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Best Western Thurrock Hotel

3.0 star property
A peaceful garden retreat in the business district where travelers can relax on the terrace after exploring nearby dining options

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Photo gallery for Best Western Thurrock Hotel

2 bars/lounges - Best Western Thurrock Hotel (Purfleet)
Property grounds - Best Western Thurrock Hotel (Purfleet)
Check-in/check-out kiosk - Best Western Thurrock Hotel (Purfleet)
Property grounds - Best Western Thurrock Hotel (Purfleet)
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing - Best Western Thurrock Hotel (Purfleet)
Best Western Thurrock Hotel offers a quiet escape in the business district with its garden and terrace. Enjoy British dishes at Scholars Restaurant or relax with drinks at two bars. The staff is praised for their helpfulness and efficient luggage storage service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free WiFi

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free WiFi

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Purfleet, Best Western Thurrock Hotel is in the business district and near a train station. Lakeside Shopping Centre and Bluewater Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or The Arena. Spend some time exploring the area's activities, including golfing. Visit our Purfleet travel guide
Map
Ship Lane, Aveley, Purfleet, England, RM19 1YN

What's nearby

  • Lakeside Shopping Centre
    Lakeside Shopping Centre
    19 min walk - 1.0 mile
  • Royal Opera House Learning and Participation
    19 min walk - 1.1 miles
  • Arena Essex Raceway
    1 min drive - 1.7 miles
  • FA Premier League Hall of Fame
    2 min drive - 1.5 miles
  • The Backstage Centre
    3 min drive - 1.5 miles

Getting around

  • Grays Chafford Hundred Station
    4 min drive
  • Dagenham East Station
    11 min drive
  • Stansted Airport (STN)
    40 min drive

Restaurants

  • McDonald's
    2 min drive
  • Tim Hortons
    3 min drive
  • Tesco Café
    3 min drive
  • Costa Coffee
    17 min walk
  • Costa Coffee
    4 min drive

About this property

Best Western Thurrock Hotel

Hotel near Lakeside Shopping Centre
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Best Western Thurrock Hotel. The on-site British cuisine restaurant, Scholars Restaurant, offers breakfast, dinner, and kids' meals. In addition to 2 bars and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Smoke-free premises, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in REST, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Scholars Bar Lounge
  • Scholars Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 650 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Best Western Thurrock Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 5.00 per night. Extended parking is available for GBP 5.00 per day.

What time is check-in at Best Western Thurrock Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Thurrock Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.

Where is Best Western Thurrock Hotel located?

Situated in the business district, this hotel is within 2 mi (3 km) of Arena Essex Raceway, The Backstage Centre, and Lakeside Shopping Centre. Crossways Business Park and Princes Park are also within 6 mi (10 km).

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Reviews

Best Western Thurrock Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 309 out of 782 reviews
Rating 8 - Good. 255 out of 782 reviews
Rating 6 - Okay. 115 out of 782 reviews
Rating 4 - Poor. 61 out of 782 reviews
Rating 2 - Terrible. 42 out of 782 reviews

Reviews

Verified

10/10 Excellent

Desiree

Liked: Staff & service
Helpful staff and nice breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newbridge suite was amazing we booked for a second time hoping to stay in this room too but we’re put up in a different room unfortunately Super comfy bed great bath tub with jets easy check in Recommend staying here
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olatunde

Liked: Cleanliness, staff & service, amenities
The receptionist when we checked in was outstanding. Made a difference for our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Room was great & staff were helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness
Lovely room nice and clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful location, friendly and helpful staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and comfortable bed, lovely jet bath
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and received an unexpected upgrade. The breakfast was well above the standard that I have experienced elsewhere but the stand out thing about this hotel was the staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and clean room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast with package as on a cruise that morning. Staff friendly and professional room clean and comfortable 👌 only negative was traffic noise throughout the night thus did not sleep well but for the price excellent value for money
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adenike

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, tidy and safe.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Gareth

Staff were great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were fantastic.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Staff were friendly, hotel was clean. Road noise could be a problem but I alway take earplugs to hotels. Bed was hard but ok to sleep on. Small problem was my husband is 6’4 and the sloping ceilings in the room and in the shower were too low for him to stand under. Receptionist should have had more thought when placing us in a room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely clean comfortable Hotel. I will definitely come back here
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities
The staff are fantastic .. Paige on the front desk was just amazing. The hotel was very short staffed due to illnesses, so Paige had many hats! The hotel itself is clean, however it really does need to be decorated! There is a horrible smell of damp in the hallways and rooms! We had to move rooms due to a broken toilet!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Justyn

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, hotel on the whole clean. Staff friendly, but one lovely girl running reception, serving food and running bar, so beers not coming too fast. Could do with more staff on.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Its lovely here its missing 1 thing a swimming pool but will be back again lovely staff and environment very ideal for family
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe parking clean room friendly staff and good value.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking for a business trip. Room was spacious, clean and modern and also a great price
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Adenike

Most of the staff are nice and helpful. Bed was comfortable. There is no lift in the hotel, making it stressful to carry luggage to and fro 2nd floor.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as always

This is my regular go to hotel when visiting Essex/London. Very easy to get to, just off the M25 and very close to Lakeside Shopping Centre. There is plenty of parking. Check in is quick. Rooms are spacious and clean with a well stocked complimentary tea tray and complimentary toiletries. Bed is comfortable and shower is great. Staff are all very nice and friendly, especially Donna, Kirsty, Jamie and Theresa who always make you feel like a friend more than a guest. Will definitely be back again soon.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Very pleased with this hotel. Excellent staff and close to underground for trip into West End and Tilbury Docks!!
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Easy parking, friendly staff. Room was large & comfortable.
Stayed 1 night in May 2024