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Hotel Universel

3.0 star property
Travelers can enjoy relaxing days with Italian cuisine at Boston Pizza Restaurant and lively nights dancing under the stars at this versatile hotel

Choose dates to view prices

Photo gallery for Hotel Universel

Indoor pool - Hotel Universel (Québec City)
Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi - Hotel Universel (Québec City)
Bar (on property) - Hotel Universel (Québec City)
Reception - Hotel Universel (Québec City)
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels - Hotel Universel (Québec City)
Located near Laval University, Hotel Universel offers relaxation and entertainment. Rejuvenate in the sauna or steam room, savor Italian dishes, or enjoy the nightclub. The hotel features free in-room WiFi, garden spaces for walks, and attentive staff ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(106 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.8 out of 10
Good
(39 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(311 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 2
  • Free WiFi

Deluxe Two Queen Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Sainte-Foy-Sillery-Cap-Rouge, a neighborhood in Québec City, Hotel Universel is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Grande Allée. Looking to enjoy an event or a game while in town? See what's going on at PEPS. Visit our Québec City travel guide
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Quebec_LavalUniversity_502438_03_
    Laval University
    2 min walk - 0.1 miles
  • Quebec_PlaceSainteFoy_553248622007192962_03_
    Place Sainte-Foy
    3 min drive - 1.2 miles
  • Cegep de Sainte-Foy
    7 min walk - 0.4 miles
  • PEPS
    12 min walk - 0.6 miles
  • Laurier Quebec
    4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station
    14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    13 min drive

Restaurants

  • Sushi X Pyramide
    5 min walk
  • McDonald's
    12 min walk
  • Starbucks
    5 min walk
  • SHAKER Cuisine & Mixologie Ste-Foy
    5 min walk
  • Café La Maison Smith Ste-Foy
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Universel Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 804 out of 2653 reviews
Rating 8 - Good. 761 out of 2653 reviews
Rating 6 - Okay. 583 out of 2653 reviews
Rating 4 - Poor. 310 out of 2653 reviews
Rating 2 - Terrible. 195 out of 2653 reviews

Reviews

Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service
The room was clean and the staff was helpful at check-in
Stayed 1 night in Jun 2026
Verified

6/10 Okay

janice

Liked: Staff & service
Overall my stay is pleasant. The location is convenient and there’s a parking space.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service
Great location, friendly staff, rooms are outdated, but comfy pillows and bed! Would stay again!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ruby Anne

Liked: Cleanliness, staff & service, amenities
Our stay was fine. The staff were pleasant and accomodating. The area was quiet. The only thing is the washroom was a little small and the bed linens and washroom curtain has to be upgraded. Overall, it was a pleasant stay for me and my family.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Glezaa melgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and cozy. There was a lot of noise coming from guests lounging in the pool area.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Naisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Swimming pool was good and clean but hot tub was not working.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool/spa area of this hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Davide

Liked: Cleanliness, amenities
Good bang for your buck. Bed a bit crocked in the middle, but overall comfy. Swimming pool overfilled with kids at all times having a ton of fun!
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Disliked: Amenities
Located right by Université Laval, this hotel is easily accessible and close to good food options. The rooms need a bit of upkeep (plumbing, curtains, tv) but it is very clean.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Quenton

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Rooms was clean and basic. Cleaners had left a room unlocked after cleaning for another guest i know. Another one a hair dryer had been found in bathtub. Carpets in hallways very dirty. Hottubs were not working. Hard to find parking after 7pm on Fri,sat,sun. Will not go back to this hotel. Price was not worth it.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Haritha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, jacuzzi was relaxing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was bright and clean, the staff was reasonably friendly and the room was mediocre at best. The thing that kinda threw me off was that the hallway leading from the lobby to the room was absolutely disgusting. It was dark, dingy, smelled bad, and had stains all over the carpet and walls. The room itself seemed clean enough, but it was difficult to feel clean after walking down that hallway. Had I not been travelling with my parents, I probably could have overlooked it, but after walking that hallway my parents were so put off that I felt uncomfortable knowing that they were justifiably uncomfortable.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Bernard

Clean hotek
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Savannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for families with children. All together the hotel was very run down, not soundproof at all, we could hear kids running and screaming in the hallways the entire trip which was not relaxing at all. Our first room had multiple things broken, and or not properly cleaned. It's fine if you want to just swim in the pool all weekend or use the hottub, but even the hot tub wasn't working properly it felt more like a hot bath with no jets. Shower was broken, wifi didn't reach certain rooms in the hotel. Maintance guy was awful and not clean. However the front staff were very kind and did their best to help out.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Lyn

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
All are great but there are some travellers at night that is noisy like they are shouting.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Guanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good！
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Mukase

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Ève

Liked: Cleanliness
Disliked: Staff & service, amenities
Hot tub and Sona not available …
Stayed 1 night in Jun 2026
Verified

8/10 Good

Martine

Clean room and staff pleasant
Stayed 2 nights in Feb 2026