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Hotel St Moritz, Queenstown - MGallery

5.0 star property
Guests stroll through beautiful gardens and savor delicious meals by the fireplace at this Queenstown retreat that balances natural beauty with cozy comforts

Choose dates to view prices

Hotel St Moritz, in Queenstown City Centre, offers a true retreat. Unwind in the garden or library, cycle nearby paths, and gather at the lobby's fireplace bar. The Lombardi Restaurant serves daily meals, and two spa tubs provide perfect relaxation after a day of exploration.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Garden View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Lake View

Guest Room, Lake View | Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite (Alpine)

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Balcony, Lake View (Alpine)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Garden View

Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Garden View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View | Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 2 Bedrooms, Lake View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
10-18 Brunswick Street, Queenstown, 9348

What's nearby

  • Steamer Wharf - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 5 min walk - 0.3 miles
  • Queenstown Beach - 8 min walk - 0.5 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Saigon Kingdom - ‬4 min walk
  • ‪Finz - ‬4 min walk
  • ‪Pog Mahones - ‬6 min walk
  • ‪Bella Cucina - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury family-friendly hotel located in Queenstown City Centre
A garden, a library, and dry cleaning/laundry services are just a few of the amenities provided at Hotel St Moritz, Queenstown - MGallery. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the 2 hot tubs. The on-site restaurant, Lombardi Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 142 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22.50 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Is Hotel St Moritz, Queenstown - MGallery pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 40 per night.

What time is check-in at Hotel St Moritz, Queenstown - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel St Moritz, Queenstown - MGallery?

Check-out is at 11 AM.

Where is Hotel St Moritz, Queenstown - MGallery located?

This family-friendly Queenstown hotel is located near the airport, within a 5-minute walk of Lake Wakatipu, Steamer Wharf, and SKYCITY Wharf Casino. Underwater Observatory and CaddyShack City Mini Golf are also within 10 minutes.

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Reviews

Hotel St Moritz, Queenstown - MGallery Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, perfect location, and very friendly attentive staff
Stayed 9 nights in Nov 2025

10/10 Excellent

SHISHIR

Liked: Cleanliness, amenities
I loved the view from out room!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Xianzhong

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and very pretty designed. Staff are super nice .
Hotel entrance
Hallway
Entrance sitting area
Inside
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance from downtown. Room and views are amazing. Staff was warm and friendly. Would definitely come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, warm and welcoming property. The staff were all so pleasant and helpful. Would stay here again and recommend it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with amazing views

Really enjoyed our stay in Queenstown, everything is pretty expensive but this hotel made us feel welcome and comfortable
Stayed 5 nights in Aug 2025

10/10 Excellent

Sundeep

.
Stayed 6 nights in Dec 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great location.
Stayed 4 nights in May 2025

10/10 Excellent

Mitchell Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel with actual 5 star service. Great to finally stay somewhere , where the service meets the reputation. Wonderful stay, cannot recommend highly enough. The hill up to the hotel probably isn't the best if you are lacking mobility but was fine for us and equalled awesome views from the room
Stayed 7 nights in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - stayed in suite but recommend 4th floor and not ground. Breaky excellent / staff great - prob second best hotel have stayed in…next the Gleneagles; which is pretty posh
Stayed 5 nights in Sep 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great location and view. Only downside room only had single small window and walk up hill requires a level of fitness.
Stayed 3 nights in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely hotel and staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their sustainable options and the hotel was really clean and very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 nights and absolutely loved our stay. We were in an Alpine suite with Balcony and lake views and it was superb.
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful hotel! Walk to everything Queenstown has to offer, close to all the bars, restaurants and activities. The hotel has a lovely restaurant, breakfast was great, open fire in the lounge/lobby and awesome hot tub outside.
Stayed 2 nights in May 2025

10/10 Excellent

JIANGYING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location - easy walk to town Beautiful view of lake from restaurant and bar
Stayed 3 nights in Feb 2025

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel in the perfect location will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved our stay here before our routeburn track hike. Friendly staff and lovely rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant idea being able to skip the room being served and receive a $20 voucher each day to use in the restaurant/bar. This property isn’t good for people with mobility issues due to the hill you need to walk up to get to it from town. Beautiful view and lovely room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel, amazing views of Lake & Alps. Delightful & very helpful staff all contributed to our Magic vacation in Queenstown. Our King size bed was just perfect, so comfortable. Can't wait to return. Allan & ILse Australia.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive, clean, polished facility. Hotel bar and restaurant is really good.
Stayed 4 nights in Apr 2025
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Policies

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