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Phoenix Hotel Pyeongchang

4.0 star property
Slopeside family fun near Phoenix Park Ski Resort

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Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area | 43-inch TV with cable channels, table tennis
Exterior
Water park
Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe
7 restaurants, breakfast served, Korean cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

1 bedroom, down comforters, minibar, in-room safe

[Family Luxury] Club Suite (Suite + Superior Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Down duvet
2 bedrooms
  • Resort view
  • 100 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities | 1 bedroom, down comforters, minibar, in-room safe

[BABY Room] Modern Korean Style Superior Double with Baby amenities

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room (Slope View)

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room (Slope View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • Resort view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

1 bedroom, down comforters, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Down duvet
Separate bedroom
  • Resort view
  • 68 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Party Suite

Party Suite | 1 bedroom, down comforters, minibar, in-room safe

Party Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
  • Resort view
  • 132 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
  • Resort view
  • 132 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite

1 bedroom, down comforters, minibar, in-room safe

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Slope View

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room With Slope View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

1 bedroom, down comforters, minibar, in-room safe

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite

1 bedroom, down comforters, minibar, in-room safe

Club Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Party Suite

1 bedroom, down comforters, minibar, in-room safe

Party Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Special Room

1 bedroom, down comforters, minibar, in-room safe

Special Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for KIDS Suite

1 bedroom, down comforters, minibar, in-room safe

KIDS Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Run Of House

1 bedroom, down comforters, minibar, in-room safe

Run Of House

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room With Slope View

1 bedroom, down comforters, minibar, in-room safe

Superior Queen Room With Slope View

  • Sleeps 2
  • 1 Queen Bed

View all photos for [KIDS ROOM] Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

[KIDS ROOM] Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room With Slope View

1 bedroom, down comforters, minibar, in-room safe

Superior Room With Slope View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Korean Room

Bathroom | Hair dryer, bathrobes, slippers, bidet

Korean Room

  • Sleeps 2
  • 1 Twin Futon

View all photos for Superior Room

1 bedroom, down comforters, minibar, in-room safe

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for IN THE SOOP STAY Superior Twin

1 bedroom, down comforters, minibar, in-room safe

IN THE SOOP STAY Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Living area | 43-inch TV with cable channels, table tennis

[Family Luxury] Club Suite (Suite + Superior Twin)

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Water park

Phoenix Resort Pyeongchang

  • Spa
  • Pet friendly
  • Waterslide
  • Parking included
8.0 out of 10, Very Good, 1,003 reviews
Phoenix Resort Pyeongchang

About the neighborhood

Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon

What's nearby

  • Phoenix Park Ski Resort - 1 min walk - 0.0 miles
  • Phoenix Blue Canyon - 5 min walk - 0.3 miles
  • Phoenix Taegisan Country Club - 1 min drive - 0.4 miles
  • Phoenix Country Club - 3 min drive - 1.4 miles
  • Herbnara Farm - 13 min drive - 6.1 miles

Getting around

  • PyeongChang Station - 19 min drive
  • Wonju (WJU) - 48 min drive

Restaurants

  • ‪다래 - ‬7 min walk
  • ‪고기굽는평창푸줏간 - ‬3 min walk
  • ‪아델리아 - ‬8 min walk
  • ‪BBQ 치킨 - ‬3 min walk
  • ‪쟈니포차 - ‬5 min walk

About this property

Phoenix Hotel Pyeongchang

Upscale family-friendly hotel near Phoenix Park Ski Resort
Located close to Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car, Phoenix Hotel Pyeongchang provides a golf course, a bowling alley, and a grocery/convenience store. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and a ski shuttle. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a body treatment, or a facial. Be sure to enjoy Korean cuisine at one of the 7 on-site restaurants. Enjoy the gym, as well as activities like sledding, snowboarding, and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and 2 coffee shops/cafes.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a water park (surcharge)
  • A children's club (surcharge), a 24-hour front desk, and a computer station
Room features
All 131 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, hair dryers, and shampoo
  • 43-inch TVs with cable channels
  • Wardrobes/closets, heating, and phones

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 35,000 for adults and KRW 20,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Elevator

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 24 to April 14:
  • Water park
The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Frequently asked questions

Is Phoenix Hotel Pyeongchang pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Hotel Pyeongchang?

Self parking is free at this property.

What time is check-in at Phoenix Hotel Pyeongchang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Pyeongchang?

Check-out is at 11 AM.

Where is Phoenix Hotel Pyeongchang located?

Located in the mountains, this Pyeongchang hotel offers ski-in/ski-out access and is within a 5-minute walk of Phoenix Park Ski Resort, Phoenix Pyeongchang Luge Land, and Phoenix Pyeongchang Cable Car. Phoenix Blue Canyon and Phoenix Country Club are also within 1 mi (2 km).

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Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 826 reviews
Rating 8 - Good. 216 out of 826 reviews
Rating 6 - Okay. 68 out of 826 reviews
Rating 4 - Poor. 30 out of 826 reviews
Rating 2 - Terrible. 28 out of 826 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022

10/10 Excellent

민혁

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

suk kyu

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

jongil

Stayed 2 nights in Feb 2025

10/10 Excellent

HYOMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Byungchon

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ji eun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Susanna

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

윤식

Stayed 3 nights in Jan 2025

10/10 Excellent

HOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jung Hoon

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jeongok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jieun

Stayed 3 nights in Jan 2025

2/10 Terrible

Taekyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함
Stayed 2 nights in Jan 2025

10/10 Excellent

TAISANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024