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Hotel Universel

3.0 star property
Travelers can enjoy relaxing days with Italian cuisine at Boston Pizza Restaurant and lively nights dancing under the stars at this versatile hotel

Choose dates to view prices

Photo gallery for Hotel Universel

Indoor pool - Hotel Universel (Québec City)
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels - Hotel Universel (Québec City)
A modern lounge area with a grey sectional sofa, a round coffee table, and a fireplace. - Hotel Universel (Québec City)
A modern lobby with a staircase, a chandelier, and seating areas. - Hotel Universel (Québec City)
A restaurant interior with a bar area, wooden tables and chairs, and a modern design. - Hotel Universel (Québec City)
Located near Laval University, Hotel Universel offers relaxation and entertainment. Rejuvenate in the sauna or steam room, savor Italian dishes, or enjoy the nightclub. The hotel features free in-room WiFi, garden spaces for walks, and attentive staff ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(118 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio (Unilofts Building)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(42 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a wardrobe.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(339 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, WiFi (free)

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, WiFi (free)

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Sainte-Foy-Sillery-Cap-Rouge, a neighborhood in Québec City, Hotel Universel is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Grande Allée. Looking to enjoy an event or a game while in town? See what's going on at PEPS. Visit our Québec City travel guide
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • A modern building with a large mural of a dinosaur and a person riding a bicycle.
    Laval University
    2 min walk - 0.1 miles
  • A modern building with glass facades and a cyclist on the road.
    Place Sainte-Foy
    3 min drive - 1.2 miles
  • Cegep de Sainte-Foy
    7 min walk - 0.4 miles
  • PEPS
    12 min walk - 0.6 miles
  • Laurier Quebec
    4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station
    14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    13 min drive

Restaurants

  • Sushi X Pyramide
    5 min walk
  • McDonald's
    12 min walk
  • Starbucks
    5 min walk
  • SHAKER Cuisine & Mixologie Ste-Foy
    5 min walk
  • Subway
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Universel Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 849 out of 2803 reviews
Rating 8 - Good. 813 out of 2803 reviews
Rating 6 - Okay. 615 out of 2803 reviews
Rating 4 - Poor. 322 out of 2803 reviews
Rating 2 - Terrible. 204 out of 2803 reviews

Reviews

Verified review

10/10 Excellent

Gustavo A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, plenty of parking
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were amazing. Mini cold plunge as well :) Staff were super friendly and helpful. Would definitely stay here again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Aritra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Patel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful. Only one things need to add that is breakfast in the morning.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun hotel. Great pool, cold plunge, hot tub and pool. Easy commute to Old Quebec.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Jorge

Liked: Staff & service, amenities
Family friendly, lots of kids running around having fun.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service
The room was clean and the staff was helpful at check-in
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Decent hotel room with the basic amenities. Beds were on the harder side. Friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this motel. The room was clean, comfortable, and well maintained. The staff were friendly and welcoming, and the check-in process was quick and easy. I especially liked the free self-parking right next to the room, which made loading and unloading my luggage very convenient. I would definitely stay here again and recommend this motel to others.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

mehakdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel, had a comfortable stay. Would recommend to keep dental kits in the bathroom.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities
The hotel was adequate for the one night we stayed and pool & nordic spa were a great way to relax. A few areas to improve: mattresses were very hard, AC was loud and turned on and off all night, the pool area rocks look to be covered in green algae and could use a refresh.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Christiane

Liked: Staff & service
Disliked: Amenities
Bare minimum. Room was large, sheets were clean, but furniture was shabby. Could get towels at will at the reception.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

janice

Liked: Staff & service
Overall my stay is pleasant. The location is convenient and there’s a parking space.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in! No problems! Clean hotel, good services
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jaykumar

Liked: Cleanliness, property conditions & facilities
Overall it was good experience. Could have been better
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Kathleen

Liked: Staff & service
Pool area nice. Bed not comfortable
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Sunil

Liked: Cleanliness, staff & service, amenities
The staff is very nice and professional. But the property lacks cleanliness.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ge

Liked: Cleanliness, staff & service, property conditions & facilities
very amazing room. Nice clean. Only the bed is not very comfortable,all others are good.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Ruby Anne

Liked: Cleanliness, staff & service, amenities
Our stay was fine. The staff were pleasant and accomodating. The area was quiet. The only thing is the washroom was a little small and the bed linens and washroom curtain has to be upgraded. Overall, it was a pleasant stay for me and my family.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and the room was ready so they checked us in. Room was spacious and clean. Pool and sauna area are clean. Lots of place to sit and lots of towels . Hallway carpet needs a good cleaning, but having said that they are renovating some rooms. Lots of room to part and the restaurant is convenient.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

sheetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should clearly mention that the UniLoft is a separate building. Accessing the pool and the breakfast from the separate building is not convenient. We did not access the pool and free breakfast for the same reason. Staff were very helpful and room was very clean.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Glezaa melgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
1 st floor is essentially a basement. Bedroom door did not close properly had to slam or hip check it closed. 1st floor smells musty and smelled of cologne. Staff were helpful, pool area was neat and clean. Boston pizza was fine. Area around hotel attached to same building had abandoned units making it look not so nice.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and cozy. There was a lot of noise coming from guests lounging in the pool area.
Stayed 2 nights in Jun 2026