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Copthorne Hotel and Apartments Queenstown Lakeview

4.0 star property
Eco-certified retreat in Queenstown City Centre offers a peaceful base for downtown exploration with nature-inspired design and locally sourced breakfast options

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Photo gallery for Copthorne Hotel and Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room - Copthorne Hotel and Apartments Queenstown Lakeview (Queenstown)
Breakfast served - Copthorne Hotel and Apartments Queenstown Lakeview (Queenstown)
Exterior - Copthorne Hotel and Apartments Queenstown Lakeview (Queenstown)
Balcony - Copthorne Hotel and Apartments Queenstown Lakeview (Queenstown)
Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board - Copthorne Hotel and Apartments Queenstown Lakeview (Queenstown)
Copthorne Hotel & Apartments Queenstown Lakeview offers a tranquil city center escape. Relax in the spa tub, work out at the gym, or browse the library. Enjoy local cuisine for breakfast at Hillarys Restaurant. Free in-room WiFi and attentive staff ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.2 out of 10
Very good
(38 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(24 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • Free WiFi

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Copthorne Hotel and Apartments Queenstown Lakeview is near the airport and near the beach. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Beach. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with horse riding and skydiving. Visit our Queenstown travel guide
Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    8 min walk - 0.5 miles
  • Queenstown Beach
    Queenstown Beach
    10 min walk - 0.6 miles
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    13 min walk - 0.7 miles
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    15 min walk - 0.8 miles
  • Skyline Queenstown
    Skyline Queenstown
    20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    7 min drive

Restaurants

  • “Life’s a Grind” Coffee
    12 min walk
  • Cookie Time
    11 min walk
  • Novotel Queenstown Lakeside
    10 min walk
  • Botswana Butchery
    11 min walk
  • Odd Saint
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Copthorne Hotel and Apartments Queenstown Lakeview pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Copthorne Hotel and Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Apartments Queenstown Lakeview?

Check-out is at 10 AM.

Where is Copthorne Hotel and Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Copthorne Hotel and Apartments Queenstown Lakeview Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1007 reviews
Rating 8 - Good. 398 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Dinner at the restaurant was delicious and breakfast good also
Stayed 3 nights in May 2026
Verified

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Staff are very helpful
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms,very friendly staff and helped us to know more the surroundigs. Enjoyable stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Janish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff, clean property easy access to town.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with amazing views and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view!!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ramya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff and wonderful breakfast!! The very best part was the lake view from our room!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and the rooms were clean with comfortable beds. It was easy walking distance to the city center which made it a good location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm, clean rooms with comfortable beds and a great view. Good walking access to Queenstown Centre. The room had plenty of space and was equipped with a fridge. Our children loved the bath, which felt like a luxury. Only downside was our kids had to share a Queen bed - they would have preferred their own single bed each.
Stayed 1 night in Apr 2026
Verified

8/10 Good

LAKSHMI

Liked: Cleanliness, property conditions & facilities
Great views , amenities standard .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mohammed Ismail Manzur Ali

Liked: Cleanliness, staff & service, amenities
Great location and a nice room with good amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Amenities
Disliked: Property conditions & facilities
Staff were great really friendly, great views from room and plenty of space for 5 of us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms bed was very comfortable staff were helpful and accommodating.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Wonderful view and very friendly staff! Highly recommended, we’d stay here again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, amenities
The location is fantastic, staff were friendly. Bedding and towels were clean but afew stains
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Great views of the mountains and lake.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
2 bed apartment with 2 levels was spacious and clean with stunning views and lovely balcony. Staff were lovely and very helpful. Hotel is an older one - but kept well.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Nick

Liked: Staff & service, amenities
Great view of the lake, good to have balconies on both floors (living & bedrooms), good free parking, lots of room. Apartment was a bit dark & dingy, tired-looking, not overly clean & fresh, restaurant was terrible - poor food, no atmosphere.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Meryl

Liked: Cleanliness, staff & service, amenities
Conveniently close to town with complimentary parking was great. Room was very clean, spacious and promptly serviced. Nice view of the lake from the balcony. Male reception staff member gave up his parking space when car park was full on our late entry after dinner on Saturday night. Beds were comfortable. Overall the property could probably due with a bit of an upgrade but it did have all we needed for our 2 night stay.
Superior Room, 2 Queen beds, kitchenette, Lake view
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, amenities
Value for money, the view and proximity to town are the main benefits with this hotel. The hotel itself is old and tired, but not terrible. Beds were comfortable and room was clean.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Yalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was a nice experience, staffs were so polite Rooms size was great close to everywhere. Highly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice room!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Did not have breakfast but parking was on the same level as our room. Really safe and easy to use
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Fei san

Liked: Cleanliness, staff & service
Room clean. Friendly staff.
Stayed 2 nights in Dec 2025