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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Travelers claim their own slice of paradise with complimentary cabanas on the beach, enjoy evening entertainment under stars, and try surfing or paddleboarding

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Exterior - SLS Playa Mujeres – ALL Inclusive Collection (Punta Sam)
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Restaurant - SLS Playa Mujeres – ALL Inclusive Collection (Punta Sam)
Exterior - SLS Playa Mujeres – ALL Inclusive Collection (Punta Sam)
3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge) - SLS Playa Mujeres – ALL Inclusive Collection (Punta Sam)
SLS Playa Mujeres – ALL Inclusive Collection offers a private beach for sunbathing, three beach bars for refreshments, and Ciel Spa for rejuvenating treatments after enjoying resort activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly

Room options

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Showing 18 of 18 rooms

View all photos for Captivate Swim-Out King

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Two Queen

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight Ocean View King

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View King

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View Two Queen

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight King

Premium bedding, free minibar, in-room safe, desk

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Two Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

SLS Elite King | Premium bedding, free minibar, in-room safe, desk

SLS Elite King

7.6 out of 10
Good
(4 reviews)
  • Marina view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Two Queen

SLS Elite Two Queen | Premium bedding, free minibar, in-room safe, desk

SLS Elite Two Queen

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King | Premium bedding, free minibar, in-room safe, desk

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Ocean View Rooftop Two Queen

SLS Elite Ocean View Rooftop Two Queen | Premium bedding, free minibar, in-room safe, desk

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite | Premium bedding, free minibar, in-room safe, desk

SLS Elite Specialty Suite

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Euphoria Suite King

Euphoria Suite King | Premium bedding, free minibar, in-room safe, desk

Euphoria Suite King

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Euphoria Corner Suite Ocean View King

Balcony view

Euphoria Corner Suite Ocean View King

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Family Style two-Bedroom

  • Garden view
  • 135 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Delight Family Style Two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Delight Family Style Two-Bedroom

  • City view
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Premium bedding, free minibar, in-room safe, desk

Euphoria Corner Suite Marina View King

  • Marina view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite | Premium bedding, free minibar, in-room safe, desk

Luxuriate Two Bedroom Suite

  • Ocean view
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Playa Mujeres, a neighborhood in Punta Sam, SLS Playa Mujeres – ALL Inclusive Collection is next to a golf course and on a private beach. Plaza Las Americas and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Punta Sam travel guide
Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Una hermosa tarde en la playa , el clima es estupendo y fresco
    Mujeres Beach
    19 min walk - 1.0 mile
  • High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.
    Isla Mujeres Ferry Terminal
    44 min drive - 4.8 miles
  • Norte Beach which includes swimming, a sandy beach and tropical scenes
    North Beach
    44 min drive - 5.0 miles
  • Punta Sam Ferry Terminal
    8 min walk - 0.5 miles
  • Punta Sam Beach
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    42 min drive

Restaurants

  • The Deli
    10 min walk
  • The Rooftop
    13 min walk
  • caprichos villa del palmar
    11 min walk
  • Gourmet Hall
    13 min walk
  • Davinos
    11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury family-friendly property renovated in 2024 and located near Ultramar Ferry Puerto Juárez
Located close to North Beach and Isla Mujeres Ferry Terminal, SLS Playa Mujeres – ALL Inclusive Collection provides an adjacent golf course, a marina, and a nightclub. This property is a great place to bask in the sun with a private beach, free beach cabanas, and 3 beach bars. Treat yourself to reflexology, a body treatment, or a body wrap at Ciel SPA, the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. The 24-hour gym offers yoga classes and fitness classes; other things to do include beach volleyball, beach yoga, and kayaking. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with 2 poolside bars and a swim-up bar.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • A beach club on site, concierge services, and a porter/bellhop
  • Outdoor furniture, games, and coffee/tea in the lobby
Room features
All 498 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Children's slippers, children's books, and art supplies
  • Rainfall showers, hair dryers, and shampoo
  • 42-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, childcare services, and free infant beds

All inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
8.8 out of 10, Excellent, 1,590 reviews
Finest Playa Mujeres by The Excellence Collection - All Inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.

Is SLS Playa Mujeres – ALL Inclusive Collection pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. A cleaning fee of USD 159 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SLS Playa Mujeres – ALL Inclusive Collection?

