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Hôtel des Coutellier

4.0 star property
Travelers find comfort and convenience at this upscale hotel near Quebec City Town Hall, where a delicious breakfast and helpful staff await

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Photo gallery for Hôtel des Coutellier

Front of property - Hôtel des Coutellier (Québec City)
Reception - Hôtel des Coutellier (Québec City)
Premium bedding, down comforters, pillowtop beds, minibar - Hôtel des Coutellier (Québec City)
Bicycling - Hôtel des Coutellier (Québec City)
Couples dining - Hôtel des Coutellier (Québec City)
Hôtel des Coutellier welcomes guests with continental breakfast and a relaxing lobby fireplace. Enjoy practical amenities like WiFi, a 24-hour gym, dry cleaning services, and a bar. Guests particularly appreciate the attentive multilingual staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(190 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(58 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(125 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Suite with open bathroom

King Suite with open bathroom | Premium bedding, down comforters, pillowtop beds, minibar

King Suite with open bathroom

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite with 2 double beds

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar

Suite with 2 double beds

10.0 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Hôtel des Coutellier is in Old Quebec, a walkable area in Québec City with good shopping. Château Frontenac and Old Quebec Funicular are notable landmarks, and travelers looking to shop may want to visit Quartier Petit Champlain and Grande Allée. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Looking to get your feet wet? Kayaking, water tubing and rafting adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. Visit our Québec City travel guide
Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1

What's nearby

  • Sherbrooke Townhall, Quebec, Canada
    Quebec City Town Hall
    5 min walk - 0.3 miles
  • Quartier Petit Champlain
    Quartier Petit Champlain
    8 min walk - 0.5 miles
  • Château Frontenac
    Château Frontenac
    10 min walk - 0.6 miles
  • Quebec_QuebecCityConventionCenter_6155148_01_
    Quebec City Convention Center
    12 min walk - 0.7 miles
  • Théâtre Capitole
    7 min walk - 0.4 miles

Getting around

  • Quebec Palace Station
    4 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    25 min drive

Restaurants

  • McDonald's
    6 min walk
  • Café La Maison Smith
    6 min walk
  • Pub Irlandais le Saint-Patrick
    6 min walk
  • Chez Rioux & Pettigrew
    3 min walk
  • Café Apotek
    2 min walk

About this property

Hôtel des Coutellier

Upscale hotel near Quebec Cruise Terminal
A short walk from Château Frontenac and Quartier Petit Champlain, Hôtel des Coutellier provides free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An electric car charging station, luggage storage, and a water dispenser
  • Secured bicycle storage, smoke-free premises, and multilingual staff
  • Coffee/tea in the lobby, a TV in the lobby, and laundry services
  • Guest reviews say great things about the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at Hôtel des Coutellier have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 40-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 20.70 per night)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 23.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 20.70 per night (98 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 23.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 2026-11-30, 174123

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hôtel des Coutellier pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hôtel des Coutellier?

Check-in begins at 4:00 PM.

What time is check-out at Hôtel des Coutellier?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel des Coutellier located?

Located in Old Quebec, this hotel is within a 10-minute walk of Hôtel-Dieu de Québec and Quebec Cruise Terminal. Quartier Petit Champlain and Château Frontenac are also within 15 minutes. Quebec Palace Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel des Coutellier Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 928 out of 1120 reviews
Rating 8 - Good. 150 out of 1120 reviews
Rating 6 - Okay. 29 out of 1120 reviews
Rating 4 - Poor. 5 out of 1120 reviews
Rating 2 - Terrible. 8 out of 1120 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept finding little things that made a difference to our stay. Great value and fairly central to restaurants and sightseeing locations.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Basem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 star hotel, friendly staff and good location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Within walking distance to several restaurants and short ride to cruise port. Some people even walk to the port.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. Clean rooms. Very friendly and helpful staff, especially Jean Sebastian. Would definitely choose this hotel again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Great location and friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the train station and an easy walk to the old town. The continental breakfast delivery to our door each morning was delightful. Staff were very warm and accommodating.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Superb clean room and staff was nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many amenities!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

SUSY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is conveniently close to the train station.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking distance of the Gare du Palais VIA train station. Loved the breakfast delivered to our room each morning. Good restaurants nearby. Quiet and comfortable rooms.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast delivered to your door. Good location for exploring old quebec.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent staff. Wonderful facilities. Value for money. Highly recommended.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

LABIB

Liked: Cleanliness, property conditions & facilities
The location was not very good, the breakfast also no good. The room was excellent but there is a stair to get in the lobby and no help to carry the luggage.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

JoAnne

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was wonderful!!! Very friendly, helpful staff, beautiful, clean room, delicious breakfast delivered to our room and perfect location for a visit to Old Quebec.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness
Very nice hotel with great staff and service.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were cozy but a little musty smelling. 2nd day it seemed to get better. bathrooms were very nice and clean. continental breakfast was delicious. it was delivered to room every morning. customer service was excellent and very helpful staff at front desk. they called a taxi for us to get us to our cruise. they answered all my questions. very friendly. i would recommend.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The room was well appointed addressing all of our needs + A very charming property close to everything we wanted to see in walking distance. The staff was friendly, kind, bilingual and accommodating. A lovely place; we would certainly stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Hotel room was just as expected based on the photos. Room was very clean. Staff were friendly. The breakfast delivered to our door was a really nice touch! They served delicious croissants and coffee is available in the lobby. The hotel was also in a great location. The city is very walkable so we walked everywhere.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great find. Located on the edge of the old town, it has charm and character along with friendly charming staff (big shoutout to Justin on reception for passing on his knowledge of the area - thanks!) Our room was in a corner of the building on the third floor and was warm, cosy, well furnished and quiet. We had continental breakfast brought to our room every morning and an Easter egg on the Sunday, much appreciated!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Danvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and helpful! Comfortable bed and linens.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, friendly staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, perfect walkable location and comfortable rooms with cozy robes. The quick breakfast was a great start to the day!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities
Clean room and amenities
Stayed 1 night in Feb 2026