Aparthotel

The Lofts Apartments

3.5 star property
Boardwalk/promenade aparthotel in Queenstown with a steam room

Choose dates to view prices

Located in Queenstown City Centre, The Lofts Apartments provides practical comforts for active visitors. Guests can use the steam room to soothe tired muscles, connect via in-room WiFi, and take advantage of both luggage storage and dedicated space for snow sports equipment.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Smart TV
Washer/dryer
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Three Bedroom Apartment

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Portable fan
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

You may also like

About the neighborhood

Map
61 Shotover Street, Queenstown, 9300

What's nearby

  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Queenstown Gardens - 7 min walk - 0.4 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Pog Mahones - ‬3 min walk
  • ‪Pub On Wharf - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Saigon Kingdom - ‬2 min walk

About this property

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room
A steam room, self parking, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a kitchen island. Guests will appreciate conveniences like an electric kettle and free tea bags/instant coffee, while a Smart TV with satellite channels and first-run movies provide a bit of entertainment. Change of towels is available on request.
The Lofts Apartments offers 10 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include kitchen islands. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run movies, and Netflix. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured self parking on site (NZD 20 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch smart TV with premium satellite channels
  • First-run movies
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Electrical adapters
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

Frequently asked questions

Is The Lofts Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Lofts Apartments?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

What time is check-out at The Lofts Apartments?

Check-out is at 10 AM.

Does The Lofts Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Lofts Apartments located?

Located in Queenstown City Centre, this aparthotel is steps from Fear Factory Queenstown, SKYCITY Wharf Casino, and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and Steamer Wharf are just steps away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Lofts Apartments Reviews

7.2

Good

7.0

Cleanliness

9.0

Location

7.0

Staff & service

7.0

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 713 reviews
Rating 8 - Good. 255 out of 713 reviews
Rating 6 - Okay. 172 out of 713 reviews
Rating 4 - Poor. 78 out of 713 reviews
Rating 2 - Terrible. 42 out of 713 reviews

Reviews

8/10 Good

Heather

Liked: Cleanliness, communication
Not bad. Bit older. Not sure worth the $500 per night though
Stayed 1 night in Oct 2025

10/10 Excellent

Rammohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to where I want to be
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Almost on the wharf ,if you go 100 m from the Lofts towards the lake you will be in it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay. Very comfortable and great location right on the lake
Stayed 1 night in Feb 2023

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was given a street-front room, it was very noisy and sleep was challenging. Door to unit was stiff and difficult to open, no rack in the bathroom to hang towels, heat pump was on 31 degrees during the stay but room didn't warm up. Property didn't look like the photos on the site.
Stayed 2 nights in Sep 2025

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
within walking distance of everything. Clean, warm and comfortable Excellent staff
Stayed 5 nights in Nov 2023

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Views were great, new bathrooms, great sized living space.. great value way better than expected!
Stayed 3 nights in Dec 2022

10/10 Excellent

Jollene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location a hop skip and jump away from waterfront. Friendly helpful staff. Very comfortable apartment had everything we needed
Stayed 3 nights in Oct 2022

8/10 Good

Palmina

Liked: Cleanliness, amenities, communication
Central position. Easy access to all bars and restaurants
Stayed 3 nights in Mar 2024

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
The staff is extremely helpful despite the reception is not open for 24-hours. Prior communication is recommended if you need to store luggage at the hotel in early morning. The view from the room is gorgeous and the overall stay is comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness

Large 3bedroom apartment

3bedroom apartment was really big, beds could have been bit more comfortable but overall pretty good. 2 bathrooms was a bonus. Somewhat noisy for main bedroom in morning due to location close to road.
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.
Stayed 1 night in Dec 2023

6/10 Okay

Pam

Great location

Apartment rather tired and in need of revamp but was in great location close proximity to town centre Room was comfortable with good heat pump and kitchenette Unfortunately due to age of building room was very noisy with floorboards creaking and sound of noise on stairs to “loft” in both apartment and next door every time someone walked in them was disturbing Staff were accommodating with early check in and luggage storage after check out
Stayed 2 nights in Mar 2023

8/10 Good

Stephen

Liked: Cleanliness, room comfort, communication

Good find, but needs TLC.

