WiFi - Casa Brunella Hotel Boutique (Querétaro)
Master Suite | Minibar, in-room safe, blackout drapes, free WiFi - Casa Brunella Hotel Boutique (Querétaro)
Casa Brunella Hotel Boutique in Downtown Querétaro is perfect for relaxation. Book spa treatments, enjoy continental breakfast, or visit the on-site bar and restaurant. Helpful staff assist with luggage storage and arrange local tours for guests wanting to explore.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, free WiFi

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Querétaro, Casa Brunella Hotel Boutique is in the city center. Mercado Artesanal Querétaro and Puerta la Victoria are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cerro de Las Campanas National Park and El Cimatario National Park. Parque Bicentenario and Bicentennial Park are also worth visiting. Visit our Querétaro travel guide
Map
Calle Venustiano Carranza No. 37, Colonia Centro, Querétaro, QUE, 76000

What's nearby

  • Los Arcos, Monument in Santiago de Querétaro.
    Aqueduct of Santiago de Querétaro
    10 min walk - 0.6 miles
  • Auditorium Josefa Ortiz de Dominguez Queretaro
    Josefa Ortiz de Domínguez Auditorium
    14 min walk - 0.8 miles
  • Plaza de Armas
    5 min walk - 0.3 miles
  • Zenea Garden
    7 min walk - 0.4 miles
  • Puerta la Victoria
    14 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    39 min drive

Restaurants

  • Carnitas Los Gordos
    2 min walk
  • Trattoria La Nonna
    1 min walk
  • Cafeteria La Palma
    1 min walk
  • La Piccola Italia
    3 min walk
  • Casa Concheros
    3 min walk

About this property

Casa Brunella Hotel Boutique

Hotel near Aqueduct of Santiago de Querétaro
Free continental breakfast, a bar, and a restaurant are just a few of the amenities provided at Casa Brunella Hotel Boutique. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe, luggage storage, and smoke-free premises
Room features
All guestrooms at Casa Brunella Hotel Boutique have comforts such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BiteBox

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Nena Querétaro Queretaro
Nena Querétaro Queretaro
Nena Querétaro
Hotel Nena Querétaro
Casa Brunella Queretaro
Casa Brunella Hotel Boutique Hotel
Casa Brunella Hotel Boutique Querétaro
Casa Brunella Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Brunella Hotel Boutique pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of MXN 500 per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Brunella Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Brunella Hotel Boutique?

Check-out is at noon.

Does Casa Brunella Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Brunella Hotel Boutique located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Convent and Temple of Santa Cruz and Temple of Santa Cruz are also within 5 minutes.

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Reviews

Casa Brunella Hotel Boutique Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 177 out of 241 reviews
Rating 8 - Good. 40 out of 241 reviews
Rating 6 - Okay. 17 out of 241 reviews
Rating 4 - Poor. 3 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

Reviews

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Unique boutique hotel with eccentric decor and spacious room. Centrally located
Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. All were friendly and i felt safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and bed was comfortable. Breakfast was awesome. Thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great breakfast, near everything
Stayed 1 night in Feb 2024

8/10 Good

gerardo g.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and excellent restaurants. This hotel is perfectly located for walking and site seeing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Location is excellent, short walk to center of town and great dining options.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Nice small hotel, great water pressure , but the hydro massage was basically useless, but the room was very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing Hotel!

We absolutely love this hotel! From the friendliness of the people working there, to the amazing comfort and size and cleanliness of the rooms, to the amazing free breakfast every morning, it was all wonderful! We loved every second, and will stay there again. Thank you, thank you thank you! Highly recommend this hotel. A+++!
Stayed 3 nights in Jun 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! They go above and beyond for the guest!
Stayed 3 nights in Jan 2025

10/10 Excellent

Gypsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The room was great but could use a little more lighting I found the lighting to be dim.
Stayed 3 nights in Sep 2023

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities
Breakfast was nice and they even packed a sincronizada for me to take one morning when I had to leave early. The hotel has the amenities you'd expect and the bed was comfortable. The shower is bizarre. There's a bulky jet massage unit on the wall, but it squirts onto the glass door of the shower, getting water all over the floor. The pictures of this hotel make it seem like a tranquil retreat recessed from the street by a long corridor. But in fact, the lobby of the hotel hosts a large cafe and that corridor wall is really a large display case, which doesn't muffle the sound. The hotel was also next to a lively nightclub, so I got noise from the cafe during the day and pounding through the walls from the club during the night. It made for a pretty restless stay.
Stayed 4 nights in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here at least twice a year for four years. We have noticed a bit of a decline, maybe a change of ownership. We didn’t have hit water in the room for some time although they did remedy it and we arrived later than usual and had no parking nearby. We love that it is pet friendly. We are disappointed in the change of restaurant. We were there when they built the first one and it was so beautiful and classy and the food was delicious and now it is garish orange and basically a fast food burger joint but the area is safe beautiful and convenient. The staff is always very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is great, near to cafes, antiques & arts and crafts stores. Loved how close the public squares in the historic center were! The breakfast is good and the size of the room is comfortable. The only downside was the Wi-Fi, which kept disconnecting By the way the “mono azul cafe” within a walkable distance offers great coffe and a view to the city aqueduct.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with a lot of charm. Room was big and spacious and super clean. Room included free breakfast which was really good. Right in the middle of town and walking distance to pretty much everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Queretaro Historic District. Super-friendly staff, very comfortable room, breakfast included. Can't wait to come back!
Stayed 3 nights in May 2023

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always come back here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Small place
Stayed 4 nights in Jun 2024

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service.
Stayed 2 nights in Oct 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

6/10 Okay

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem not being able to get hot water in shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, amenities
Nice rooms and furniture. Improvement needed on the restroom. No toilett paper holder. It was broken before our arrival and not fixed. Shower broken on the valve to open the water.
Stayed 1 night in Jun 2024