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Hotel Citadelle

3.0 star property
Charming hotel where guests can relax with newspapers or start the day with coffee at the cafe, all while enjoying attentive service from the helpful staff.

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets - Hotel Citadelle (Québec City)
Deluxe Apartment (8 people) | Private kitchen | Fridge - Hotel Citadelle (Québec City)
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets - Hotel Citadelle (Québec City)
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets - Hotel Citadelle (Québec City)
Deluxe Apartment (8 people) | Private kitchen | Fridge - Hotel Citadelle (Québec City)
Hotel Citadelle in Les Rivières offers genuine value with a warm welcome, free WiFi, and daily manager's reception. Travelers appreciate the attentive staff and practical amenities like extended parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(86 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Economy Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Les Rivières, a neighborhood in Québec City, Hotel Citadelle is near the airport and near a train station. Quebec Cruise Terminal is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec and Village Vacances Valcartier. Looking to enjoy an event or a game? See what's going on at Vidéotron Centre or Quebec City Convention Center. Spend some time exploring the area's activities, including skiing. Visit our Québec City travel guide
Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Quebec_LavalUniversity_502438_03_
    Laval University
    5 min drive - 4.1 miles
  • Quebec_QuebecCityConventionCenter_6155148_01_
    Quebec City Convention Center
    11 min drive - 7.1 miles
  • Le Château Frontenac featuring heritage architecture
    Château Frontenac
    13 min drive - 7.8 miles
  • Quebec_QuebecCruiseTerminal_6260523_05_
    Quebec Cruise Terminal
    14 min drive - 8.3 miles
  • Base de plein air de Sainte-Foy
    2 min drive - 1.9 miles

Getting around

  • Quebec Sainte-Foy Station
    10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    11 min drive

Restaurants

  • Tim Hortons
    4 min drive
  • Tim Hortons
    6 min walk
  • Québec Broue 2.0
    16 min walk
  • McDonald's
    11 min walk
  • Tomas Tam
    10 min walk

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Free newspapers, a vending machine, and smoke-free premises
  • An elevator, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4.1 km) away.

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Reviews

Hotel Citadelle Reviews

7.8

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 344 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Stayed 1 night in Jan 2026

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025

6/10 Okay

Tommy

Liked: Cleanliness, amenities
The room in good condition, old building
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025

8/10 Good

ZAYNAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Naushin

Liked: Staff & service, amenities, property conditions & facilities
It was very comfy with all the necessities in it
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time and we were very happy about the weather and we were able to get some rest
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonable price

This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and quick for request work.
Stayed 1 night in Jun 2025

8/10 Good

Igleimys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good services
Stayed 1 night in Apr 2025

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Liked: Amenities
I know people don’t have to speak English but the staff here did a great job.
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, inviting, room was clean and easy check in. Safety wise, the wired in smoke detector is non existent. For a hotel it is a 2, for a motel it is a 5
Stayed 1 night in Sep 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively close too airport. Bathroom fittings new and clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a moldy old basement. It’s confusing on what you are getting on Expedia with this hotel. We would have paid more for a better room. The only thing we did enjoy was the “drive up to the door” option. Other than that, we will not stay again. Perhaps we will consider trying the “nice” part of the hotel. The staff were nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍 Will definitely return. Thanks
Stayed 1 night in Jun 2025

8/10 Good

JACS

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2025

6/10 Okay

yougong

Liked: Cleanliness
PROs :good location, clean, easy parking CONs: little outdated facility, low water pressure in bathroom and the circuit breaker always short circuit when using microwave
Stayed 1 night in Jul 2025