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Rendezvous Heritage Hotel Queenstown

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Photo gallery for Rendezvous Heritage Hotel Queenstown

A balcony with a table set for breakfast overlooking a mountain and lake. - Rendezvous Heritage Hotel Queenstown (Queenstown)
A hotel with a swimming pool, outdoor seating, and a mountain backdrop. - Rendezvous Heritage Hotel Queenstown (Queenstown)
A modern stone house with a stone facade, a sloped roof, and a view of mountains in the background. - Rendezvous Heritage Hotel Queenstown (Queenstown)
A dining area with round tables, chairs, and a view of the sea through large windows. - Rendezvous Heritage Hotel Queenstown (Queenstown)
A conference room with a long table, chairs, and a view of mountains and water. - Rendezvous Heritage Hotel Queenstown (Queenstown)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel in the city center

Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room With Lake View

A modern hotel room with a large bed, a desk, a TV, and a balcony with a view.

Deluxe Room With Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment

A hotel room with a flat-screen TV, a dining area with a table and chairs, and a painting on the wall.

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony.

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with three beds, a desk, and a chair.

Deluxe Family Room

8.6 out of 10
Excellent
(38 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Premier Room

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room with Alpine View

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a TV, and a balcony with a view of the hills.

Deluxe Room with Alpine View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Lake View

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Alpine View

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Family Suite

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Interconnecting Family Suite with Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Alpine View

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the outdoors.

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Lake View

A hotel room with a bed, a desk, a chair, a TV, and a view of the mountains.

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Studio Apartment

A hotel room with a bed, two bedside lamps, a round table with a plate of food, two armchairs, a vase with flowers, and a window with curtains.

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment with Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment with Lake View

A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a view of mountains.

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Studio Apartment with Lake View

A hotel room with a bed, two bedside lamps, a chair, a small table, and a view of mountains through a balcony.

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Queenstown, Rendezvous Heritage Hotel Queenstown is in the city center and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Underwater Observatory and Queenstown Mini Golf are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ecotours and mountain biking. Visit our Queenstown travel guide
Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • A lakeside town with boats docked, surrounded by forested mountains.
    Steamer Wharf
    18 min walk - 1.0 mile
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    4 min drive - 1.4 miles
  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    4 min drive - 1.9 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    4 min drive - 1.6 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min drive - 2.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    17 min drive

Restaurants

  • Heritage Queenstown
    1 min walk
  • Finz
    19 min walk
  • Public Kitchen and Bar
    19 min walk
  • My Thai Lounge
    20 min walk
  • Pog Mahones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Check-out is at 10:00 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rendezvous Heritage Hotel Queenstown Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 624 out of 1041 reviews
Rating 8 - Good. 283 out of 1041 reviews
Rating 6 - Okay. 76 out of 1041 reviews
Rating 4 - Poor. 32 out of 1041 reviews
Rating 2 - Terrible. 26 out of 1041 reviews

Reviews

Verified review

10/10 Excellent

SungEun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room was comfortable and breakfast was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Peter Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, close to town and overall a very aesthetically designed and maintained hotel. Would stay there again!
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service
Staff and breakfast were great. Drying room failed to dry snow gear out overnight - needs heating.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay - breakfast is excellent and room comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place makes you feel right at home. When a person is traveling, regardless of the purpose or duration of the travel, these people are away from their own lives, homes, comfort zones, friends, family, etc. Therefore, these travelers need and want a place to stay that is so wonderfully cozy and peaceful, so they can relax, destress, unwind, and feel right at home! (Even if they are thousands and thousands of miles away from home), and this place hit the nail on the head,
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeview room was spectacular, room size good , balcony and comfy bed
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Khan Kevin

Liked: Staff & service, amenities, property conditions & facilities
Our room was lovely and clean. I recommend staying on the lakeside as the views were incredible. The spa and sauna was a perfect way to end a busy day! would stay here again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and friendly. Nice clean rooms. Great views of the lake and mountains.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JIA LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff , comfortable and clean room 👍👍👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna was excellent! The breakfast buffet was so fresh with made to order omelets available. Everyone was very attentive and kind. Wonderful stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kristin

Liked: Staff & service, property conditions & facilities
Great location, walkable to the town centre. Staff were helpful and friendly. The hotel is worn. Some challenges with the hotel room - no fan in the bathroom, poor soundproofing, and very tiny tv given the size of the rooms. Quality of the room service food was average. Probably would not stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, big rooms
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Siutini

The view and location was the best thing about this hotel. Everything else was ok.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lyrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noted for being a quiet and pleasant location. It is centrally located, offering easy walking access to the vibrant restaurants in the town center of Queenstown.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, beautiful property
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great buffet breakfast. Lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chenthuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop has an amazing view. Liam was so good. He made sure our stay was memorable. Thanks Liam
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tabinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at the Rendezvous Heritage Hotel. The buffet breakfast was good with a nice variety of options each morning. The amenities were well provided and made our stay comfortable. We also appreciated the connecting rooms, which were very convenient for our family with two kids under 5. Overall, a comfortable and enjoyable experience with good service and facilities.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size. Quiet
Stayed 4 nights in May 2026
Verified review

8/10 Good

VIVEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property not walk to town but still only 20mins away .. great location the room had a beautiful view of the lake so can’t complain. Room was quite large also. Parking can be a bit tight as property is on a hill but otherwise the hotel is good and convenient and service is good bar is good and I would stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very good breakfast. Easy walk into the centre. Very comfortable bed
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit outdated but ours was clean and spacious with a nice forest view from the terrace. Convenient bus stop into town directly across from the hotel.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views jut outside our door.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love going to the Heritage. Great views and just far enough out of town to get away from the crowds but not that far to get back into town in 5 minutes. Staff were excellent and helpful. Rooms are very comfortable. Beds are comfortable too. However rooms could be cleaned earlier and before the late afternoon. There was one day our room was completely forgotten, despite us telling them we were leaving our room in the morning. I think there may have been a shortage of cleaners this time. They did do their best though. Not complaining. Restaurant and bar staff are excellent. We will definitely book there again.
Stayed 10 nights in Jun 2026