Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with business center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Exterior
Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board
Daily buffet breakfast (NZD 35 per person)

Overview of Copthorne Hotel and Resort Queenstown Lakefront

8.2

Very Good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Free WiFi
  • Laundry
  • Restaurant
  • Bar

Explore the area

27 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationOdd Saint5 min walk
  • Popular LocationThe Bathhouse Tapas Bar & Restaurant5 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Room options

Superior Lakeview 2 Double

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Junior Suite

cleanliness

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior King

cleanliness

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior 2 Double

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Lakeview King

cleanliness

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Queenstown

Copthorne Hotel and Resort Queenstown Lakefront is located in Queenstown City Centre, a neighborhood in Queenstown, and is near the airport and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Skycity Queenstown Casino - 9 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk
  • Bob's Peak - 14 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • The World Bar - 6 min walk
  • McDonald's - 7 min walk
  • Kfc - 7 min walk
  • Starbucks - 7 min walk
  • Odd Saint - 5 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The onsite restaurant, Impressions Restaurant, features local cuisine. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, tour/ticket assistance, and bicycle parking
  • Concierge services, a porter/bellhop, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Hotel Lakefront Resort Queenstown
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Copthorne Resort Queenstown
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Copthorne Hotel Resort Lakefront
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Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 391 out of 1001 reviews" "
Rating 8 - Good. 402 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Li

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Liked: Staff & service
Good enough for the price - not far from the city centre but more attention needs to be paid to cleaning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was a perfect location for us. It is about a 5 minute walk from downtown Queenstown and the walk into the town is along a beautiful walking path that leads right to the lake. Upon checkin we were given a plethora of great information, how to park (we paid the extra $15 a night for garage access that you can come and go from as much as you like otherwise you can play the game of free street parking) and a bellman met us in the parking garage to show us to our room because the property is sprawling and quite large and can be hard to find your way at times. The room was big enough for us not to feel cramped for our 3 nights. We have a stunning view right outside on the ground level of mountains and the lake. One of our favorite spots to end the night was the restaurant/lounge up top that showed more beautiful views. The food was good, gave enough choices and the bar was easy. The staff was incredibly lovely and accommodating! Would certainly stay here again.

10/10 Excellent

Natarajan

Traveled with partner
Liked: Amenities
Excellent location as a tourist with spacious suite with lake views and walking distance to all attractions and 20 minutes to airport !!
Stayed 2 nights in Mar 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake
Stayed 3 nights in Mar 2024

10/10 Excellent

Kimberley

Stayed 1 night in Mar 2024

4/10 Poor

Ravinder

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room full of Mosquitos. Says lake front but far away from it. No water available. Shows cheapness of management style everywhere. Staff did their best to compensate but it’s not your money .worth
Stayed 3 nights in Feb 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
The property is old and could do with a refresh, but their lake view suites have great views.
Stayed 3 nights in Feb 2024

8/10 Good

Jessica

Stayed 2 nights in Feb 2024

8/10 Good

LK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked into a big room with the spectacular view of lake waikatipu. Convenient location, a quick 5-min walking distance to Queenstown centre for our morning coffee. Overall a lovely experience!