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The Spire Hotel Queenstown

5.0 star property
Winter wonderland with restaurant

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Photo gallery for The Spire Hotel Queenstown

Snow and ski sports
Laneway Suite | View from room
Deluxe Suite | Down comforters, pillowtop beds, free minibar items, in-room safe
Down comforters, pillowtop beds, free minibar items, in-room safe
Deluxe Suite | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Kitchen
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Spire Laneway Apartment

Spire Laneway Apartment | Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Laneway Apartment

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, pillowtop beds, free minibar items, in-room safe

Deluxe Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Spire Suite

Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Spire Deluxe Apartment

Spire Deluxe Apartment | Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Deluxe Apartment

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Suite

Down comforters, pillowtop beds, free minibar items, in-room safe

Laneway Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
3-5 Church Lane, Queenstown, 9300

What's nearby

  • Queenstown Mall - 2 min walk - 0.1 miles
  • Queenstown Gardens - 2 min walk - 0.1 miles
  • TSS Earnslaw Steamship - 5 min walk - 0.3 miles
  • Kiwi and Birdlife Park - 8 min walk - 0.5 miles
  • Skyline Queenstown - 10 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬3 min walk

About this property

The Spire Hotel Queenstown

Luxury eco-certified hotel located in Queenstown City Centre
At The Spire Hotel Queenstown, you can look forward to free cooked-to-order breakfast, dry cleaning/laundry services, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. In addition to conference space and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, valet parking (surcharge), and babysitting (surcharge)
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Smoke-free premises, tour/ticket assistance, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Spire Hotel Queenstown have comforts such as fireplaces and heated floors, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, balconies, and heated floors

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Secured, covered valet parking on site (NZD 40 per day; includes in/out privileges)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Boat tours
  • Private wine tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 550.0 per night

Property payment types

Important information

Optional extras

  • Covered valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 550.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Spire Hotel
Spire Hotel Queenstown
Spire Queenstown
The Spire Queenstown
The Spire Hotel Queenstown Hotel
The Spire Hotel Queenstown Queenstown
The Spire Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is The Spire Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Spire Hotel Queenstown?

Valet parking is available for NZD 40 per day.

What time is check-in at The Spire Hotel Queenstown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Spire Hotel Queenstown?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Spire Hotel Queenstown located?

Located near the slopes, this Queenstown City Centre hotel is in the city center and within a 5-minute walk of Church of St Peters, Queenstown Mall, and Creative Queenstown Arts & Crafts Market. Cookie Time and Queenstown Gardens are just steps away.

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The Spire Hotel Queenstown Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 104 out of 117 reviews
Rating 8 - Good. 8 out of 117 reviews
Rating 6 - Okay. 2 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 2 out of 117 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Amazing hotel, excellent in every way
Stayed 4 nights in May 2025

10/10

Great location, facilities and staff
Stayed 7 nights in Oct 2024

10/10

Luxury stay in Queenstown. Fantastic location. Staff were great.
Stayed 2 nights in Sep 2024

10/10

Great location and Breakfast and the afternoon drinks and canapes was excellent. Staff lovely and it was a pleasure to get back and put the feet up after exploring beautiful Queenstown. The restaurant Tamarind is excellent and worth having a meal at.
Stayed 3 nights in Oct 2024

10/10

Wonderful Staff Fantastic Accommodation Great Location Best place to stay in Queenstown Hopefully will be back sooner than later
Stayed 5 nights in Aug 2023

10/10

Remarkable food, service, and staff! We absolutely adore this place and after terrible experiences and stays in Auckland a couple of weeks ago we've had our faith in kiwi hospitality restored by your team! We had a fantastic stay and elopement and the restaurant is phenomenal! We will definitely be back!
Stayed 3 nights in Oct 2024

10/10

Very nice room very big and convenient
Stayed 2 nights in Jun 2024

10/10

The staff were amazing, extremely friendly and helpful. The Suite was spacious and beautiful. The restaurant was high quality and the food was excellent. Had a wonderful stay.
Stayed 4 nights in Jun 2024

10/10

The hotel was amazing , the staff always happy to help. The restaurant food was fabulous. The bathroom was well equipped and well lighted Enjoyed the gas fire.
Stayed 2 nights in Apr 2024

