The Central Hotel Queenstown, A Naumi Chapter

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A hotel entrance with a stone wall, a sign reading "The Central by Nami Hotels," and a mountain backdrop. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
Property video
A modern building with a curved roof, surrounded by a landscaped garden with various plants and a view of a mountain range. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
A modern hotel room with a large window, a round mirror, a round table, a sofa, and a bed. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
A cozy lounge area with a stone fireplace, comfortable seating, and a display of framed artwork. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
Luxury
4.5 star property
9.4

Exceptional

Queenstown sanctuary with mountain views

Vibrant daily happy hour with complimentary wines and cheese boards in the stylish lounge. Rooms feature underfloor bathroom heating and unique local-inspired interiors. Central location provides easy access to Queenstown's lakefront restaurants, gondola views and trails.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Oasis Rooms

9.8 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Queenstown, The Central Hotel Queenstown, A Naumi Chapter is in the city center. Onsen Hot Pools and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Ben Lomond Track. Don't miss out on a visit to Queenstown Gardens. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
4 Sydney Street, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.1 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    3 min walk - 0.2 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    5 min walk - 0.3 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    13 min walk - 0.7 miles
  • Skycity Queenstown Casino
    7 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    8 min drive

Restaurants

  • Cookie Time
    5 min walk
  • Rata
    5 min walk
  • Botswana Butchery
    5 min walk
  • Odd Saint
    5 min walk
  • Novotel Queenstown Lakeside
    4 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Central Hotel Queenstown, A Naumi Chapter pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per day. Limited spots are available.

What time is check-in at The Central Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Central Hotel Queenstown, A Naumi Chapter?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Central Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is within a 5-minute walk of Queenstown Gardens and Lake Wakatipu. Ben Lomond Track and Onsen Hot Pools are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Central Hotel Queenstown, A Naumi Chapter Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 344 out of 492 reviews
Rating 8 - Good. 112 out of 492 reviews
Rating 6 - Okay. 26 out of 492 reviews
Rating 4 - Poor. 9 out of 492 reviews
Rating 2 - Terrible. 1 out of 492 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. MANY amenities that make the stay special.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour drinks and nibbles Breakfast included was lovely All staff lovely Many amenities that were very useful during our stay Most of all quiet for sleeping
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel a short walk from downtown Queenstown. We booked the junior suite, which was plenty of space. Loved thr green asthetic in the room. The free included breakfast was a nice bonus. Staff was very friendly.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, really nice hotel. Would definitely stay there again. Friendly and helpful staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The evening wine and cheese was delightful by the fire!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay. Staff welcoming and friendly. Room clean, warm and filled with local complimentary snacks and beverages. Great location, 5min walk to restaurants and cafes with alternate walking route through botanical gardens. Safe and quiet street. Under floor heating in bathroom made it very comfortable in cool weather. Continental beakfast provided a great range of locally sourced products and happy hour was as great way to meet others and taste local wines from the region. I'd highly recommend a stay and happily return.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, happy hour selection worth staying in for. Underfloor heating in bathroom a win too.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We are very pleased with the service (from checking in till checking out) and with the room and breakfast. Lovely hotel with lovely people and beautiful breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and area, the rooms were large and cozy and late check in was a breeze! We would definitely stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All of the above. We enjoyed a great stay at a quiet yet central location, clean and fun place, nice food, recommended for anybody visiting Queenstown.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic team, all super friendly- the hotel is in a great location and offers some really nice additional treats!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, 5 minutes walk through the park to the beach
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful, really appreciated the included breakfast and happy hour and the laundry facilities were great to use at the end of our trip!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very comfortable with great staff.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing relaxing stay, complimentary happy hour every day was a super way to meet other guests
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy walk into town. The continental breakfast was all we needed to start the day
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and facilities
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Friendly staff. Great location! We will always try to stay here when in Queenstown!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel right near centre of town , short walk to gardens, waterfront& dining. Rooms are spacious and cleaned daily. Great amenities provided such as in room snacks, happy hour with wine and nibbles, continental breakfast. Highly recommend
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get down to the main part of town. Staff was friendly and helpful. Room was nice and clean and quiet. Free laundry service inside the hotel. Happy hour drinks and snacks plus breakfast if you wanted to eat there.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous boutique hotel

Fabulous boutique hotel, lovely big room with excellent bed comfort, free goodies and great happy hour each evening. We will definitely stay again.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here, only wish we had booked for longer! Staff were fantastic, nothing was too much trouble. The inclusive happy hour in the common lounge was a nice touch and a great way to mingle.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location. Beautiful interiors. Comfy bed and deep bath tub.
Stayed 1 night in Oct 2024