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Hotel Royal William, Ascend Hotel Collection

3.5 star property
Art Deco hotel with a health club and a 24-hour front desk

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Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2020
Premium bedding
Ceiling fan
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dishwasher
HDTV
Renovated in 2020
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec City Convention Center - 11 min walk - 0.6 miles
  • Quebec City Town Hall - 20 min walk - 1.1 miles
  • Quebec Cruise Terminal - 3 min drive - 1.3 miles
  • Quartier Petit Champlain - 3 min drive - 1.3 miles
  • Château Frontenac - 6 min drive - 1.7 miles

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Hotel remodeled in 2020 and located near Quebec City Town Hall
Located close to Château Frontenac, Hotel Royal William, Ascend Hotel Collection provides a library, dry cleaning/laundry services, and a bar. Adventurous travelers may like the archery at this hotel. Be sure to enjoy a meal at MILA Ristorante, the on-site restaurant. In addition to a health club and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and coworking spaces
  • Concierge services, luggage storage, and an elevator
  • Tour/ticket assistance, multilingual staff, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Royal William, Ascend Hotel Collection offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2026-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is Hotel Royal William, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Royal William, Ascend Hotel Collection?

Self parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, Ascend Hotel Collection?

Check-out is at 11:00 AM.

Where is Hotel Royal William, Ascend Hotel Collection located?

Located in Centre-Ville, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 14 minutes by foot.

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Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 992 reviews
Rating 8 - Good. 338 out of 992 reviews
Rating 6 - Okay. 95 out of 992 reviews
Rating 4 - Poor. 17 out of 992 reviews
Rating 2 - Terrible. 12 out of 992 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

fred

Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated
Stayed 1 night in Mar 2025

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Davol

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the building was great out side which the hotel cant control. crossing the street to another building to go to parking, every time you want to drive somewhere made me cut down on the activities. also was watching cops chase a guy from the building behind the hotel.make you rethink night adventures. but all this is no fault of the hotel...that's city life! I would use this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but we heard noise from the guests in the nearby rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated spaces, pleasant staff, the restaurant on site was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Lucy

Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds and very clean!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 3 nights in Nov 2023

10/10 Excellent

chakib

Liked: Cleanliness, staff & service, property conditions & facilities
Gratuit hotel gratuit location créant and gratuit staff.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. We found the location to be dirty, noisy and unsafe. Uber drivers consistently had a difficult time locating this property which made getting around very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, room comfort
Situated close enough to the old city and with a great new cafe around the corner this hotel’s location is ideal. Staff were friendly and helpful. And the rooms were spacious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, room was perfect. Super comfy bed. Renos going down in the lobby but it didn’t bother me. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were super comfortable. Staff were approachable and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and super accomodating with our asks and inquiries. Great location close to pubs and coffee shops. 20 min walk or quick drive to old Quebec!
Stayed 3 nights in Jun 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Super
Stayed 1 night in Sep 2024

6/10 Okay

Myke'la

Liked: Staff & service, amenities
We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable
Stayed 4 nights in Dec 2024