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The Central Hotel Queenstown, A Naumi Chapter

4.5 star property
Travelers find a peaceful escape near Queenstown Gardens at this tranquil hotel, where lush gardens and steam rooms create a rejuvenating atmosphere

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Photo gallery for The Central Hotel Queenstown, A Naumi Chapter

Exterior detail - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
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Lounge - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
The Canopy Retreat Suite | Free minibar, desk, soundproofing, iron/ironing board - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
Front of property - The Central Hotel Queenstown, A Naumi Chapter (Queenstown)
The Central Private Hotel by Naumi Hotels offers a quiet retreat in downtown Queenstown. Enjoy the lobby fireplace, garden, steam room, and nearby Ben Lomond Walkway. Complimentary coffee, tea, luggage storage, and multilingual staff are available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
LED TV
Separate bedroom
Hair dryer
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | Free minibar, desk, soundproofing, iron/ironing board

Oasis Rooms

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
LED TV
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Oasis Room

Free minibar, desk, soundproofing, iron/ironing board

Oasis Room

  • Sleeps 2

About the neighborhood

Located in Queenstown, The Central Hotel Queenstown, A Naumi Chapter is in the city center. Onsen Hot Pools and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Ben Lomond Track. Don't miss out on a visit to Queenstown Gardens. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
4 Sydney Street, Queenstown, 9300

What's nearby

  • Queenstown Gardens which includes a bridge and a pond
    Queenstown Gardens
    2 min walk - 0.1 miles
  • Queenstown Beach showing a pebble beach, kayaking or canoeing and bird life
    Queenstown Beach
    3 min walk - 0.2 miles
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    5 min walk - 0.3 miles
  • TSS Earnslaw Steamship which includes a bay or harbor, picnicing and a sandy beach
    TSS Earnslaw Steamship
    8 min walk - 0.5 miles
  • Skyline Gondola which includes a coastal town and a bay or harbor
    Skyline Queenstown
    13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    8 min drive

Restaurants

  • Cookie Time
    5 min walk
  • Speight's Ale House
    5 min walk
  • Odd Saint
    5 min walk
  • Novotel Queenstown Lakeside
    4 min walk
  • Starbucks
    5 min walk

About this property

The Central Hotel Queenstown, A Naumi Chapter

Luxury boutique lodge near Queenstown Gardens
Located close to Ben Lomond Track, The Central Hotel Queenstown, A Naumi Chapter provides free continental breakfast, a terrace, and a garden. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-out, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby
  • Multilingual staff, luggage storage, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Central Hotel Queenstown, A Naumi Chapter offer comforts such as air conditioning and free stocked minibars, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch LED TVs with Netflix, streaming services, and cable channels
  • Recycling, mini fridges, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 20 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Central Ridge
Central Ridge Boutique
Central Ridge Boutique Hotel
Central Ridge Boutique Hotel Queenstown
Central Ridge Boutique Queenstown
Central Ridge Hotel
Ridge Central Hotel
Hotel Central Ridge Boutique
The Central
Central Ridge Boutique Hotel
The Central Private Hotel by Naumi Hotels Lodge
The Central Private Hotel by Naumi Hotels Queenstown
The Central Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is The Central Hotel Queenstown, A Naumi Chapter pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Central Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Central Hotel Queenstown, A Naumi Chapter?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Central Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is within a 5-minute walk of Queenstown Gardens and Lake Wakatipu. Ben Lomond Track and Onsen Hot Pools are also within 6 mi (10 km).

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Reviews

The Central Hotel Queenstown, A Naumi Chapter Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 320 out of 460 reviews
Rating 8 - Good. 106 out of 460 reviews
Rating 6 - Okay. 24 out of 460 reviews
Rating 4 - Poor. 9 out of 460 reviews
Rating 2 - Terrible. 1 out of 460 reviews

Reviews

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and area, the rooms were large and cozy and late check in was a breeze! We would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel right near centre of town , short walk to gardens, waterfront& dining. Rooms are spacious and cleaned daily. Great amenities provided such as in room snacks, happy hour with wine and nibbles, continental breakfast. Highly recommend
Stayed 7 nights in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get down to the main part of town. Staff was friendly and helpful. Room was nice and clean and quiet. Free laundry service inside the hotel. Happy hour drinks and snacks plus breakfast if you wanted to eat there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, 5 minutes walk through the park to the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very peaceful. Love the decor and staff were lovely. You really get a luxurious experience with a sauna, candy bar, complimentary sodas and breakfast. Only small downside was the extremely limited parking. I was lucky to get a park within a 5 min walk away but I could imagine that may be difficult during busy periods.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very comfortable with great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here, only wish we had booked for longer! Staff were fantastic, nothing was too much trouble. The inclusive happy hour in the common lounge was a nice touch and a great way to mingle.
Stayed 1 night in Jul 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing relaxing stay, complimentary happy hour every day was a super way to meet other guests
Stayed 5 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic team, all super friendly- the hotel is in a great location and offers some really nice additional treats!
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy walk into town. The continental breakfast was all we needed to start the day
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Friendly staff. Great location! We will always try to stay here when in Queenstown!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is SUCH a cool hotel. I would happily stay there again. The rooms are large. The staff is super nice - one person even stood in a parking spot for my husband across the street (there's free parking on the street) so that we didn't have to pay for parking. We did also receive a bottle of wine on checking in. I believe this was an Expedia benefit, but it was a lovely detail all the same. I cannot stress enough how cool these rooms are - every detail down to the cups is thought through and fits the unique style of the hotel. We will be back!
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique stay with happy hour.!

What a fabulous hidden gem. The staff were so very friendly, thankyou for the breakfast boxes ahead of our early departure. The rooms were very comfortable, and we loved the daily happy hour and lolly buffet!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful, really appreciated the included breakfast and happy hour and the laundry facilities were great to use at the end of our trip!
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an easy walk to downtown Queenstown. It was clean, quiet and well maintained. The staff were very nice, very helpful and made sure we were well taken care of. They also had a daily happy hour that we enjoyed. We will stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place filled with character. Had room with balcony overlooking mountain. A quick walk to anything you need. Lovely happy hour and breakfast options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous boutique hotel

Fabulous boutique hotel, lovely big room with excellent bed comfort, free goodies and great happy hour each evening. We will definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Lovely, central hotel. Huge room with complimentary treats and a pre dinner cocktail hour in the bar area which offered complimentary beer and wine with snacks. Really enjoyed sitting out in the sunshine. Staff were very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique design in bedroom and a great friendly happy hour
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stunning interior of the hotel. The room was spacious and well decorated. The staff were extremely friendly and helpful. The lounge, happy hour, and breakfast are all delightful! You can walk to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean and peaceful place. Excellent service and extremely helpful staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location. Beautiful interiors. Comfy bed and deep bath tub.
Stayed 1 night in Oct 2024