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Best Western Thurrock Hotel

3.0 star property
Suburban hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Thurrock Hotel

Property grounds
Property grounds
Reception
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Garden
Best Western Thurrock Hotel offers a quiet escape in the business district with its garden and terrace. Enjoy British dishes at Scholars Restaurant or relax with drinks at two bars. The staff is praised for their helpfulness and efficient luggage storage service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

About the neighborhood

Map
Ship Lane, Aveley, Purfleet, England, RM19 1YN

What's nearby

  • Lakeside Shopping Centre - 18 min walk - 1.0 mile
  • Rainham Marshes - 4 min drive - 2.5 miles
  • Bluewater Shopping Centre - 7 min drive - 4.0 miles
  • Darent Valley Hospital - 8 min drive - 5.0 miles
  • London Cruise Terminal - 12 min drive - 9.6 miles

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬17 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Best Western Thurrock Hotel

Hotel near Lakeside Shopping Centre
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Best Western Thurrock Hotel. The on-site British cuisine restaurant, Scholars Restaurant, offers breakfast, dinner, and kids' meals. In addition to 2 bars and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • 8 meeting rooms, coffee/tea in the lobby, and a banquet hall
  • A vending machine, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Free infant beds, electric kettles, and heating

Similar properties

Exterior

ibis London Thurrock M25

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Scholars Bar Lounge
  • Scholars Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 650 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Frequently asked questions

Is Best Western Thurrock Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Thurrock Hotel?

Self parking is available for GBP 5.00 per night. Extended parking is available for GBP 5.00 per day.

What time is check-in at Best Western Thurrock Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Thurrock Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.

Where is Best Western Thurrock Hotel located?

Situated in the business district, this hotel is within 2 mi (3 km) of FA Premier League Hall of Fame, Royal Opera House Learning and Participation, and Arena Essex Raceway. Lakeside Shopping Centre and Rainham Marshes are also within 2 mi (3 km).

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Best Western Thurrock Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 279 out of 713 reviews
Rating 8 - Good. 241 out of 713 reviews
Rating 6 - Okay. 103 out of 713 reviews
Rating 4 - Poor. 51 out of 713 reviews
Rating 2 - Terrible. 39 out of 713 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gareth

Staff were great.
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Disliked: Staff & service, amenities
Not really a flagship for the Best Western brand.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, room very well equipped. Only 2 things let the room down. The floorboard above are very noisy and there were no light switches around the bed. You have to get out of bed to switch the lights off next to the door.
Stayed 1 night in Sep 2025

4/10 Poor

Mikhael

Disliked: Cleanliness, amenities, property conditions & facilities
Basic breakfast, no lifts , had to carry luggage up 2 floors. No ac, nesrky burned my self with the shower cold water dissappeared while showering.
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking for a business trip. Room was spacious, clean and modern and also a great price
Stayed 1 night in Apr 2025

6/10 Okay

jason

Liked: Staff & service
Staff were quick, polite and attentive, however the room was quite dated and did not come close to a Premier Inn equivalent of the same price. The shower tray was cracked and didn't drain if the shower was on full, and the shower door did not fully close. The bed was only a double and a bit uncomfortable due to the sprung mattress. The room and property however were clean and despite the location next to the A13 / M25 junction, it was supprisingly quiet.
Stayed 1 night in Sep 2025

8/10 Good

Zoe

Room was really spacious and super comfortable bed! Quiet location and ideal for business stay. Food was nice however I waited an hour and a half for it to be cooked which was not good!
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Easy parking, friendly staff. Room was large & comfortable.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff were very welcoming and helpful, especially the lady on the check-in desk on Saturday afternoon. The room lights were either all on or all off, so we were not able to have a subdued lighting.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our stay at Thurrock Best Western hotel, was very good, lovely, friendly and helpful staff. Our room was very nice, clean and really good facilities. We had a lovely tasty evening meal and a really good breakfast. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

This was a great stay,the last time i stayed it was not as good but they have made changes which have made a difference. Nice room everything clean and fresh and a great breakfast .
Stayed 1 night in Feb 2023