Check-out is at noon.

Are there all-inclusive benefits at SLS Playa Mujeres – ALL Inclusive Collection?

Some rate plans available at this property are all-inclusive.

Where is SLS Playa Mujeres – ALL Inclusive Collection located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 4.5 mi (7.2 km) from Ultramar Ferry Puerto Juárez, and within 12 mi (20 km) of Plaza Las Americas and Langosta Beach. Tortuga Beach and Cancun Convention Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 590 out of 850 reviews
Rating 8 - Good. 126 out of 850 reviews
Rating 6 - Okay. 69 out of 850 reviews
Rating 4 - Poor. 30 out of 850 reviews
Rating 2 - Terrible. 35 out of 850 reviews

Reviews

Verified

10/10 Excellent

Patricija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect hotel, high end, amazing for adults but also perfect for families, will be coming back here for sure. Also Gaspar at the pool - perfect service. Thanks for great vacation!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the BEST TIME! Will be back with our kids very soon.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luiza

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great dining options and friendly service. Modern rooms and fun atmosphere make it a fantastic place for a beach vacation.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort with a great layout, easy access to all amenities. Lunch service could be slow
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Great place to relax.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Evangelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. I wish they had more entertainment- they do not play music by the pool so it gets a little boring. Food was good.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Keith Maurice

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had a pleasant aroma. The staff was very friendly!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mengfei

Liked: Cleanliness, property conditions & facilities
Food is delicious, service is good, resort is new and clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with delicious restaurants, amazing staff especially at the adult pool and very spacious rooms (we stayed at the swim out 2 bedroom).
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jaynish

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with clean modern facilities, spacious rooms, great location, right off the beach, and most importantly, the friendliest, most helpful support staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Katherine Anne

Positive : lovely property , rooms spacious and well designed . Beds very comfortable , great bathroom, room service/housekeeping very good
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rabab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, people were amazing, we loved it!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kourtney

service and kindness from staff was amazing. loved the food too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Antwone

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, very clean, and the stuff was GREAT. If you ever stay in the Elite rooms, i highly recommend requesting Romàn as your personal butler. His service and attention to detail is top tier
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family getaway. I can’t remember the last time we were able to relax this much on a family vacation. SLS Playa Mujeres really delivered. The kids club and teens club were fantastic.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. 2nd visit since opening and I will definitely return.,
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joseph Yves

Liked: Amenities, property conditions & facilities
Beautiful room always well cleaned Stayed with 2 kids ages 8 and 6 While they had alot of fun we didn’t feel as though this was luxury. We had heard from ppl who were there last year that the food was amazing but we did not have the same experience. The food was acceptable. We do not usually stay in all inclusives so we have a higher standard in regards to food but it will still disappointing. Also there was no lazy river. The adult pool was very nice, the kids club is fun and my son enjoyed the teens club as well. Overall was a good vacation but don’t expect amazing food.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the resort and staff were excellent. The variety of activities, food, and ability to just relax if necessary are all a reality at the resort. Travelling with two young kids, there was plenty of options for them to stay busy and overall we enjoyed our experience very much, and would recommend the result to anybody looking for a similar experience.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Ashlei

Liked: Cleanliness, property conditions & facilities
Most of the staff was great, the food was absolutely excellent although the Italian restaurant was my least favorite, the facility was very nice. It was very relaxing and I enjoyed myself. However, there was not much to do on some nights. There’s no club or casino so I would say this resort is more about relaxation plus there’s lots of kids. Around the fourth night we did become bored, but it was OK because we were there for relaxation overall I enjoyed myself.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amazing food at this resort and the amazing staff 10/10 would recommend
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sobana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful resort. Some upkeep of the property is required, esp by the family pool area. Food was excellent! Great place for families and adults. Bathrooms could use some ventilation.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Angelina S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, staff is professional. Beautiful hotel! Will come back again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, amenities
Great resort and staff. Very clean.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful resort! This is the cleanest place on earth. I swear there’s someone with a broom behind you as you walk down the walkway. It’s absolutely esthetically stunning. My family had a wonderful stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tomeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great trip! The food was amazing! Very friendly staff!
Stayed 4 nights in Sep 2025