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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property
Quebec City's modern comforts meet exceptional service at this centrally located hotel where attentive staff create a memorable stay

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Photo gallery for Hôtel du Jardin by Les Lofts Vieux-Quebec

A bedroom with a large mountain mural, a desk with a lamp, a chair, and a bed with white bedding. - Hôtel du Jardin by Les Lofts Vieux-Quebec (Québec City)
A multi-story building with a brick facade, large windows, and a sign indicating a hotel. - Hôtel du Jardin by Les Lofts Vieux-Quebec (Québec City)
A hotel room with a wooden desk, a coffee maker, a tray with glasses, and a pillow with the hotel's name. - Hôtel du Jardin by Les Lofts Vieux-Quebec (Québec City)
A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a gold-framed mirror. - Hôtel du Jardin by Les Lofts Vieux-Quebec (Québec City)
Courtyard - Hôtel du Jardin by Les Lofts Vieux-Quebec (Québec City)
Hôtel du Jardin by Les Lofts Vieux-Quebec sits in Quebec City's heart, offering travelers a genuinely warm welcome. Guests consistently praise the attentive staff while appreciating practical amenities like in-room WiFi, express check-out options, and convenient laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Room, 1 King Bed

A bedroom with a large mountain mural, a desk with a lamp, a chair, and a bed with white bedding.

Business Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with two beds, a desk with a TV, a chair, and a wall-mounted TV.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A bedroom with a large wall mural of an owl, white bedding, and a modern headboard.

Room, 2 Queen Beds

8.2 out of 10
Very good
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Saint-Roch, a neighborhood in Québec City, Hôtel du Jardin by Les Lofts Vieux-Quebec is in the entertainment district and near a train station. Château Frontenac and Citadel of Quebec are notable landmarks, and the area's natural beauty can be seen at Saint Lawrence River and Montmorency Falls. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Visit our Québec City travel guide
Map
363, Boul. Charest Est, Québec City, QC, G1K 3H3

What's nearby

  • A modern plaza with a central sculpture, benches, and a glass building.
    Quebec City Convention Center
    8 min walk - 0.5 miles
  • A street with outdoor cafes, a red fire hydrant, and a building with illuminated signs.
    Grande Allée
    13 min walk - 0.7 miles
  • A large, historic building with a central dome and two towers, surrounded by well-maintained gardens and a clear blue sky.
    Quebec City Town Hall
    17 min walk - 0.9 miles
  • A large, historic building with multiple towers and green roofs.
    Château Frontenac
    17 min walk - 0.9 miles
  • Théâtre Capitole
    10 min walk - 0.6 miles

Getting around

  • Quebec Palace Station
    13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    18 min drive

Restaurants

  • Noctem Artisans Brasseurs
    2 min walk
  • Chez Gaston
    3 min walk
  • Restaurant Saigon Bangkok
    3 min walk
  • Le Bureau de Poste
    2 min walk
  • La Revanche café-pub ludique
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 139016, 2026-08-31, 139016, 2027-08-31

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hôtel du Jardin by Les Lofts Vieux-Quebec pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hôtel du Jardin by Les Lofts Vieux-Quebec?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hôtel du Jardin by Les Lofts Vieux-Quebec?

Check-out is at 11 AM.

Where is Hôtel du Jardin by Les Lofts Vieux-Quebec located?

Located in Saint-Roch, this hotel is within a 15-minute walk of Church of St. Roch and Quebec City Convention Center. Château Frontenac and Grande Allée are also within 1 mi (2 km). Quebec Palace Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 431 out of 886 reviews
Rating 8 - Good. 311 out of 886 reviews
Rating 6 - Okay. 85 out of 886 reviews
Rating 4 - Poor. 36 out of 886 reviews
Rating 2 - Terrible. 23 out of 886 reviews

Reviews

Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, comfortable bed and good size bathroom. In my opinios the reception, elevator area and highway to the rooms should be more clean!!… 20 minutes walking distance to old Quebec City! We had a good experience
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and building.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast service and great location - quiet and modern rooms - bathroom was very modern too
Stayed 2 nights in May 2026
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well insulated room, we were right on the street and didn’t hear any traffic during our weekend stay. We could however hear the person above us walking in the night. The room itself is nice (4/5 clean- we found some long hair on the bathroom floor). Overall, good spot for a short-term stay. Easy to access the building and the room
Stayed 2 nights in May 2026
Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, simple rooms. Close to transit. Note, this is a very basic hotel with only small fridge and coffee maker. Not enough wall outlets, had to plug coffee maker in and place it on the floor. Daily room cleaning was not included and even for a one-week stay our garbages were not emptied. That being said, most staff were friendly and approachable.
Stayed 7 nights in Jun 2026
Verified

4/10 Poor

Seyedeh Mahdieh

Disliked: Staff & service, amenities, property conditions & facilities
This is a two-star hotel not a four-star one. The hotel doesn’t have any lobby or patio to chill out or have a cup of coffee or breakfast in. There was a bad smell all along the hall and in the rooms. We booked 2 rooms and both of them had coffee machine but there was coffee only in one of the rooms and when we asked them for coffee for the other room, the receptionist told us we usually don’t provide coffee for rooms🙄 which is crazy because the first room had coffee. The check-in and check-out process was smooth and easy. Totally, if I wanted to visit the Quebec City again, this hotel wouldn’t be my choice to stay because of the poor services. It doesn’t feel like a 4-star hotel at all. It’s just a bed hotel, not more than that.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Maushmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 days and the hotel was very clean. When I called to inquire, the lady told me they will have tea, coffee, milk and creamers, refrigerator. However there were no milk or water in the fridge. Also, the concept of opening door and building with a code is amazing and hassle free. One of the earlier reviews said the hotel provides free bus pass so I asked the lady at front desk next day and she kindly explained everything and gave us the card which was very helpful. The parking however is not free and only have 2 paid spots around 500m away from the hotel. We paid $42 for 2 days. The breakfast is not included however they offer discount buffet in restaurant across the street. Overall I think its located at a great place, everything is nearby. Oh also, the bathrooms dont have selves to put your toiletries but i dont mind for a smaller stay. 4/5
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, convenient location. Will book here again for sure!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a convenient location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jordie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Staff were very helpful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable place to stay.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Negar

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are friendly and understanding. The room is decent for the price, but it could be better. The rooms only have the bare minimum amenities; I even had to ask for soap and shampoo, as they were not in the room when we checked in.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Denmark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well equipped looked like the pictures in a very good location, close to the bus station and to old town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brance

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Centrally located. Walking distance tonumerous restaurants
Stayed 1 night in Sep 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable bed and bedding. No parking on site, the closest parking is very walkable however since the hotel is in a busy downtown area we had to park a bit further.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mayssam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here, we liked that it was super close to everything and our office more precisely. The bed is comfy and the check in is seamless
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very comfortable and parking very close by.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very decent for a short stay and very generous. Staff were super sweet and checkin/checkout was very easy.
Stayed 1 night in May 2024
Verified

10/10 Excellent

PATRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nice location. Pleasantly surprised for room amenities.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern hotel with a classic twist. Check in process was smooth and easy! Great place to stay.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and confortable beds.
Stayed 2 nights in Sep 2023