2/10 Terrible

Paul & Milena

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel isnt fit for purpose. Hotel is clearly old and in much need of a complete refurb or even better still, knock it down! Abandoned football ground next door completely derelict and area doesnt exactly feel safe as signs all in car parks warning of crime. You couldnt pay me yo stay in this place again! Expedia, I would take this off your list now as the photos you've used dont show this hotel in its true light.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale-Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel for staying in this part of London Bathroom was a bit dated and shower drained slowly but otherwise good clean room of great size
Stayed 1 night in Sep 2024

6/10 Okay

Grigorij

Liked: Cleanliness, staff & service
This may be an isolated case, but over the past three days I had to visit reception twice to have my key reprogrammed, as it stopped working. Also, on Saturday night, the music played for far too long and made it difficult for me to get to sleep and rest properly before my competition.
Stayed 3 nights in Jun 2025

2/10 Terrible

Tracy

The hotel decor is very dated. The room, although clean, upon entering we could smell sewerage. The more the water was run the better it got.
Stayed 1 night in Oct 2024

10/10 Excellent

zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super night

Super ... Very spacious hotel inc large bedroom. Hotel maybe a bit dated but it's clean today and the staff and super helpful and friendly. I would recommend and definitely stay again ..
Stayed 1 night in Feb 2024

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, room comfort

One night stay to see family

This was an excellent budget stay to visit family nearby. On arrival we were offered a free drink and breakfast was already included free. The room was huge for a basic room with a great rain forest shower, king size bed, big T.V. and ironing board etc if you needed it. I noticed that if available you could upgrade to a suite for just £30. Great value for money - plenty of free parking.
Stayed 1 night in Mar 2024

4/10 Poor

Khatija

Liked: Cleanliness, staff & service

Very very average at best

Like many Best Western Hotels the place is old and not brought up to modern standards. Shower was OK at best, room very sparse and desk too small to use. TV was small but just about adequate and still baffles me that hotel rooms do not have USB ports inext to the bed or at least in wall sockets as standard in 2025. Staff were nice and hotel was clean but these big old buildings are just that. Big, old and too expensive to bring up to modern standards. This also made the flooring very noisy as people walked about at night
Stayed 1 night in Apr 2025

6/10 Okay

Mike

Liked: Amenities
Disliked: Cleanliness
Parking was a nightmare. The room was very tatty with marks on the carpet and the bath panel was hanging off. Redeeming factors were a great shower, location close to shopping centre abd a wonderful breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff lovely,, I felt really welcome, they genuinely care about their customers, it was nice to chat to them,, they answered any qs& queries, the room was stunning, I was put in the nicest room, breakfast come with the stay, it's a wedding venue, it's nice to see the guest get ready for their weddings, there's a town 30mins down the rd, with a nice Romanian cafe, The reason why I didn't score it 10/10 was just because from the motorway, the fumes got in to the room.. we were put right next door to someone, who happened to snore, it is on the M11 where it's hard to get to.. unfortunately I wouldn't trust Uber& the restraunts not open until the evening
Stayed 1 night in Apr 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service, amenities
Window in shower room either needs a blind or to be more frosted, you can see right in. Rooms a bit dated, have stayed at other Best Western Hotels so was a bit disappointed that this wasn't the same. No big mirror to check what you look like once dressed, only the mirror above the dressing table. Otherwise, staff very friendly, car save in the locked car park and bed comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside garden was not in good condition and there was a female manager when I first arrived that was rude and complained in front of customers. But, as the week went on, she was not there. Everyone else was pleasant. There was just a lot of noise from the highway.
Stayed 7 nights in Jul 2024

2/10 Terrible

REV SAMUEL

A fellow guest used brute force and banged my door (room 128) and opened it. It was an terrible experience
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

My short stay (2 nights)

The limited staff were friendly but had difficulty speaking to someone at reception as not available, off doing other functions. Had to change room twice due to lack of basic amenities. Rooms clean, tidy & spacious bed comfortable. There was a party with loud music that finished around 23:30 but was told it should finish around 22:00 - I was offered another move but declined.
Stayed 2 nights in Sep 2023

6/10 Okay

Joan

The room was clean but had a smell in the shower and was told to run the water and it will clear. The cold water in the shower did not work in the mixer tap.
Stayed 1 night in Dec 2023

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