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Rendezvous Heritage Hotel Queenstown

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In-room safe, desk, blackout drapes, iron/ironing board - Rendezvous Heritage Hotel Queenstown (Queenstown)
Aerial view - Rendezvous Heritage Hotel Queenstown (Queenstown)
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas - Rendezvous Heritage Hotel Queenstown (Queenstown)
Rooftop terrace - Rendezvous Heritage Hotel Queenstown (Queenstown)
Property amenity - Rendezvous Heritage Hotel Queenstown (Queenstown)
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel in the city center

Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(40 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Family Room

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room with Alpine View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Queenstown, Rendezvous Heritage Hotel Queenstown is in the city center and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Underwater Observatory and Queenstown Mini Golf are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Queenstown travel guide
Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • Steamer Wharf
    Steamer Wharf
    18 min walk - 1.0 mile
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    20 min walk - 1.1 miles
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    2 min drive - 1.0 mile
  • Kiwi Park
    Kiwi Park
    2 min drive - 1.0 mile
  • Skyline Queenstown
    Skyline Queenstown
    2 min drive - 1.0 mile

Getting around

  • Queenstown Intl. Airport (ZQN)
    17 min drive

Restaurants

  • Heritage Queenstown
    1 min walk
  • Finz
    19 min walk
  • Smiths Craft Beer House
    3 min drive
  • My Thai Lounge
    20 min walk
  • Saigon Kingdom
    19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury hotel in the city center
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, tour/ticket assistance, and concierge services
  • A porter/bellhop, a banquet hall, and free newspapers
  • Guest reviews give top marks for the breakfast, pool, and convenient parking
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Check-out is at 10:00 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rendezvous Heritage Hotel Queenstown Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

Verified

10/10 Excellent

JIA LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff , comfortable and clean room 👍👍👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lyrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noted for being a quiet and pleasant location. It is centrally located, offering easy walking access to the vibrant restaurants in the town center of Queenstown.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, big rooms
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very good breakfast. Easy walk into the centre. Very comfortable bed
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit outdated but ours was clean and spacious with a nice forest view from the terrace. Convenient bus stop into town directly across from the hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, beautiful property
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views jut outside our door.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has beautiful views and is not a terrible walk to town. Just a steeper hike uphill when you walk back to the hotel from town. The bed was the best I have slept on while in New Zealand! Very comfortable.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Chandan

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing in terms of location and views, specially from the lake view room. However, the breakfast option was not good as it was a repeat menu everyday. Not enough vegetarian options as well.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Darin

Liked: Staff & service, amenities, property conditions & facilities
The beds had several deep body impressions, those mattresses really should be swapped out for newer ones as they no longer offer much support. The breakfast had many great options and the food was good. Overall the facility was in great condition
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Great location , ordered a lakeside view and that was stunning. Staff were friendly- decor is a little tired but a very comfortable place to stay . Make the pool a little warmer.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff, walking distance to town center and there was also a local bus. Great views, good breakfast, good restaurant on the premises
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms with great view. Conveniently located to waterfront.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities
Great place to stay and to relax. Lake view from the room in exceptional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the best alpine view but the views were amazing all over the property
Stayed 1 night in Mar 2026
Verified

8/10 Good

YING

Liked: Cleanliness, property conditions & facilities
Clean room,friendly staffs, good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services with reasonable prices, kids love the spa and pool.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the lake from the lakeside suites. Worth the extra. Good amenities. 15 minute walk along the lake to town. Parking is charged at $15 à day
Stayed 1 night in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities
Room was very clean, comfortable and a good size. Lovely balcony overlooking the forest which was quiet, felt private and peaceful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Like the pool facilities. Housekeeping polite and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kaissar

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities
Great view and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
The property has lots of charm and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David and Ranae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have the breakfast but ate in the dining room for dinner and the food and service were great.
Stayed 6 nights in Jan 2026