Good location - very close to everything in town. Quiet, too. Comfy bed. Spacious apartment, but a little tired. Broken pane of glass in main window - which had been temporarily fixed - needs fixing asap. Broken ranch slider handle had been removed (found it in bedside table drawer) and area taped over - also needs fixing! No plug for sink in kitchen. No powder for dishwasher. Seemingly little points that make a big impact. Other than that - a good find.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were able to check in earlier than the normal time which was excellent as only in town due to a family member’s passing. We asked for a late check out to coincide with our departure and they were able to accommodate this with no issue. The room was much larger than we thought and was like an apartment with all the features including separate bedroom, dining room, lounge room, walk-in robe and bathroom. Modern finishings and comfortable. We were very impressed. Amazing block out blinds so we could sleep in and the room was nice and dark. We’ll definitely stay here again. Thank you to The Loft Apartment, a wonderful experience!
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, communication
Location was great, property was terrible. Dishes were dirty with the bread board still having crumbs on it, the apartment was full of dust, a random sock, clothes dryer that didn’t work and to top it off, our lounge room ceiling leaked when it rained. So much that half our floor was soaked.
Stayed 5 nights in Jan 2024

6/10 Okay

Kylie

Disliked: Cleanliness, amenities
Perfect for location if wining and dining your way around town. Everything is within a very short walk. Love the big balcony with a view. Stayed in Room 302 - 2 bedroom apartment with 2 bathrooms. Rooms definitely outdated and cleaning and hygiene was an issue. There were used women’s sanitary items left in the bathroom bin, the microwave didn’t have a working turn table, there was broken glassware in the kitchen cupboard, there was 7 used and very old and dirty scouring sponges under the sink, no laundry powder (but then was provided when asked), washer/dryer tricky to operate and was in the main bathroom so awkward to access for rest of people staying in the apartment, no air conditioning in the bedrooms. As there are no fly screens, unable to open any doors or windows as the place quickly filled up with flies. NZ definitely needs fly screens! Overall the place is perfect for location if you don’t mind the place being outdated and not clean/functional/cool in summer.
Stayed 4 nights in Dec 2024

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Communication

Pay $20/day parking inside property!

Ridiculous, the guest was forced to pay $20/day for a parking within the motel property. Traveller chose a motel to stay because we have free parking within the motel property, but the Lofts Apartments ask we pay $20/day for a parking within the Motel’s property, for which we have to pay $40 for 2 nights staying. There are only 8 parking spaces, if you are lucky enough to have a vacant on arrival and are happy to pay for $20/day, you have to do all your activities by walking, because once you get your car out, the chance to get a vacant space on return is closed to zero. The off-street parking is only for 30 minutes and all time full. Worst still, this additional charge is not advertised on their website, hotels.com should clearly state this charge to let the traveller consider it before making the booking.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Spacious, clean room, approachable staff, good amenities.
Stayed 1 night in Nov 2025

2/10 Terrible

Lance

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room was disgusting. Wet soggy carpet in the living room (smell of puke), food scraps under the furniture, mould in the fridge. Towels, tea towls etc were all damp like they had previously been used. Doors dont shut. Then to top it all off i paid for two days parking only to be re charged again at the parking building. So we checked out a day early. I have not been refunded for the night i did not stay nor for the parking i was charged twice for.
Stayed 2 nights in Oct 2025

6/10 Okay

Dianne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has gone downhill. Needs a lot of work doing to it. Housekeeping needs a lot of work doing with the staff. Excellent location. Beds very comfortable.
Stayed 5 nights in Oct 2025

6/10 Okay

Mayte

Liked: Communication
Disliked: Property conditions & facilities
El alojamiento está bien. Viejo. En el centro de todo, se puede ir andando a todos los sitios.
Stayed 1 night in Aug 2025

10/10 Excellent

KIMIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
交通のアクセスは最高でした。また部屋に洗濯機も食洗機もあって、旅行中も便利でした。
Stayed 2 nights in Aug 2025