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voco Queenstown by IHG

Property class: 4
Travelers gather around the firepit under starry skies or recharge at the on-site restaurant while enjoying convenient laundry services, parking, and tour help

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Photo gallery for voco Queenstown by IHG

A hotel with a modern design, located near a lake with mountains in the background. - voco Queenstown by IHG (Queenstown)
A modern room with a large window overlooking a mountainous landscape. - voco Queenstown by IHG (Queenstown)
A modern interior with large windows, comfortable seating, and a central light fixture. - voco Queenstown by IHG (Queenstown)
An outdoor seating area with a fire pit, lounge chairs, and tables, surrounded by modern buildings and a mountain in the background. - voco Queenstown by IHG (Queenstown)
A hotel room with a large window offering a mountain view, a sofa, a chair, and a small table. - voco Queenstown by IHG (Queenstown)
Holiday Inn Express And Suites Queenstown sits in Queenstown City Centre, offering a peaceful retreat with free continental breakfast and a garden. Guests unwind by the firepit or rejuvenate in the sauna after exploring nearby Skyline Queenstown.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk with a lamp, a chair, and a window with a view of buildings.

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Panoramic View)

Standard Room, 1 King Bed (Panoramic View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mountain View

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Panoramic View)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE ONE BED

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Standard

Premium bedding, in-room safe, blackout drapes, soundproofing

2 Queen Standard

  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, voco Queenstown by IHG is in a shopping district and near the beach. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with ski lifts, a ski shuttle, and a ski area, or check out other outdoor activities such as ice skating. Guests love the hotel's central location. Visit our Queenstown travel guide
Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.1 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min walk - 0.3 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    7 min walk - 0.4 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    15 min walk - 0.8 miles
  • Skycity Queenstown Casino
    8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    9 min drive

Restaurants

  • Patagonia Chocolates
    8 min walk
  • “Life’s a Grind” Coffee
    6 min walk
  • Finz
    10 min walk
  • Cookie Time
    6 min walk
  • Novotel Queenstown Lakeside
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available 6:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately NZD 45.00 for adults and NZD 35.00 for children
  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is voco Queenstown by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 25.00 per day.

What time is check-in at voco Queenstown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at voco Queenstown by IHG?

Check-out is at 11:00 AM.

Where is voco Queenstown by IHG located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Church of St Peters are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Queenstown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and location was perfect!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Xiaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Rhys

Liked: Cleanliness, staff & service
Hotel was very clean and the staff pleasant. However there was some construction work ongoing throughout and the room aircon wasn't working correctly. Gym and sauna was good and once complete will be a great hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the panoramic room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hal

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Facilities are exceptional, As is the view. .
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gliceria Ramos

Liked: Cleanliness, staff & service, amenities
Very good breakfast buffet, close to some attractions, nice and quiet place.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely amenities and location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Front office and breakfast staff were accommodating. Laundry facilities were easily accessible.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff. Well located near the center of town. I do wish they’d leave the coffee machines on past 10:00am, though!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diven

Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed the stay at this Holiday Inn, the staff and service are amazing. The rooms were clean, modern and intuitive. We will definitely be staying again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in central Queenstown. The reception desk personnel were very helpful. Delighted with the breakfast which opened at 6 am every morning
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and close to the town centre albeit a short uphill walk coming back. We loved the two queen bed setup which is perfect for 2A+2C. Good buffet breakfast selection. Will stay here again when we come back to Queenstown.
Stayed 5 nights in Jan 2026