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Hotel Ermitage

2.0 star property
Victorian hotel in Québec City

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Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Hotel Ermitage offers a charming retreat in Quebec City's center. Guests enjoy in-room WiFi and multilingual staff assist with nearby attractions. The hotel's location puts Château Frontenac and Quebec City Town Hall within easy walking distance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Multiple Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, Multiple Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Economy Plus Room

8.2 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Property entrance

Hotel Acadia

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  • Air conditioning
  • Parking available
  • Business services
9.6 out of 10, Exceptional, 182 reviews
Hotel Acadia

About the neighborhood

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.3 miles
  • Quebec City Convention Center - 5 min walk - 0.3 miles
  • Château Frontenac - 7 min walk - 0.4 miles
  • Quartier Petit Champlain - 7 min walk - 0.4 miles
  • Quebec Cruise Terminal - 12 min walk - 0.7 miles

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪La Buche - ‬2 min walk
  • ‪1608 - ‬5 min walk
  • ‪Saint-Alexandre Pub - ‬5 min walk
  • ‪Polina Pizzeria - ‬3 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk

About this property

Hotel Ermitage

Hotel near Château Frontenac
Close to Citadel of Quebec and Quebec City Convention Center, Hotel Ermitage has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Smoke-free premises, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Ermitage feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, housekeeping, and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number 2026-08-31, 063210

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is Hotel Ermitage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ermitage?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Ermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ermitage?

Check-out is at 11:00 AM.

Where is Hotel Ermitage located?

Located in Old Quebec, this hotel is within a 5-minute walk of Terrasse Dufferin Slides and Grande Allée. Château Frontenac and Citadel of Quebec are also within 10 minutes. Quebec Palace Station is 12 minutes by foot.

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Hotel Ermitage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 256 out of 731 reviews
Rating 8 - Good. 265 out of 731 reviews
Rating 6 - Okay. 136 out of 731 reviews
Rating 4 - Poor. 42 out of 731 reviews
Rating 2 - Terrible. 32 out of 731 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maricar

Liked: Amenities, property conditions & facilities
Accessable or close to the tourist spot...
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location
Stayed 1 night in Jul 2025

6/10 Okay

Enrique

Liked: Cleanliness
Clise to all attractions
Stayed 1 night in Aug 2025

8/10 Good

Jessie

Liked: Cleanliness, property conditions & facilities
The location and value is great. Our room, especially the washroom was small for a family of 4. Parking was a bit distant from the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roman

Liked: Staff & service, amenities, property conditions & facilities
Great location. We were on 4th floor, no elevator so required a bit of walking up and down. Easily walkable into all parts of old Quebec City.
Outside
Room with balcony
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Amenities
Great location. Ease of check in. Cute hotel
Stayed 1 night in Jun 2025

8/10 Good

Vanette

Liked: Cleanliness, staff & service, amenities
Great location, close to everything, walking distance to many restaurants, shops, tourist attractions. The Hotel, could use some major updates, as the deck off my room, seemed close to collapsing. WIFI wasn’t the greatest. We were allowed to drop off our luggage as we arrived several hours before check in time. Staff were very friendly and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
IT was grest
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in the heart of Old Town Quebec. The location is prime and walking distance to all of Old Quebec. The hotel is boutique style so it is old. The pictures show way different than expected. Rooms are extremely small, not clean. This hotel has no receptionist. Across the street at
Stayed 7 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Not staffed but very convenient and comfortable. There is no on-site parking contrary to what it says on the property profile. We were directed to a parking lot a short walk away but it was full. Be prepared to find parking further away.
Stayed 2 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Great location! It was very easy to walk around the old city. There was no staff on hand, but answered questions via phone. We didn't get new coffee mugs or coffee pods after the first night, but were easily able to get what we needed. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, charming, and conveniently located! An older hotel for sure, but everything was in decent condition and clean.
Stayed 3 nights in May 2025

6/10 Okay

Nancy Gek-Mui Lua

Disliked: Property conditions & facilities
Very convenient location. The staff at Hotel Arcadia was very helpful & friendly. I think his name is Charles. However, room is very small & not sound proof. Strange smell when coming in to the main area from outside.
Stayed 1 night in Jul 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a wonderful hotel in a GREAT location. It is a self-checkin style hotel so there is no normal lobby with hotel staff, however, I received multiple emails in advance plus a number to call if needed. Parking is about a 5 minute walk to a main parking garage. Room was spacious and clean. I would definitely stay here again!
Stayed 2 nights in Jun 2025

6/10 Okay

Valerie

Disliked: Amenities, property conditions & facilities
Nobody to greet us at front desk upon arrival. We were prepared for that - but worried about how we might contact a person if there was a problem. Great location for old town Quebec. And older heritage building - many stair to climb to our room.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location charming older building but 2 flights of stairs to our room and no elevator. Not a problem for us. We would stay here again.
Entrance
Stayed 3 nights in May 2025

6/10 Okay

Suzan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We always stay in this style of accommodation in QC. In this instance, property images did not match reality. We read the reviews and were not expecting all the bells and whistles, but this property fell short of our modest expectations. Phone contact was polite and professional. Beds and pillows were comfortable and clean, but the condition of the common areas and room were not. An easy and inexpensive suggestion, replace the dirty, black stained shower curtain. Perhaps replace what appears to be a collection of uni student cast-off furniture. Overpriced given the condition.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Close to everything. Clean and charming. I would recommend to friemds and family. I will stay here again!
Stayed 3 nights in May 2025

8/10 Good

Marla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a nice stay at this hotel. The location was perfect, right in the old city and walking distance to main street and square. The hotel is clean and the room spacious, however it definitely needs to be fixed up. The ceiling and mirror in our room were cracked and the bathtub was all scratched. Despite these deficiencies, I would still recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brooklyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique beautiful building
Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful and well maintained Victorian building. There is no on-site staff and it is difficult to get assistance. Emails are only responded to with a generic boiler-plate welcome message and no useful replies. The description states there is limited in-site parking but when I called for clarification I was told no parking at all. The lot behind the building was vacant but I was told it was not available.
Stayed 2 nights in Jul 2025

6/10 Okay

Chloé

I wasn't too sure about the idea of not being greeted by someone at the door, but I got used to it. The room was a little small, but it had everything I needed. My room was closest to the entrance door, and it would shut loudly whenever someone came in during the night. I had no issues during my stay, however my friend did and it was hard for her to reach someone over the phone. I wish someone had been more readily available to answer questions.
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Cute little place
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big rooms and space for our family
Stayed 3 nights in Dec 2024