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Hilton Queenstown Resort & Spa

5.0 star property
Travelers enjoy lakeside serenity with stunning rooftop terrace views at this peaceful retreat where they can rejuvenate with aromatherapy spa treatments

Choose dates to view prices

Hilton Queenstown Resort & Spa sits on Lake Wakatipu's tranquil shores. Guests enjoy panoramic rooftop views, restorative aromatherapy treatments, and nearby cycling trails. The property offers free public WiFi and an on-site restaurant for convenient dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

About the neighborhood

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 0.9 miles
  • Frankton Beach - 3 min drive - 1.4 miles
  • The Kingston Flyer - 3 min drive - 1.4 miles
  • Queenstown Event Centre - 3 min drive - 1.6 miles
  • Alpine Aqualand - 3 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪Airspresso - ‬4 min drive
  • ‪Patagonia Chocolates - ‬4 min drive
  • ‪Frankton Arm Tavern - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Boatshed Café - ‬5 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel by the lake
At Hilton Queenstown Resort & Spa, you can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site. Indulge in a manicure/pedicure, a body scrub, and aromatherapy at the onsite spa. The on-site restaurant, Wakatipu Grill, offers breakfast and dinner. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a ferry terminal shuttle
  • Express check-out, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk, a porter/bellhop, and massage treatment rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 220 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Balconies or patios, refrigerators, and electric kettles

Similar properties

Building design
Kamana Lakehouse
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 539 reviews
Kamana Lakehouse

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 20 per day. Valet parking is available for NZD 50 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 mi (3 km).

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Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8

Cleanliness

10

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was attentive and available 24/7 for any needs. Grounds were clean, quiet, slightly removed from the main downtown of Queenstown but only a short drive away and it was nice to be on the other side away from the action a bit. Good if you’re looking for a little more privacy and relaxed pace.
Stayed 1 night in Dec 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fantastic rooms and awesome views.
Stayed 13 nights in Aug 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, the hotel and facilities were warm and welcoming. The lake and mountains view were incredible and stacks and Wakatipu grill were wonderful
Stayed 4 nights in Sep 2025

8/10 Good

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay would go again but a little pricey
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, quality amenities and service
Stayed 5 nights in Sep 2025

10/10 Excellent

Hassan Abdulkarim

had an absolutely wonderful four-day stay at the Hilton Queenstown Resort & Spa. From the moment I arrived, the staff were warm, welcoming, and always ready to help with a smile. The check-in process was smooth and efficient, and I was immediately impressed by the hotel’s peaceful lakefront location and beautiful mountain views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erik walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hiltons i have ever stayed in. Super friendly staff, great condition hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

KENT

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room; attentive staff
Stayed 6 nights in Sep 2025

10/10 Excellent

Linda Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with amazing views overlooking the lake.
Stayed 5 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, location is quiet. All facilities including the room was excellent. Staff were friendly and welcoming. The Buffet breakfast spread was disappointing. Bacon and sausages were over cooked. Poor parking facilities.
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, water taxi was good but need to plan for alternative transport if sailing is cancelled due to weather. Will definitely stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities
Beautiful location and views
Stayed 3 nights in Aug 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through

Convenient location with friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 2 nights in Oct 2025

10/10 Excellent

JERRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and facilities
Stayed 2 nights in Jul 2025

8/10 Good

Keaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake views and hourly water taxi in to QT
Stayed 4 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly; service was excellent. Rooms and facilities were very clean and comfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Good but had issues with our aircon…
Stayed 2 nights in Oct 2025

8/10 Good

Aimee

We stayed twice during our holiday, the first time was amazing. We were in a Wakatipu suite which felt luxurious, had a great view and was quiet. The second time was not so great. We were in a different room type but the price was similar. Unfortunately this room was not in the best shape, broken cupboard, worn carpet and table, old and uncomfortable bed - not up to standard for the room rate. Breakfast was very average. But overall the hotel is in a lovely quiet location, awesome lake views and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Beautiful and luxurious resort with breathtaking views of Lake Wakatipu. Staff were great from the porters service through to the restaurant staff. Truly 5 star, can't wait to go back again.
Lobby area
The snowman- Restaurant dessert.
Views from restaurant
Dinner at Wakatipu Grill
Stayed 4 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for break away.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

William Robert

Liked: Cleanliness, amenities, property conditions & facilities
Place was good and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
Great property
Stayed 3 nights in Jul 2025
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Policies

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