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Pencarrow Luxury Lodge

Property class: 4.5

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Photo gallery for Pencarrow Luxury Lodge

A large, multi-story house with a prominent balcony, surrounded by lush greenery. - Pencarrow Luxury Lodge (Queenstown)
A spacious living room with a wooden ceiling, a large window offering a view of trees, a dining area with a table and chairs, and built-in wooden cabinets. - Pencarrow Luxury Lodge (Queenstown)
A bedroom with a large bed, a desk, a chair, and a view of a lake. - Pencarrow Luxury Lodge (Queenstown)
Take advantage of a terrace, a garden, and a library at Pencarrow Luxury Lodge. In addition to laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Room options

View all photos for Double Room (The Southern Cross Suite)

A bedroom with a large bed, a desk, a chair, and a view of a lake.

Double Room (The Southern Cross Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (The Silver Fern Suite)

A spacious living room with a wooden ceiling, a large window offering a view of trees, a dining area with a table and chairs, and built-in wooden cabinets.

Double Room (The Silver Fern Suite)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room (The Wakatipu Gold Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (The Lighthouse Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Queenstown is home to Pencarrow Luxury Lodge. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Frankton Beach. Alpine Aqualand and Queenstown Gardens are also worth visiting. Visit our Queenstown travel guide
View more Guest Houses in Queenstown
Map
678 FRANKTON ROAD, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    4 min drive - 2.8 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    5 min drive - 3.2 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    5 min drive - 3.4 miles
  • Frankton Beach
    20 min walk - 1.1 miles
  • The Kingston Flyer
    3 min drive - 2.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    6 min drive

Restaurants

  • “Life’s a Grind” Coffee
    7 min drive
  • Cookie Time
    7 min drive
  • Novotel Queenstown Lakeside
    7 min drive
  • Pedro's House of Lamb
    8 min drive
  • Botswana Butchery
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: NZD 39 per person

Things to do

  • Library

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 39.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Pencarrow Luxury Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pencarrow Luxury Lodge?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Pencarrow Luxury Lodge?

Check-out is at 10 AM.

Where is Pencarrow Luxury Lodge located?

Situated in Queenstown, this luxury guesthouse is within 1 mi (2 km) of Lake Wakatipu and Frankton Beach. The Kingston Flyer and Queenstown Event Centre are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pencarrow Luxury Lodge Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay away from tourists

This is a beautiful location, beautiful building and a luxury stay. The welcome was warm and friendly, the suite was excellent. I wanted to relax after days on the road, and this let me do exactly that. The view was superb, and the amenities excellent.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No onsite presence but responsive to calls. Nice location and room. Poor internet.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View from the top of hill

Huge room with coffee/tea making equipment. Very clean. Patio with table and chairs outside to enjoy the lake view.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did not want to leave

It was a very nice place. We had the Southern Cross Suite. Nice view over the lake. Everything was perfect.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Amenities
We had a large spacious room with everything we needed. We did not see any staff during our 3 night stay but this did not cause any problems for us. The property is quiet and has old world charm. It was to far from the centre of Queenstown for us to walk but if your young and fit you probably would not mind. The property is a little dated.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Moune

Liked: Cleanliness, amenities, property conditions & facilities
The lake view is astounding and the unit very spacious (large bedroom, den and bathroom)
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise pity gardens & entrance bit untidy but room was awesome
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness
Lovely location with exceptional views. The place is shabby around the edges..needs better housekeeping and yard tidying. First impression was not good but the place grew on us after two nights. Really nice bathroom. Good bed. Very spacious room, but needed a good cleaning ..especially dusting. Some areas had weeks of dust layers. This is not a “luxury” lodging by any account.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

George

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dated

The outside is neglected and not worthy of 4 stars. Inside is dated. The manager was very friendly. There is only a small table for reception and a phone number should you need the Manager. The view was stunning from the room. However it needs a good dust. We didn’t have a hand towel or bath mat. Magazines are from 2015. The hotel needs money spent on it.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had made a real effort to take care of all the small things
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not customer service, not a working phone, TV not connected. Not a welcoming place.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

We loved this hotel. It had a fabulous view and was near downtown.
Stayed 4 nights in Mar 2018
Verified review

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Really needs updating but very nice staff

We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern with European class.

Incredible location high up on a cliff overlooking the lake. Classy, quiet, elegant.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hilltop Retreat

Beautiful Boutique Lodge 5 minutes from all of the central Queenstown action. If you want to be in the middle of the maylay then this may be a little removed for you, but if you are looking for a spacious, boutique retreat with great service and a tremendous view then definitely consider the Pencarrow Luxury Lodge.
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Ort zum relaxen

Zum Abschluss nochmal so richtig gut grhen lassen kann man hier, allerdings nicht grade günstig. Sensationell auch das Frühstück, dasman dazubuchen kann. Toller Seeblick inklusive
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019