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ROKI Collection Queenstown

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Photo gallery for ROKI Collection Queenstown

A dining area with tables set for two, overlooking a lake with mountains in the background. - ROKI Collection Queenstown (Queenstown)
A modern living room with a sofa, armchairs, a coffee table, and a view of a lake through large windows. - ROKI Collection Queenstown (Queenstown)
A hotel room with a large bed, seating area, fireplace, and a view of a lake. - ROKI Collection Queenstown (Queenstown)
A spa area with a long pool, seating, and stone walls. - ROKI Collection Queenstown (Queenstown)
A bar area with a bartender, stools, shelves of liquor, and a mirrored wall. - ROKI Collection Queenstown (Queenstown)
Luxury
5.0 star property
10

Exceptional

Luxury hotel located in Queenstown City Centre

You can look forward to free full breakfast, a terrace, and a firepit at ROKI Collection Queenstown. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1-Bedroom Suite

A modern hotel room with a large bed, a green armchair, and a view of a lake and mountains.

1-Bedroom Suite

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a four-poster bed, a large window with a view, a sitting area with two armchairs, and a small side table.

Deluxe Suite

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, seating area, fireplace, and a view of a lake.

Junior Suite

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2-Bedroom Family Suite

A modern hotel room with a large bed, a sitting area with a chair and table, a view of a lake, and a mountain in the distance.

2-Bedroom Family Suite

  • Lake view
  • 101 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Queenstown City Centre, a neighborhood in Queenstown, is home to ROKI Collection Queenstown. Lake Wakatipu and Queenstown Beach reflect the area's natural beauty and area attractions include Queenstown Mini Golf and Kiwi Park. Queenstown Ice Arena and Queenstown Gardens are also worth visiting. Visit our Queenstown travel guide
Map
2 Brunswick Street, Queenstown, Otago, 9300

What's nearby

  • A lakeside town with boats docked, surrounded by forested mountains.
    Steamer Wharf
    3 min walk - 0.2 miles
  • A lake with a boat, people on the shore, and a mountain in the background.
    TSS Earnslaw Steamship
    5 min walk - 0.3 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    8 min walk - 0.5 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    8 min walk - 0.5 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    12 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    16 min drive

Restaurants

  • Fergburger
    6 min walk
  • Patagonia Chocolates
    6 min walk
  • Finz
    3 min walk
  • Vudu Cafe & Larder
    6 min walk
  • Pog Mahones
    5 min walk

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  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Slippers

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 650.0 per day
Cribs (infant beds) are available for NZD 650 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 650 per day
  • Rollaway bed fee: NZD 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does ROKI Collection Queenstown have a pool?

Yes, this property has an indoor pool.

Is ROKI Collection Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at ROKI Collection Queenstown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ROKI Collection Queenstown?

Check-out is at 11:00 AM.

Where is ROKI Collection Queenstown located?

Located in Queenstown City Centre, this luxury hotel is within a 5-minute walk of Lake Wakatipu, SKYCITY Wharf Casino, and Steamer Wharf. TSS Earnslaw Steamship and Creative Queenstown Arts & Crafts Market are also within 5 minutes.

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Reviews

ROKI Collection Queenstown Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding. I stay in top hotels around the world and this hotel is at the top. Great room, service, ambience. I highly recommend it- When I am back in Queenstown this is where I will stay. Kudos to Carolyn and the rest of the staff - made us feel so welcome. Thank you
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable vacation at the hotel. The hotel environment is elegant and the location is very convenient. You can walk to any place in the town. Jessica's service is particularly good! Every time we return to the hotel, we receive her warm greetings and assistance
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025