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Phoenix Hotel Pyeongchang

Property class: 4

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Photo gallery for Phoenix Hotel Pyeongchang

A modern living room with a sectional sofa, a coffee table, and a TV. - Phoenix Hotel Pyeongchang (Pyeongchang)
A snow-covered forest with a wooden structure in the center, surrounded by tall trees and rocks. - Phoenix Hotel Pyeongchang (Pyeongchang)
A spacious dining area with large windows, tables set for dining, and a view of the cityscape. - Phoenix Hotel Pyeongchang (Pyeongchang)
A modern hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a minibar. - Phoenix Hotel Pyeongchang (Pyeongchang)
A resort with a large pool area, a water slide, and a building with a curved roof. - Phoenix Hotel Pyeongchang (Pyeongchang)
Located close to Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land, Phoenix Hotel Pyeongchang provides a golf course, a bowling alley, and a grocery/convenience store. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and a ski shuttle. For some rest and relaxation, visit the sauna. Be sure to enjoy Korean cuisine at one of the 7 on-site restaurants. Enjoy the gym, as well as activities like ecotours, sledding, and snowboarding. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and 2 coffee shops/cafes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Superior Double Room

A hotel room with a bed, a TV, a desk, and a window with a view of the mountains.

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A modern hotel room with two beds, a bench, a small table, and a large window with a view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (Slope View)

A modern hotel room with two beds, a bench, a small table, and a large window with a view.

Superior Twin Room (Slope View)

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a glass shower enclosure.

Suite

  • Resort view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Party Suite

A hotel room with a large bed, bedside tables with lamps, a window with a view of a green landscape.

Party Suite

  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

A modern hotel room with a large bed, a view of the countryside, a sliding door closet, and a bedside table with a lamp.

Presidential Suite

  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin or Double Randomly Assigned)

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a glass shower enclosure.

[Family Luxury] Club Suite (Suite + Superior Twin or Double Randomly Assigned)

  • Resort view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 1 Queen Bed and 1 Double Bed

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

A baby crib with a canopy, a white bed with pillows, and a wooden floor.

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park 2 Tickets] Superior Double

A resort with a large pool area, a water slide, and a building with a curved roof.

[Water Park 2 Tickets] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park 2 Tickets] Superior Twin

A resort with a large pool area, a water slide, and a building with a curved roof.

[Water Park 2 Tickets] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Water Park & Breakfast Package for 2] Superior Double

A resort with a large pool area, a water slide, and a building with a curved roof.

[Water Park & Breakfast Package for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Water Park & Breakfast Package for 2] Superior Twin

A resort with a large pool area, a water slide, and a building with a curved roof.

[Water Park & Breakfast Package for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Ganuda Wellness] Suite

A hotel room with a large bed, a nightstand, a bedside table, and a window with curtains.

[Ganuda Wellness] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Package - Breakfast & Gondola for 2] Superior Double

A hotel room with a bed, a TV, a desk, and a window with a view of the mountains.

[Autumn Package - Breakfast & Gondola for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Package - Breakfast & Gondola for 2] Superior Twin

A modern hotel room with two beds, a bench, a small table, and a large window with a view.

[Autumn Package - Breakfast & Gondola for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Autumn Package - Breakfast & Gondola for 2] Suite

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a glass shower enclosure.

[Autumn Package - Breakfast & Gondola for 2] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Sauna or Gondola for 2] Superior Double

A spa area with a large window, a wooden ceiling, and a tiled floor.

[Sauna or Gondola for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Sauna or Gondola for 2] Superior Twin

A spa area with a large window, a wooden ceiling, and a tiled floor.

[Sauna or Gondola for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [2 Gondola Tickets & Choice of Chicken or Pizza] Superior Double

A mountainous landscape with a ski resort, including a winding road and a building complex.

[2 Gondola Tickets & Choice of Chicken or Pizza] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [2 Gondola Tickets & Choice of Chicken or Pizza] Superior Twin

A mountainous landscape with a ski resort, including a winding road and a building complex.

[2 Gondola Tickets & Choice of Chicken or Pizza] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [2 Gondola Tickets & Choice of Chicken or Pizza] Suite

A mountainous landscape with a ski resort, including a winding road and a building complex.

[2 Gondola Tickets & Choice of Chicken or Pizza] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Festa Package for 2] Superior Double

A hotel with a modern design, surrounded by a parking area and a mountainous backdrop.

