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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Hotel in Queenstown with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Lobby
Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV
In-room safe, desk, blackout drapes, iron/ironing board
Breakfast served, local cuisine
Apartment, 2 Bedrooms | View from room
Copthorne Hotel & Apartments Queenstown Lakeview offers a tranquil city center escape. Relax in the spa tub, work out at the gym, or browse the library. Enjoy local cuisine for breakfast at Hillarys Restaurant. Free in-room WiFi and attentive staff ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Queen Beds, Lake View

Superior Room, 2 Queen Beds, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(34 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)

Highlights

Patio
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

Highlights

Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5

About the neighborhood

Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 8 min walk - 0.5 miles
  • Queenstown Beach - 10 min walk - 0.6 miles
  • Queenstown Mall - 11 min walk - 0.6 miles
  • TSS Earnslaw Steamship - 15 min walk - 0.8 miles
  • Skyline Queenstown - 20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬11 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Elements Restaurant - ‬10 min walk
  • ‪Speight's Ale House - ‬11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services, and car rentals on site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), secured bicycle storage, and luggage storage
  • 1 meeting room, concierge services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, pets are not allowed at this property.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-out is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

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Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 385 out of 1010 reviews
Rating 8 - Good. 415 out of 1010 reviews
Rating 6 - Okay. 148 out of 1010 reviews
Rating 4 - Poor. 45 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four adults stayed in the 2 bedroom apartment for 1 night. What a great stay we had. The young lady that served our drinks and dinner was really friendly and we had breakfast there and who was there was the same young lady what a trooper she is, well done gerl. We will be back. Thank you for your hospitality.
Stayed 1 night in Oct 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service
The breakfast was simply awful and way overpriced. Only had it once and for the rest of the stay we drove into town. The other dining experience comprised pizzas or sandwiches. Really? Was expecting something more imaginative. Nice location and nice room. But the dining was a major let down.
Stayed 4 nights in Oct 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, just outside the towncentre
Stayed 4 nights in Jul 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is just a bit outdated, but everything else is a 5/5.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Daylan

Liked: Cleanliness, staff & service
Disliked: Amenities
Its pretty dates accommodation, like it wouldve been exactly in 1988, but spacious room and perfect for a travelling family. Would stay there again
Stayed 6 nights in May 2025

10/10 Excellent

Niharika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location on Frankton road. Rooms were spacious quiet and warm. Car parking is free.
Stayed 1 night in Jun 2025

8/10 Good

Feona

Liked: Cleanliness, staff & service
The proximity to the town centre was great, however the hotel is a little tired and could do with a spruce up. Is clean and tidy though.
Stayed 6 nights in Jul 2025

8/10 Good

Kesha

Liked: Cleanliness, property conditions & facilities
Lovely view, lovely staff, free parking available, and short walk into town. Shower pressure a bit low.
Stayed 4 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & room pleasant with lovely views. Close to the town centre but uphill walk back. Daily room clean was wonderful to come back to after a busy day. Breakfast was disappointing. Had to ask for things to be topped up even though it was early & it was barely warm. Only ate there once.
Stayed 6 nights in Jul 2025

10/10 Excellent

Chloe

Mum and I stayed there from the 3-12 of June just for a getaway. We were pleasantly surprised with the
Stayed 9 nights in Jun 2025

8/10 Good

Asif

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in May 2025

4/10 Poor

Priya

Disliked: Cleanliness, property conditions & facilities
Our stay was okay overall – the apartment covered the basics and was fine for a simple, no-frills visit. However, there were a few cleanliness issues that let it down. We noticed some marks on the towels and pillowcases, and there may have been fleas or something similar in the beds as we left with some itchy bites If you're just after somewhere to sleep and aren’t too fussed about the details, it does the job – but don’t expect anything beyond the essentials.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Queenstown, and nice patio overlooking the lake!
Stayed 2 nights in Jan 2025

8/10 Good

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very accommodating, we were able to check in around noon; stored our luggages on the check out day, even arranged a taxi for our 10 people group.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities
Very tired Hotel for the $$
Stayed 3 nights in Mar 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit outdated but large enough for two adults and two children. Well located, five minutes walk to Queenstown Garden and city centre. Free parking at a first in first served type of way but they have lots of parking spots available. Staff was very friendly and helpful The only downside was the noise of some very inconsiderate guests (not the hotel’s fault but I’m pointing it out as the walls are thin and if your room is next to some noise guests, expect no sleeping for your entire stay) Other than that, the hotel is quite nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in Queenstown

Clean, spacious hotel. Close to town, 15 minute walk. Parking , well equipped, pleasant Staff. Great view from our room. It is slightly dated but that part of it's charm.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony. Very nice rooms. Slight hike to town, however, it is all uphill upon return. Staff helpful snd friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities
Strongly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to city centre
Stayed 2 nights in Mar 2025

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