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Relais Charles Alexandre

2.5 star property
Hotel in Québec City, a short walk to Plains of Abraham

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Photo gallery for Relais Charles Alexandre

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Front of property
Reception
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
Iron/ironing board
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Espresso maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5

What's nearby

  • Grande Allée - 1 min walk - 0.0 miles
  • Plains of Abraham - 8 min walk - 0.4 miles
  • Quebec City Convention Center - 13 min walk - 0.7 miles
  • Quebec Cruise Terminal - 4 min drive - 2.0 miles
  • Château Frontenac - 6 min drive - 1.7 miles

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Ciel Bistro-Bar - ‬6 min walk
  • ‪Cochon Dingue Grande-Allée - ‬7 min walk
  • ‪Halles Cartier - ‬3 min walk
  • ‪Brulerie Rousseau - ‬3 min walk
  • ‪Les Cousins - ‬5 min walk

About this property

Relais Charles Alexandre

Hotel near Plains of Abraham
Close to Quebec City Convention Center, Relais Charles Alexandre provides a garden, a hair salon, and a fireplace in the lobby. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • A reception hall, free newspapers, and ATM/banking services
  • Tour/ticket assistance and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Relais Charles Alexandre feature comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.74 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 2024-11-30, 093155

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 10 years old and younger are not permitted at this property

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Is Relais Charles Alexandre pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Relais Charles Alexandre?

Self parking is available for CAD 28.74 per night. Limited spots are available.

What time is check-in at Relais Charles Alexandre?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Relais Charles Alexandre?

Check-out is at 11:00 AM.

Where is Relais Charles Alexandre located?

Located in Centre-Ville, this hotel is within a 10-minute walk of Grande Allée and Plains of Abraham. Château Frontenac and Quebec City Convention Center are also within 1 mi (2 km). Quebec Palace Station is 27 minutes by foot.

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Relais Charles Alexandre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 348 reviews
Rating 8 - Good. 137 out of 348 reviews
Rating 6 - Okay. 27 out of 348 reviews
Rating 4 - Poor. 2 out of 348 reviews
Rating 2 - Terrible. 2 out of 348 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, I was a bit weirded out by their whole remote front desk thingy, but it was a nice short stay. Clean and comfy room. Public transit easily available, near tourists areas.
Stayed 2 nights in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is immaculate and the neighborhood magical!
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanburen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
No late reception service, but clear and easy instructions to access the premises.
Stayed 1 night in Mar 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, not too far from old town, charming hotel and nice staff
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to explore Vieux Québec
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk to Old Quebec and lots of restaurants in the area
Stayed 2 nights in May 2024

6/10 Okay

Olina

Disliked: Staff & service
No one at the reception, it is difficult to get help. Also the stairs smelled of bug spray, which was too intense. We had to wait a lot to get the keys, and then code didn't work timely.Location is good otherwise. And room itself was clean.But a hotel needs a good reception.
Stayed 2 nights in Apr 2025

8/10 Good

greg

Liked: Staff & service, amenities, property conditions & facilities
Lovely little hotel
Stayed 2 nights in Aug 2022

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good view
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely classy small boutique hotel. Great location for walking and close to shopping.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and reasonably close to major attractions and numerous dining options on Cartier street. We’d stay there again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel with friendly staff. An excellent address for a short stay in Quebec City.
Stayed 3 nights in Apr 2023

8/10 Good

Andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay. The city center is a 15-20 min walk from the hotel. Breakfast is included in the price and the restaurant is located 3 min walk from the hotel. Parking is within the property and has 1 CCS charger for your EV. 4/5 only because parking is not included in the price and it is 17$/day (Hotel description doesn't have this information on Expedia)
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of everything, Needed to stay extra nights due to one visitor needing hospital stay and were very accommodating.
Stayed 4 nights in Sep 2022

8/10 Good

Sean, Swampscott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small traditional style hotel on an elegant street. Nice continental breakfast, good wifi, and pleasant lounge.
Stayed 1 night in Aug 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of good reviews, proximity to Musée des beaux arts, and availability of electric car charging. It was a great choice.
Stayed 1 night in Sep 2024

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice place to stay

very nice and calm.
Stayed 1 night in Aug 2022

10/10 Excellent

Cathlin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place. It’s beautiful, very clean and the owner and his staff are marvelous.
Stayed 4 nights in Jul 2023

10/10 Excellent

Lise Marie Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The staff was very nice and helpful, my room was very charming. I loved that I was at walking distance from many Québec’s attractions, that there were many restaurants and shops nearby. My only complaint is about the breakfast: it was supposed to be a buffet at a nearby art gallery and turn out to be a coffee and sandwich at a cafeteria
Stayed 4 nights in Sep 2024

8/10 Good

James E

Liked: Cleanliness, staff & service, property conditions & facilities
it was close to the attractions but just outside the tourist jam
Stayed 4 nights in May 2023

8/10 Good

Qambar

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the comfort & cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Beautiful room. Would stay here again!!!
Stayed 1 night in Jul 2022