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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property
Travelers gather around the firepit under starry skies or recharge at the on-site restaurant while enjoying convenient laundry services, parking, and tour help

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior - Holiday Inn Express & Suites Queenstown by IHG (Queenstown)
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing - Holiday Inn Express & Suites Queenstown by IHG (Queenstown)
Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing - Holiday Inn Express & Suites Queenstown by IHG (Queenstown)
Restaurant - Holiday Inn Express & Suites Queenstown by IHG (Queenstown)
Exterior - Holiday Inn Express & Suites Queenstown by IHG (Queenstown)
Holiday Inn Express And Suites Queenstown sits in Queenstown City Centre, offering a peaceful retreat with free continental breakfast and a garden. Guests unwind by the firepit or rejuvenate in the sauna after exploring nearby Skyline Queenstown.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(61 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(50 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (Forest View)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Free Breakfast)

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Holiday Inn Express & Suites Queenstown by IHG is in a shopping district and near the beach. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with ski lifts, a ski shuttle, and a ski area, or check out other outdoor activities such as ice skating. Guests love the hotel's central location. Visit our Queenstown travel guide
Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    2 min walk - 0.1 miles
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    5 min walk - 0.3 miles
  • Queenstown Beach
    Queenstown Beach
    5 min walk - 0.3 miles
  • Kiwi Park
    Kiwi Park
    11 min walk - 0.6 miles
  • Skyline Queenstown
    Skyline Queenstown
    13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    9 min drive

Restaurants

  • Novotel Queenstown Lakeside
    6 min walk
  • Cookie Time
    6 min walk
  • Odd Saint
    6 min walk
  • Botswana Butchery
    6 min walk
  • Elements Restaurant
    5 min walk

About this property

Holiday Inn Express & Suites Queenstown by IHG

Upscale hotel located in Queenstown City Centre
Free continental breakfast, a firepit, and a garden are just a few of the amenities provided at Holiday Inn Express & Suites Queenstown by IHG. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Great Room Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Self parking (surcharge), outdoor furniture, and coffee/tea in the lobby
  • Multilingual staff, 2 meeting rooms, and a 24-hour front desk
  • A water dispenser, a banquet hall, and luggage storage
  • Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 227 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • 49-inch Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Holiday Inn Express & Suites Queenstown by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 25.00 per day.

What time is check-in at Holiday Inn Express & Suites Queenstown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Queenstown by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Queenstown by IHG located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Church of St Peters are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Queenstown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hal

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Front office and breakfast staff were accommodating. Laundry facilities were easily accessible.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Facilities are exceptional, As is the view. .
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff. Well located near the center of town. I do wish they’d leave the coffee machines on past 10:00am, though!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in central Queenstown. The reception desk personnel were very helpful. Delighted with the breakfast which opened at 6 am every morning
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diven

Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed the stay at this Holiday Inn, the staff and service are amazing. The rooms were clean, modern and intuitive. We will definitely be staying again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely amenities and location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and close to the town centre albeit a short uphill walk coming back. We loved the two queen bed setup which is perfect for 2A+2C. Good buffet breakfast selection. Will stay here again when we come back to Queenstown.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Srinivaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with good breakfast. Downtown is just a 10 minute walk. Breakfast starts at 6 AM which is helpful as lot of tours start very early. Its a bit pricey (Queenstown premium) but breakfast and proximity to downtown make up for it. Rooms were quiet and comfortable. The toileteries were nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Gliceria Ramos

Liked: Cleanliness, staff & service, amenities
Very good breakfast buffet, close to some attractions, nice and quiet place.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tracy Allen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and staff were welcoming. Daily cleaning of our hotel room was excellent.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with the bus stop to/from the airport right outside .Five minute walk to the town centre Clean comfortable rooms and a breakfast buffet that gave a good choice of options . Very friendly staff . Highly recommend
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
From the moment we arrived to the day we left everything was amazing. The hotel is beautiful and spotlessly clean. I want to live in Queenstown, everyone is so friendly and kind
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Promila

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very good and did all the changes - the rooms were very clean and delivery of fruits. Breakfast was great with many menu options
Stayed 4 nights in Dec 2025