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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property
Lakefront hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby sitting area
Meeting facility
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Restaurant
  • Air conditioning
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Holiday Inn Queenstown Remarkables Park by IHG

About the neighborhood

Map
594 Frankton Road, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 4 min drive - 2.3 miles
  • Queenstown Mall - 5 min drive - 2.5 miles
  • TSS Earnslaw Steamship - 5 min drive - 2.5 miles
  • Skyline Queenstown - 5 min drive - 2.8 miles
  • Kiwi and Birdlife Park - 5 min drive - 2.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 10 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Cookie Time - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Rata - ‬5 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

Upscale eco-certified hotel near Queenstown Mall
Located close to Queenstown Arts Centre and Underwater Observatory, Holiday Inn Queenstown Frankton Road by IHG provides a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna or the hot tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A banquet hall, a vending machine, and barbecue grills
  • A porter/bellhop, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Queenstown Frankton Road by IHG?

Self parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road by IHG?

Check-out is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road by IHG located?

This family-friendly Queenstown hotel is located near the airport, within 3 mi (5 km) of Queenstown Arts Centre, Queenstown Mall and Underwater Observatory. Kiwi and Birdlife Park and Skyline Queenstown are also within 3 mi (5 km).

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Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leslie Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out well for our short stay
Stayed 1 night in Mar 2025

6/10 Okay

Precious

Disliked: Cleanliness, property conditions & facilities
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
Stayed 2 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good lake view room
Stayed 3 nights in Dec 2024

10/10 Excellent

IAN

Lakeland views ,smart modern accomodation ,onsite parking and top notch service
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night so worked well for us
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel, but rooms a bit old

Good hotel, but rooms a bit old
Stayed 1 night in Jan 2025

6/10 Okay

Wesley

Liked: Staff & service, amenities, property conditions & facilities
Photo shown a nice lake view and balcony. Mentioned a Queen side bed. No mention of parking charges. Found it to be a low level outhouse away from the main building, with two single beds. Not as luxurious as the photos shown.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Stayed 1 night in Jan 2025

6/10 Okay

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Its was expensive for small place.
Stayed 6 nights in Jan 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Jaycil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturaunt was excellent. Amazing Italian food Best ive had
Stayed 1 night in Aug 2024

10/10 Excellent

warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from The front desk
Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.

4/10 Poor

Jael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking for customers. It's expensive
Stayed 3 nights in Jan 2025

10/10 Excellent

HAIMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view
Stayed 2 nights in Oct 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated however view was incredible and staff amazing
Stayed 1 night in Jul 2024

10/10 Excellent

JIGAR MAHENDRAKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view and convenient to all facilities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Robyn

Liked: Amenities
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
Stayed 7 nights in Jun 2024

10/10 Excellent

Sheung Yin

Liked: Cleanliness, staff & service, amenities
Building a bit old otherwise everything was great.
Stayed 1 night in Jul 2024

8/10 Good

Darryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet place to stay
Stayed 1 night in Feb 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overnight

Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024