10/10

An oasis in the heart of buzzing Queenstown. Stayed here a few times now and will always look forward to my next stay.
Stayed 2 nights in Aug 2023

10/10

Rooms are spacious and clean. Staff is very attentive and the breakfast is delicious.
Stayed 3 nights in Nov 2023

10/10

Amazing stay. Would love to do it again.
Stayed 1 night in Jul 2023

10/10

We had an absolutely sensational stay at The Spire. The team was really friendly and helpful. Our stay had some fantastic inclusions including daily breakfast, pre-dinner drinks and canapés, mini bar and access to a local gym. The rooms were extremely comfortable and clean. We would highly recommend The Spire to anyone looking for quality accommodation in Queenstown. ⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Nov 2024

10/10

I travel a bit domestically with work staying at quality hotels, i must say The Spire hotel beats them all. I literally can't fault the hotel and its staff. The open fire place, the size of the room, large shower with a separate bathtub, even the bed, wow, the best nights sleep ever on the softest mattress I have ever experienced at a hotel. Without a doubt I will be coming back and staying at The Spire Hotel.
Stayed 4 nights in Aug 2024

10/10

This would be the best property I have stayed at, the staff were first class along with the entire property. The level of customer service was first class This property is amazing value for for money
Stayed 2 nights in Oct 2023

10/10

All the staff were fantastic and went out of their way to accommodate all needs. The rooms need a little updating, especially the carpets in the rooms.
Stayed 4 nights in Mar 2024

10/10

We had a fantastic stay at The Spire Hotel as usual. Thank you.
Stayed 3 nights in Aug 2023

10/10

If you are a fan of fire places in your hotel room, heated towel racks, ultra comfortable plush beds, super strong water pressure in shower/tub, perfect location, and stupendously excellent service, then this is the hotel for you! They put the Ritz to shame; you will not regret staying here, it’s literally impossible.
Stayed 3 nights in May 2023

10/10

Sleek hotel, some rooms with balconies and fireplaces. Well stocked, fairly priced mini bar. Excellent staff, everyone was professional, helpful and knowledgable, a rare find in these times! Wonderful breakfast onsite and we also enjoyed the 8 course chefs menu at the onsite restaurant, No5 Church Lane. It was a memorable meal, the best we had in NZ. Bartender Jacob definitely went above and beyond as a server, as well. We will most definitely return to The Spire and highly recommend!
Stayed 2 nights in Aug 2024

10/10

Great hotel in the centre of Queenstown, great location, lovely room with a very comfy bed. I would suggest to bring ear plugs though especially on Friday and Saturdays - there is alot of noise from the bars nearby. I think they could work on their customer service but overall the hotel is worth the money
Stayed 2 nights in Jun 2023

6/10

Rooms were fantastic and great ambience, staff were superb in sorting us out with a quieter room the main issue was the quality of the bed which was average at best not a 5 star bed.
Stayed 5 nights in Sep 2022

10/10

Excellent hotel and the staff were fantastic. The only downside was late at night on the weekends, with very loud music from the bar/club opposite, across the laneway. Also unfortunately there was no room service due to Covid and staff shortages, but the hotel provided an excellent alternative at The Grille around the corner.
Stayed 7 nights in Aug 2022

8/10

Extremely convenient location, spacious room and very hospitable employees. Overall I loved this place and would stay again. What I think they could do to improve is replace carpeting with hardwood floor and rug under bed. Some areas of carpet looked stained and cleaned but not as inviting. That’s it… update that and you have a super classy comfortable accommodation.
Stayed 3 nights in Feb 2024

10/10

Our stay here was impeccable. Right from the communication prior to arrival, to having our room ready earlier than the check in time. Staff are amazing, polite and willing to do anything for you. Rooms are extremely spacious, clean. The only thing that would have been an added bonus was if they had Skytv. Otherwise we couldn’t fault a thing and would definitely be back to stay again!
Stayed 3 nights in Nov 2022

10/10

Stayed for 4 nights in February. Two things that make a good hotel into a great hotel. The staff and the bed. Such wonderful folks who work there, kind, patient, and they genuinely wanted help. I had a few issues with moving the booking by a couple of days due to illness and they went above and beyond my expectations to help out. And the beds are a comfortable as any hotel I have ever stayed in. I’ve stayed all over the world and this is as good as it gets. Highly recommended.