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Hilton Queenstown Resort & Spa

Property class: 5 and above
Travelers enjoy lakeside serenity with stunning rooftop terrace views at this peaceful retreat where they can rejuvenate with aromatherapy spa treatments

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Photo gallery for Hilton Queenstown Resort & Spa

A riverside hotel with modern architecture, a walking path, and a view of mountains. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern living room with large windows, a fireplace, and a view of a lake. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern hotel room with a stone fireplace, a sofa with red cushions, a desk with a chair, and a large window offering a scenic view. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern outdoor seating area with a stone fire pit, overlooking a lake and mountains. - Hilton Queenstown Resort & Spa (Kawarau Falls)
An indoor swimming pool with a clear view of the pool area, a lounge with seating, and a stone wall in the background. - Hilton Queenstown Resort & Spa (Kawarau Falls)
Hilton Queenstown Resort & Spa sits on Lake Wakatipu's tranquil shores. Guests enjoy panoramic rooftop views, restorative aromatherapy treatments, and nearby cycling trails. The property offers free public WiFi and an on-site restaurant for convenient dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Relaxation)

A modern building with a stone facade, a glass-enclosed outdoor seating area, and a hot tub.

Room, 1 King Bed (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

A balcony with a view of a lake and mountains, furnished with wicker chairs and a glass railing.

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, two armchairs, a TV, a fireplace, and a balcony with a mountain view.

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a bathroom, and a hallway.

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Lake View

A hotel room with a large bed, a TV, a fireplace, and a balcony with a view of hills.

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence)

A neatly made bed with white linens, a nightstand with a lamp, and a wall-mounted light fixture.

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

A modern living room with a large window, a sofa, a dining table, and a fireplace.

Suite, 2 Bedrooms (Residence)

7.8 out of 10
Good
(12 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

A balcony with wicker furniture and a view of a lake and hills.

Deluxe 2 Bedrooms, Lake View (Residence)

8.6 out of 10
Excellent
(14 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

A modern hotel room with a sofa, armchair, and a flat-screen TV mounted on a stone wall.

Deluxe Room, 1 King Bed (Plus)

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Lake Wakatipu and Frankton Beach reflect the area's natural beauty and area attractions include Alpine Aqualand and Queenstown Paintball. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Kawarau Falls travel guide
Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre
    20 min walk - 1.1 miles
  • Queenstown Event Centre
    5 min drive - 3.0 miles
  • Alpine Aqualand
    5 min drive - 3.0 miles
  • Frankton Beach
    5 min drive - 3.2 miles
  • The Kingston Flyer
    6 min drive - 3.2 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    5 min drive

Restaurants

  • McDonald's
    5 min drive
  • Sherwood Restaurant
  • Boatshed Café
    6 min drive
  • Airspresso
    5 min drive
  • The Buzzstop Honey Centre
    5 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 20 per day. Valet parking is available for NZD 50 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Alpine Aqualand are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 603 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Kumaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is right on the lakefront with beautiful views. The breakfast buffet had lots of options for vegetarians as well.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even need to leave the hotel for my wee break, had everything I needed- pool, spa, sauna, gym beautiful and very scenic walking tracks, food and drinks. Super friendly staff. The best wee break
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

James Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cracken and good, team was helpful, pillows sucked, feather down ok but uncomfortable, rooms tired and same as 10 years ago, but nice area, parking suks as usual
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness
Beautiful hotel. Breakfast is lovely
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bed and pillows. Our bed at home is memory foam, not springs and feather pillows. Otherwise beautiful resort, helpful friendly people and a huge buffet breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Meuy Fou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. It’s a bit of a commute to get to the town from here. The water taxi was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean, inviting and our rooms were fabulous. Property was relaxing and we slept like a rock! Being by the lake is so worth it. They offer a water taxi into town which was so convenient.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We think the breakfast is okay. In the past, barista coffee was included but not in this trip. But the brewed coffee is so good. We didn't like the way they cooked the sunny side eggs because they tasted "plastic - ky" and the scrambled eggs looked dry. But on the brighter side, we thoroughly enjoyed dinner at the Wakatipu Drill - loved the prawns, fried chicken and salmon. Love the pool, spa but disappointed that the steam room was not working. Fabulous stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and friendly staff, which helped us with a couple of needed items for our trip. They were aces!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chiaki

Liked: Cleanliness, property conditions & facilities
The hotel is located on the lakeshore and offers a very peaceful, quiet atmosphere. The fireplace in the room was especially soothing and made the stay feel warm and relaxing.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely but paid extra for a lake view room but the view was more of the next building roof than the lake. Very disappointed. The dining options were limited as the main restaurant was closed for my second night and the other restaurant (Stacks) food was very average. My first choice of meal was not available as they 'ran out' (at 6pm) and the second choice i had to send back as it was awful. Nice place but they need to lift their game for a 5 star and expensive price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fantastic rooms and awesome views.
Stayed 13 nights in Aug 2025
Verified review

10/10 Excellent

Cornelius

Liked: Cleanliness, property conditions & facilities
It was great large room with in a wonderful location and will definitely return again
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Very helpful staff
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

bonnie

Liked: Cleanliness, property conditions & facilities
Loved the location, staff was accommodating in the hotel, spa, and restaurant. Our suite with living room had a fireplace and dining and lounging deck overlooking the lake.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Nice big room with lots of windows and nice views
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Drishti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Queenstown is hands down the best place to stay in Queenstown and has been my all-time favourite for the last 15 years (since it opened) No matter the occasion—whether it’s a romantic getaway, a special celebration, or simply a relaxing escape—the team always goes above and beyond to make every stay feel perfect. The service is consistently outstanding, with friendly, professional staff who genuinely care about making guests feel welcome and looked after. The hotel has such a warm, cozy, and luxurious atmosphere. The rooms are beautiful, the surroundings are stunning, and the entire property feels like a true retreat from the moment you arrive. The breakfast is always fantastic, with a great selection and high-quality food that starts the day off perfectly. Every detail is thoughtfully considered, which is why I continue to return year after year. After 15 years of visiting, Hilton Queenstown still exceeds my expectations every time. It’s a place that never disappoints, and I couldn’t recommend it more highly. Always sad to check out and keep looking forward to my next stay there.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. We had a lake view suite room - which is very desirable if staying at the property. The suite was very spacious and comfortable. The service was great right from check in, to some amenities that were requested and the break buffet service.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great view of lake from room . Walking path around lake is outstanding. Service great. Rooms very clean and comfortable. Wife was able to enjoy massage last morning and they allowed a late check out. Water taxi to town works great as well.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

FOLASADE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is beautiful with amazing views we stayed at the Lakesides. We will come back again in the future.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel on the lakes edge. Rooms were spacious, the view was incredible, they had a great breakfast selection, carpark was just across the road. Only thing was, it’s a slight drive out of Queenstown, but very close to airport. There is the option of the water taxi which runs every hour and picks up straight out the front of the hotel. $10-$14 one way
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From arrival to departure our whole experience was amazing. The location is perfect, the staff so friendly and helpful and the hotel it self great.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Erik walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hiltons i have ever stayed in. Super friendly staff, great condition hotel.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay .. amazing location
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The woman at check in was so kind to my 5 year old son with a drawing pack. The man working at Stacks was also above and beyond for my birthday. Exceptional from check in to check out.
Stayed 1 night in Feb 2026