See all properties

Hôtel Plaza Québec par JARO

4.0 star property
Travelers lounge by the indoor pool with sun loungers or relax with coffee, finding a peaceful retreat near Laval University Hospital and Place de la Cite

Choose dates to view prices

Photo gallery for Hôtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers - Hôtel Plaza Québec par JARO (Québec City)
Staircase - Hôtel Plaza Québec par JARO (Québec City)
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board - Hôtel Plaza Québec par JARO (Québec City)
Free toiletries, hair dryer, towels - Hôtel Plaza Québec par JARO (Québec City)
Front of property - Hôtel Plaza Québec par JARO (Québec City)
Hôtel Plaza Québec offers a tranquil escape with an indoor pool. Guests savor international dishes at Ginger Pub-Grill-Lounge or book spa treatments. Families enjoy the garden playground, and everyone benefits from WiFi and multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(206 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(103 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(143 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace-Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace-Disability Access

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Sainte-Foy-Sillery-Cap-Rouge, a neighborhood in Québec City, Hôtel Plaza Québec par JARO is in a shopping district and near the airport. Laurier Quebec and Place de la Cite are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec. Looking to enjoy an event or a game while in town? See what's going on at PEPS. Visit our Québec City travel guide
Map
3031 boulevard Laurier, Québec City, QC, G1V 2M2

What's nearby

  • Quebec_PlaceSainteFoy_553248622007192962_03_
    Place Sainte-Foy
    15 min walk - 0.8 miles
  • Quebec_LavalUniversity_502438_03_
    Laval University
    3 min drive - 1.2 miles
  • Aquarium of Quebec
    Aquarium of Quebec
    3 min drive - 1.4 miles
  • Laurier Quebec
    10 min walk - 0.6 miles
  • Place de la Cite
    13 min walk - 0.7 miles

Getting around

  • Quebec Sainte-Foy Station
    5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    11 min drive

Restaurants

  • McDonald's
    7 min walk
  • Cosmos Café
    8 min walk
  • Grillades Torino
    11 min walk
  • McDonald's
    11 min walk
  • Sakura Bbq
    16 min walk

Similar properties

Garden view
L'Hôtel Québec par JARO
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 2,383 reviews
L'Hôtel Québec par JARO
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hôtel Plaza Québec par JARO have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hôtel Plaza Québec par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Plaza Québec par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Plaza Québec par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Plaza Québec par JARO located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 15-minute walk of Laurier Quebec and Laval University Hospital. Place de la Cite and Place Sainte-Foy are also within 1 mi (2 km). Quebec, QC (XFY-Sainte-Foy Train Station) is 25 minutes by foot and Quebec Sainte-Foy Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hôtel Plaza Québec par JARO Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1475 out of 3149 reviews
Rating 8 - Good. 903 out of 3149 reviews
Rating 6 - Okay. 445 out of 3149 reviews
Rating 4 - Poor. 187 out of 3149 reviews
Rating 2 - Terrible. 139 out of 3149 reviews

Reviews

Verified

8/10 Good

Brian A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, Great staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Honorine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a best place to stay at ! And the staff members were kind .
Stayed 5 nights in May 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was has it should be ... good hotl good service good price
Stayed 1 night in May 2026
Verified

10/10 Excellent

Thamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing! Hotel staff was super friendly, the tropical garden was amazing and our room was great too. Too bad there was so much construction going around the hotel, it really took away from exploring around the hotel.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Barbara Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room with balcony overlooking the pool and spa like facilities. Felt like a holiday even though I was there for work. Staff bilingual, incredibly helpful, well run, good value depending- close to shopping and food. Would most definitely return!
Stayed 1 night in May 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly. Need King beds 😄
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient. Bath tub was a bit old
Stayed 1 night in May 2026
Verified

8/10 Good

Davender

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Rest was good not awesome or wonderful
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family get away!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. We were 3 families travelling together and had rooms close to each other. The kids had a great time as well as the parents.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Pool was nice and very family friendly
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Avoid the rooms with the inside pool view, they heavily smell of chlorine. We had two change room twice because the chlorine smell was giving us headaches. We ended up going for an outside view room. These rooms are good. Couldn't get a refund for the price difference.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could live in this hotel! Loved sitting on my balcony overlooking the pool and tropical garden. I ate a few meals this way. Very nice, clean, warm pool and spa. The room was large, stylish, comfortable and quiet. Staff was so helpful, even the housekeeping staff. I was traveling by myself internationally for the first time, at 74, and they were more than generous with their time and language help. Exploring the Old City of Quebec was only made better by the rewards of Hotel Plaza Quebec. (A wedding reception was taking place in the tropical garden when I arrived. Couldn't have been more beautiful). There are 7 Hotels by Jaro in area. Some more kid activity friendly.
Stayed 5 nights in May 2026
Verified

8/10 Good

WEI ZHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staffs were friendly, good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory except for the too loud music in the bar and restaurant area in the evening.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Meissoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing. Clean, quiet. The room with balcony are super cool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Clean room, good location, extras such as complimentary drinks in fridge was a plus.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the staff also. Restaurant in the hotel was amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were efficient and helpful, and the pool was a pleasant surprise. Fabulous vibe with a live band during the evening… playing while you swim and lounge.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Antoine

Liked: Amenities
Enjoyed the pool area but the rooms sre dating and not very well maintained.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pejman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel with friendly staff, too many clients but still great service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities on site
Stayed 2 nights in Dec 2025
Verified

8/10 Good

whitney

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Very friendly and helpful. We had a garden view/balcony which was great. FYI for anyone with young ones the noise level in the room is not quiet. While we didn't mind having late night music If had my my small child with me it would not work for us. The beds while new, were extremely firm and uncomfortable but that's my opinion.
Stayed 2 nights in Jan 2026