See all properties

Hotel Ermitage

2.0 star property
Victorian hotel in Québec City

Choose dates to view prices

Photo gallery for Hotel Ermitage

Exterior
Combined shower/tub, hair dryer, towels
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Multiple Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Economy Plus Room

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, laptop workspace

Hotel Acadia

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
9.6 out of 10, Exceptional, 69 reviews
Hotel Acadia

About the neighborhood

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.3 miles
  • Quebec City Convention Center - 5 min walk - 0.3 miles
  • Château Frontenac - 7 min walk - 0.4 miles
  • Quartier Petit Champlain - 7 min walk - 0.4 miles
  • Quebec Cruise Terminal - 12 min walk - 0.7 miles

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Hotel near Château Frontenac
Close to Quebec City Convention Center and Quartier Petit Champlain, Hotel Ermitage has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Smoke-free premises, a porter/bellhop, and multilingual staff
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Ermitage feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, housekeeping, and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number 063210, 2025-08-31

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is Hotel Ermitage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ermitage?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Ermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ermitage?

Check-out is at 11:00 AM.

Where is Hotel Ermitage located?

Located in Old Quebec, this hotel is within a 5-minute walk of Terrasse Dufferin Slides and Grande Allée. Château Frontenac and Quebec City Town Hall are also within 15 minutes. Quebec Palace Station is 12 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Ermitage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 698 reviews
Rating 8 - Good. 254 out of 698 reviews
Rating 6 - Okay. 124 out of 698 reviews
Rating 4 - Poor. 41 out of 698 reviews
Rating 2 - Terrible. 30 out of 698 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Amenities
Great location. Ease of check in. Cute hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, charming, and conveniently located! An older hotel for sure, but everything was in decent condition and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a wonderful hotel in a GREAT location. It is a self-checkin style hotel so there is no normal lobby with hotel staff, however, I received multiple emails in advance plus a number to call if needed. Parking is about a 5 minute walk to a main parking garage. Room was spacious and clean. I would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location charming older building but 2 flights of stairs to our room and no elevator. Not a problem for us. We would stay here again.
Entrance
Stayed 3 nights in May 2025

8/10 Good

Marla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a nice stay at this hotel. The location was perfect, right in the old city and walking distance to main street and square. The hotel is clean and the room spacious, however it definitely needs to be fixed up. The ceiling and mirror in our room were cracked and the bathtub was all scratched. Despite these deficiencies, I would still recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Close to everything. Clean and charming. I would recommend to friemds and family. I will stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

Brooklyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique beautiful building
Stayed 1 night in Apr 2025

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Cute little place
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big rooms and space for our family
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property was the location! It was ideal for us going to Carnaval! And all the restaurants in the area were fabulous: L’omelette and La Buche were our favourites.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel .
Stayed 2 nights in Nov 2024

6/10 Okay

Tannaz

Disliked: Property conditions & facilities
There were holes in the firescape door/room window that allowed flies and wasps to get in, as well as more road noise. The bed sheets had a noticeable yellow stain so they could use a new set. The pipes would vibrate and whistle when other guests would take a shower, resulting in 15 min periods of loud high pitch noise. Location was convenient.
Stayed 2 nights in May 2025

2/10 Terrible

Gwendal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place needs a serious reno, everything is old and/or broken and/or dirty. Nobody at reception, left a message at the number they give to say the AC didn't work, never got a call back. Place is also extremely noisy - can hear the neighbors talk, air vent in the bathroom very loud etc. Only good thing about the place is its central location.
Stayed 1 night in May 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and the place was very cute and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the walls of Quebec, great restaurants nearby . Excellent room for four people
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! We had a gorgeous view of the Frontenac and it was very clean. Was the perfect distance from everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Norman

Disliked: Staff & service, property conditions & facilities
The room had a broken window and only one small operable window, that had no screen. One of the table lamps didn't work. The entry door barely closed and locked. There were no instructions on how to operate the mini-split heater/cooler. Don't waste your money on this hotel.
Stayed 1 night in May 2025

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable.
Stayed 2 nights in Dec 2024

4/10 Poor

Ronald

Disliked: Amenities
The tv would not hold the signal. The air conditioner remote was missing a battery. I had to purchase batteries. When I turned it on it sucked.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small non serviced style hotel. The location is the best, room was small but had everything we needed. We will deffinitley stay again .
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy, walking distance to everywhere. Will back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean-francois

Liked: Cleanliness
This is very European in style. Room is in a perfect location without the tourist generated noise. But it is old European style so if you are looking for modern and large space this is not for you.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location- nice size room- owner was extremely helpful- would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and a beautiful room with a living room area attached! We enjoyed the historic feel of this clean and comfy hotel.
Stayed 1 night in Jul 2024