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Hotel Royal William, an Ascend Collection Hotel

Property class: 3.5

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Dining - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Point of interest - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Point of interest - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, laptop workspace - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Hotel Royal William, Ascend Hotel Collection in downtown Quebec City blends work and leisure. Use coworking spaces by day, explore Château Frontenac nearby. Multilingual staff assists with luggage storage. Enjoy unique amenities like the on-site archery range.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Saint-Roch, a neighborhood in Québec City, Hotel Royal William, an Ascend Collection Hotel is in the entertainment district and near a boardwalk/promenade. Quebec City Town Hall and Château Frontenac are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Visit our Québec City travel guide
Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec_QuebecCityConventionCenter_6155148_01_
    Quebec City Convention Center
    10 min walk - 0.6 miles
  • Parliament Building
    Parliament Building
    13 min walk - 0.7 miles
  • Sherbrooke Townhall, Quebec, Canada
    Quebec City Town Hall
    18 min walk - 1.0 mile
  • Quebec_PlainsofAbraham_553248622007182399_04_
    Plains of Abraham
    20 min walk - 1.1 miles
  • Château Frontenac
    Château Frontenac
    3 min drive - 1.2 miles

Getting around

  • Quebec Palace Station
    15 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    18 min drive

Restaurants

  • Noctem Artisans Brasseurs
    2 min walk
  • Chez Gaston
    3 min walk
  • Le Bureau de Poste
    2 min walk
  • Restaurant Saigon Bangkok
    3 min walk
  • La Galette Libanaise
    4 min walk

About this property

Hotel Royal William, an Ascend Collection Hotel

Hotel near Quebec City Town Hall
Located close to Château Frontenac, Hotel Royal William, an Ascend Collection Hotel provides a library, dry cleaning/laundry services, and a bar. Adventurous travelers may like the archery at this hotel. Be sure to enjoy a meal at MILA Ristorante, the on-site restaurant. In addition to a health club and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and coworking spaces
  • Concierge services, luggage storage, and an elevator
  • Tour/ticket assistance, multilingual staff, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Royal William, an Ascend Collection Hotel offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 for adults and CAD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 19 for adults and CAD 19 for children
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2027-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is Hotel Royal William, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, an Ascend Collection Hotel?

Check-in start time: 4 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Hotel Royal William, an Ascend Collection Hotel located?

Located in Saint-Roch, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal William, an Ascend Collection Hotel Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and very friendly staff. The location was convenient and the service was excellent. I would happily stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem ! Our room was beautiful and had many small touch making it so inviting. It is clean, quiet and the bed is very comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Renato

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Hotel and Restaurant) and a great room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet and close to lots of restaurants. Easy Uber to the old town area.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean room, overall quiet nice area and easy access to public transit.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a very comfortable room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly. Most of the things are at walkable distance (15 -30 min) making the location convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
A great spot for our first days in Quebec! Great and helpful people and a beautiful, comfortable room. Also liked the bar / restaurant.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great location and facilities
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

kevin

Liked: Amenities
Extremely friendly and courteous staff room was very nice and the restaurant was exceptional
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Esperance

Liked: Amenities
Very well manager hotel: clean, restaurant and bar. Also the room are spacious and confortable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and great location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Clean and with tons of little perks ( robes , bubble bath, etc)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, amazing room, great service and inconvenient location.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Quebec

Nice hotel with very friendly and helpful staff. The location was a little sketchy but unlike the states no one approached us in a negative way. Definitely glad we had our car to see the wonderful places that Quebec city has to offer.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the rooms were very nice. Close enough to Old Quebec to walk, and to the via rail station. An assortment of shops on Blvd Charest. No complaints. I would definitely stay there again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast, air conditioning great buffet breakfast was good. One thing though matress was too soft.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

fred

Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated spaces, pleasant staff, the restaurant on site was excellent.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds and very clean!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

George

Rooms comfortable. Staff friendly. Location not so good.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the rooms are really good, but the staff was particularly nice and helpful
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Raschel

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is clean and the rooms are awesome And Clean.
Verified

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024