Aparthotel

Avani Queenstown Hotel

Property class: 4.5

Choose dates to view prices

Photo gallery for Avani Queenstown Hotel

A modern outdoor terrace with a glass balustrade overlooking a lake and mountains. - Avani Queenstown Hotel (Queenstown)
A calm lake with a dock, a small building labeled 'The Observatory,' and mountains in the background. - Avani Queenstown Hotel (Queenstown)
A modern building with large windows offering a view of a lake and mountains. - Avani Queenstown Hotel (Queenstown)
A modern living room with a fireplace, blue sofas, a flat-screen TV, and a large window offering a scenic view of a lake and mountains. - Avani Queenstown Hotel (Queenstown)
A modern room with two patterned armchairs, a small round table, and a large window offering a view of a lake and mountains. - Avani Queenstown Hotel (Queenstown)
Avani Queenstown Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 24 of 24 rooms

Superior Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room - Unserviced

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Lake View Apartment

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Lake View Apartment - Unserviced

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Lake View Apartment

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Two Bedroom Lake View Apartment - Unserviced

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Three Bedroom Lake View Apartment

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Three Bedroom Lake View Apartment - Unserviced

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Four Bedroom Penthouse Apartment

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

Four Bedroom Penthouse Apartment - Unserviced

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

Two Bedroom Mountain View Apartment

  • Mountain view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Two Bedroom Mountain View Apartment - Unserviced

  • Mountain view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Two Bedroom Penthouse Apartment

  • Lake view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Two Bedroom Penthouse Apartment - Unserviced

  • Lake view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Three Bedroom Mountain View Apartment

  • Mountain view
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Three Bedroom Mountain View Apartment - Unserviced

  • Lake view
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Three Bedroom Penthouse Apartment

  • Partial lake view
  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Three Bedroom Penthouse Apartment - Unserviced

  • Lake view
  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Two Bedroom Penthouse Spa Apartment

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Penthouse Spa Apartment - Unserviced

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Four Bedroom Penthouse Spa Apartment

  • Lake view
  • 14 sq m
  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

Four Bedroom Penthouse Spa Apartment - Unserviced

  • Lake view
  • 14 sq m
  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

Two Bedroom Apartment

  • Mountain view
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Two Bedroom Apartment - Unserviced

  • Mountain view
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

About the neighborhood

Located in Queenstown, Avani Queenstown Hotel is in the suburbs and on the waterfront. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Queenstown Mini Golf and Kiwi Park are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and ice skating. Visit our Queenstown travel guide
View more Aparthotels in Queenstown
Map
327-343 Frankton Road, Queenstown, 9197

What's nearby

  • A lake surrounded by mountains, a small town, and a clear sky.
    Lake Wakatipu
    2 min walk - 0.1 miles
  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min drive - 1.4 miles
  • A stone church with a tall steeple and a wooden entrance.
    Church of St Peters
    2 min drive - 1.4 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    3 min drive - 1.6 miles
  • Williams Cottage
    3 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    6 min drive

Restaurants

  • Rata
    3 min drive
  • Cookie Time
    3 min drive
  • Pedro's House of Lamb
    4 min drive
  • “Life’s a Grind” Coffee
    3 min drive
  • Odd Saint
    3 min drive

Similar properties

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 km
  • Car recommended
  • Covered self parking on site (NZD 25 per day; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Crib: NZD 20 per night

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Outdoor lighting

General

  • 82 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 2 2026 to December 1 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for NZD 20 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Covered self parking fee: NZD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Avani Queenstown Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per day. Limited spots are available.

What time is check-in at Avani Queenstown Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Avani Queenstown Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Avani Queenstown Hotel located?

Situated on the waterfront, this luxury aparthotel is within 2 mi (3 km) of Lake Wakatipu, St Josephs Parish, and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Avani Queenstown Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 648 out of 1501 reviews
Rating 8 - Good. 502 out of 1501 reviews
Rating 6 - Okay. 198 out of 1501 reviews
Rating 4 - Poor. 98 out of 1501 reviews
Rating 2 - Terrible. 55 out of 1501 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot , beautiful rooms
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and stunning views! Breakfast and on site bar area are also a great bonus. Would love to visit again
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great views! We enjoyed all the room the two bedroom apartment gave us and the ability to wash our clothes. The complementary shuttle into town was great to have. The staff were very nice and helpful. Especially the bartender because he was enthusiastic about his job and very accommodating with his services. The bed was a little too firm for my liking.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Great property which was clean. Housekeeping was good and staff were friendly. Amazing views from the property and the price was quite reasonable! The shuttle service offered was also quite handy to get into town! The only downside was the breakfast buffet has limited options and coffee is not included the price which was a shame, but overall great stay!
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
restaurant was fantastic
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a fantastic stay at Oaks Resort! The room was clean, spacious, comfortable, and had everything we needed. The mountain views were absolutely breathtaking and definitely one of the highlights of our stay. We also loved the hot pool, which was perfect for relaxing after a long day exploring Queenstown, especially in the cold weather. One tip for future guests: make sure to book your parking at the resort in advance to avoid disappointment. Since we overlooked the booking part, we had to park about a 7–10 minute walk away, which was a little inconvenient with luggage. Overall, we really enjoyed our stay and would definitely recommend Oaks. We’d happily stay here again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, check-in process, and very clean rooms!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, listing accuracy
Awesome room with an awesome view and service, downfall is like walking through a maze to get to your room and no car parks. U cross a dangerous main road and then park your car up a steep hill, if you enjoy walking then this is for you ☺️
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Best location , best service and the view is spectacular
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
We enjoyed our stay, service was great nice peaceful with beautiful views, i didn’t realise they where under construction but there was no noise, the signage could be bigger when coming from the road over all great place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
View was beautiful. Everything was there that we needed. Quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful view, clean and spacious room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Have stayed here before - The location and view is magnificent - 2 Bedroom apartment spacious and comfortable - Very close to town
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Check-in, communication, listing accuracy
I never do negative reviews but don’t stay here. We checked in around 5-6pm and they told us we had to wait an hour for our booking to be ready. There was no car parking available so we had to park across the road up a hill on side of road along with other hotel guests. No sauna, gym etc. The view was a small window that just showed the scaffolding. I go to Queenstown multiple times throughout the year and I’ve never had accomodation as poor as this. You can get so much better in Queenstown than this place.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent property with responsive staff at a great location.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Communication
Beautiful views, clean rooms and not far away from shops
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with amazing views. our unit had two balconys on two floors. convenient car parking to the unit.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean good area easy to find . view was great
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice. Clean room. Excellent staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view~comfortable room~nice staff ~
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great hotel with great staff. Views and location are amazing. Highly recommend.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Listing accuracy
Clean Room, little choice at breakfast but staff amazing especially Shara very helpful. Not close to shops shuttle in. The bar closed and no restaurant. And building site going on around when walking from room to breakfast & reception. Access to Lake closed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and comfortable- just what we were hoping for
Stayed 1 night in Feb 2025