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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Travelers savor fine dining at the on-site Beffroi Steak House restaurant before relaxing in the indoor pool, sauna, or spa tub at this Quebec City retreat

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Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Indoor pool - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | View from room - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Interior detail - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Front of property - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Balcony view - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Hôtel Palace Royal brings upscale comfort to Quebec City with its bar and Beffroi Steak House restaurant. Guests recharge in the sauna, spa tub, gym, or indoor pool. The helpful staff enhances the experience, and shoppers appreciate the convenient location near retail areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(168 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(83 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(75 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed, Interior

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(35 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(51 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Memory foam beds, in-room safe, desk, blackout drapes

Suite with Panoramic City View, 1 King bed

8.8 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(67 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

About the neighborhood

In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Aquarium of Quebec and Théâtre Capitole are local attractions and those in the mood for shopping can visit Quartier Petit Champlain and Saint-Jean Street. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing. Visit our Québec City travel guide
Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec_QuebecCityConventionCenter_6155148_01_
    Quebec City Convention Center
    3 min walk - 0.2 miles
  • Grande Allée
    Grande Allée
    7 min walk - 0.4 miles
  • Sherbrooke Townhall, Quebec, Canada
    Quebec City Town Hall
    8 min walk - 0.5 miles
  • Château Frontenac
    Château Frontenac
    12 min walk - 0.7 miles
  • Théâtre Capitole
    2 min walk - 0.1 miles

Getting around

  • Quebec Palace Station
    9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    23 min drive

Restaurants

  • Second Cup Café
    2 min walk
  • Cochon Dingue Rue Saint-Jean
    3 min walk
  • Cabu
    6 min walk
  • Bar Le Drague
    3 min walk
  • Brûlerie St-Jean
    1 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Upscale hotel near Quebec City Convention Center
Located close to Château Frontenac and Quartier Petit Champlain, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, multilingual staff, and a computer station
  • A vending machine, wedding services, and smoke-free premises
  • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Memory foam beds and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 15-minute walk of Saint-Jean Street, Château Frontenac, and Quebec City Convention Center. Quebec City Town Hall and Quartier Petit Champlain are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1983 out of 3714 reviews
Rating 8 - Good. 1068 out of 3714 reviews
Rating 6 - Okay. 406 out of 3714 reviews
Rating 4 - Poor. 151 out of 3714 reviews
Rating 2 - Terrible. 106 out of 3714 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe and awesome location!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, pool area definitely a big draw.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel well situated
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was amazing!! Make sure you go HUNGRY cause it’s all you can eat; the staff were more than helpful with any concerns we had! The hotel is located perfectly for shops and sight seeing!! Overall an amazing place.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Short walking distance to many shops, restaurants and sites. Loved having a balcony that overlooked the pool.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for old Quebec
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place if you have small kids as the can hang out in the pool. The location is very good as you're at walking distance from Chateau Frontenac and Vieux Quebec.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! We got a balcony room with a spacious room, we were more than pleased. The hotel seemed to be within a historical building that was fantastic. One of our group got hurt at the ankle crossing the street in a pothole and the staff was extremely helpful, bringing by
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Fun stay and perfect location for carnival!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and in a great location….staff was very helpful and friendly
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff both courteous and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chelsey Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, beds comfy, staff were friendly, loved the balcony overlooking the pool area
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Monica Forero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family. We enjoyed having a drink on the balcony and feeling that we were somewhere warm! The kids enjoyed the pool and they were happy that goggles and scuba masks were available for them.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zhijian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome setup with indoor pools from a panorama view
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Th room was clean and the staff were great at the front desk!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing in Quebec City. Close to many restaurants. The only improvement was the pool was dated. I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness
Loved it. Excellent location and great atmosphere for kids. Pool was busy and a bit dirty but it was the end of Quebec March break so we tried to be understanding.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Amenities
Old decor, but it was a good location and proximity to attractions and within walking distance to everything
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, close to everything.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem!! This place was so beautiful, and it really felt like it transported you somewhere tropical. The breakfast was great, room was awesome, pool area was obviously the really impressive bit. The hot tub could have been hotter, and it was often overfilled with children, but then I found the sauna in the gym, and that was really private and nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sven

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities
Lovely hotel , and room , amazing view and pool , wonderful location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were excellent and the staff were professional, courteous and helpful. Great coffee!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Elizabeth

great place to stay right outside the walled city. Old but clean rooms with friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Good quality hotel. Great location.
Stayed 5 nights in Nov 2025