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The Central Hotel Queenstown, A Naumi Chapter

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A stone wall with a sign that reads "The Central by Nawi Hotels." - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
Property video
A room with a teal wall, a round mirror, a framed artwork, a round table with a vase, and a yellow sofa with patterned cushions. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
A modern hotel room with a large window, a round mirror, a round table, a sofa, and a bed. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
A modern building with a curved roof, surrounded by a landscaped garden with various plants and a view of a mountain range. - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
Luxury
4.5 star property
9.2

Wonderful

Queenstown sanctuary with mountain views

Vibrant daily happy hour with complimentary wines and cheese boards in the stylish lounge. Rooms feature underfloor bathroom heating and unique local-inspired interiors. Central location provides easy access to Queenstown's lakefront restaurants, gondola views and trails.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

A bedroom with a bed, a chair, a nightstand, and two framed pictures on the wall.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

A hotel room with a large abstract painting on the wall, a round bedside table with a lamp, and a bed with patterned pillows.

Oasis Rooms

9.8 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A room with a bed, a chair, a small table, a floor lamp, and a radiator.

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Room

A modern hotel room with a large bed, a unique abstract mural on the wall, and two bedside lamps.

Oasis Room

  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

A hotel room with a large bed, a painting on the wall, and a view of the outside.

Oasis Rooms

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Queenstown, The Central Hotel Queenstown, A Naumi Chapter is in the city center. Onsen Hot Pools and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Ben Lomond Track. Don't miss out on a visit to Queenstown Gardens. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
4 Sydney Street, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.1 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    3 min walk - 0.2 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    5 min walk - 0.3 miles
  • A green parrot perched on a human hand.
    Kiwi Park
    11 min walk - 0.6 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    8 min drive

Restaurants

  • Cookie Time
    5 min walk
  • Holiday Inn Express & Suites Queenstown by IHG
    2 min walk
  • Rata
    5 min walk
  • Botswana Butchery
    5 min walk
  • Odd Saint
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open daily from 8:00 AM - 6:00 PM

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Central Hotel Queenstown, A Naumi Chapter pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per day. Limited spots are available.

What time is check-in at The Central Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Central Hotel Queenstown, A Naumi Chapter?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Central Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is within a 5-minute walk of Queenstown Gardens and Lake Wakatipu. Ben Lomond Track and Onsen Hot Pools are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Central Hotel Queenstown, A Naumi Chapter Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 339 out of 487 reviews
Rating 8 - Good. 112 out of 487 reviews
Rating 6 - Okay. 26 out of 487 reviews
Rating 4 - Poor. 9 out of 487 reviews
Rating 2 - Terrible. 1 out of 487 reviews

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, really nice hotel. Would definitely stay there again. Friendly and helpful staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
We are very pleased with the service (from checking in till checking out) and with the room and breakfast. Lovely hotel with lovely people and beautiful breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and area, the rooms were large and cozy and late check in was a breeze! We would definitely stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ayla

Liked: Cleanliness, amenities, property conditions & facilities
All of the above. We enjoyed a great stay at a quiet yet central location, clean and fun place, nice food, recommended for anybody visiting Queenstown.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, 5 minutes walk through the park to the beach
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic team, all super friendly- the hotel is in a great location and offers some really nice additional treats!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very comfortable with great staff.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful, really appreciated the included breakfast and happy hour and the laundry facilities were great to use at the end of our trip!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing relaxing stay, complimentary happy hour every day was a super way to meet other guests
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy walk into town. The continental breakfast was all we needed to start the day
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel right near centre of town , short walk to gardens, waterfront& dining. Rooms are spacious and cleaned daily. Great amenities provided such as in room snacks, happy hour with wine and nibbles, continental breakfast. Highly recommend
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Wendy

Friendly staff. Great location! We will always try to stay here when in Queenstown!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and facilities
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get down to the main part of town. Staff was friendly and helpful. Room was nice and clean and quiet. Free laundry service inside the hotel. Happy hour drinks and snacks plus breakfast if you wanted to eat there.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous boutique hotel

Fabulous boutique hotel, lovely big room with excellent bed comfort, free goodies and great happy hour each evening. We will definitely stay again.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here, only wish we had booked for longer! Staff were fantastic, nothing was too much trouble. The inclusive happy hour in the common lounge was a nice touch and a great way to mingle.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great little find, very close to the centre of Queenstown & its beach. The staff were very helpful, we had a large room, with a comfy bed & powerful shower and a big bath. It was great that a continental breakfast was included, with good food options, nespresso coffee machine and choices of milk.. There were complimentary drinks and crisps in the room and you were able to help yourself to more from the fridges in the lounge room. The hotel also has a complimentary happy hour with drinks & cheeses etc which we didn’t go to as I thought it was a joke!! So don’t make my mistake!! Very pleased we chose this lovely small hotel. (The only suggestion we’d make is that the hotel could do with a bit of redecoration as we found our room colour a bit dark)..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique stay with happy hour.!

What a fabulous hidden gem. The staff were so very friendly, thankyou for the breakfast boxes ahead of our early departure. The rooms were very comfortable, and we loved the daily happy hour and lolly buffet!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location. Beautiful interiors. Comfy bed and deep bath tub.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean and peaceful place. Excellent service and extremely helpful staff.
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
Friendly helpful staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an easy walk to downtown Queenstown. It was clean, quiet and well maintained. The staff were very nice, very helpful and made sure we were well taken care of. They also had a daily happy hour that we enjoyed. We will stay there again!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique design in bedroom and a great friendly happy hour
Stayed 1 night in Feb 2025