[Autumn Festa Package for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Festa Package for 2] Superior Twin

A hotel with a modern design, surrounded by a parking area and a mountainous backdrop.

[Autumn Festa Package for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Autumn Festa Package for 2] Suite

A hotel with a modern design, surrounded by a parking area and a mountainous backdrop.

[Autumn Festa Package for 2] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Pyeongchang, Phoenix Hotel Pyeongchang is in the mountains and in a regional park. Phoenix Park Ski Resort and Phoenix Pyeongchang Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Pyeongchang Luge Land and Phoenix Blue Canyon. Traveling with kids? Don't miss Herbnara Farm. Explore all the area has to offer with hiking/biking trails, cave exploring, and mountain climbing. Visit our Pyeongchang travel guide
Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon

What's nearby

  • A snowy mountain landscape with skiers and a ski lift.
    Yongpyong Ski Resort
    43 min drive - 32.1 miles
  • Phoenix Park Ski Resort
    1 min walk - 0.1 miles
  • Phoenix Pyeongchang Luge Land
    1 min walk - 0.1 miles
  • Phoenix Pyeongchang Cable Car
    4 min walk - 0.2 miles
  • Phoenix Blue Canyon
    5 min walk - 0.3 miles

Getting around

  • PyeongChang Station
    19 min drive
  • Wonju (WJU)
    48 min drive

Restaurants

  • 온담
    3 min walk
  • Coffee Shop @ Phoenix Hotel
    1 min walk
  • abeto cafe lounge
    1 min walk
  • DEEP BURGER
    5 min walk
  • 다래
    7 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 1:00 PM for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 50000.0 per night

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 25000 for children
  • Rollaway bed fee: KRW 50000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Is Phoenix Hotel Pyeongchang pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel Pyeongchang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Pyeongchang?

Check-out is at 11 AM.

Where is Phoenix Hotel Pyeongchang located?

Located in the mountains, this Pyeongchang hotel offers ski-in/ski-out access and is within a 5-minute walk of Phoenix Park Ski Resort, Phoenix Pyeongchang Luge Land, and Phoenix Pyeongchang Cable Car. Phoenix Blue Canyon and Phoenix Country Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Hotel Pyeongchang Reviews

8.8

Excellent

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 523 out of 888 reviews
Rating 8 - Good. 228 out of 888 reviews
Rating 6 - Okay. 75 out of 888 reviews
Rating 4 - Poor. 33 out of 888 reviews
Rating 2 - Terrible. 29 out of 888 reviews

Reviews

Verified review

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.
Verified review

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities
Great facilities for skiing
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.
Verified review

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!
Verified review

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!
Verified review

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

JOOCHUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 인사하며 반겨주고 친절합니다. 조식뷔페와 한우디너뷔페는 처음에는 가짓수가 그렇게 많지 않아 기대 안 했는데 다른 호텔 뷔페에서 안 보이던 메뉴, 그리고 식재료 품질로 승부를 본 듯! 그리고 그 전략은 통했고 음식맛에 감동을 받았습니다. 10명의 대가족이 함께 이용했는데 식사하며 대화도 하고 쉬면서 놀이기구들과 수영장도 이용하고 휴식을 취하며 산책도 하고 친교하기에 좋은 공간이었습니다. 참, 성수기라 그런지 조식뷔페가 오후 1시까지 운영되어 여유있게 일어나서 식사하기에도 좋았습니다! 리조트 입구의 자작나무 숲도 시선을 빼앗기에 충분할 정도로 멋졌습니다!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

SHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔객실 깨끗하고 전망도좋고 다 좋았습니다 다음에 또가고싶네요
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 산뷰가 좋았다 세면대에 비누가 없었다 5개월 전에는 작은 비누가 있었는데...
Stayed 1 night in Jun 2026
Verified review

8/10 Good

KIM

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
직원 응대 불친절 다른 사항들은 대체로 만족스럽지만 시설들 대부분이(사우나, 정상 카페)오픈하지 않아 아쉬웠다.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hee Sook

Liked: Cleanliness, staff & service, property conditions & facilities
객실은 매우 깨끗했으며, 친절한 직원., 맛있는 식사였음!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ju Eun

Liked: Cleanliness, staff & service, property conditions & facilities
직원 친절
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities
깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요
Stayed 1 night in Feb 2026