Does Elite Vacation Club have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Elite Vacation Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elite Vacation Club?

Self parking and valet parking are free at this property.

What time is check-in at Elite Vacation Club?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Elite Vacation Club?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Elite Vacation Club provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Elite Vacation Club?

Some rate plans available at this property are all-inclusive.

Where is Elite Vacation Club located?

Nestled on the beach, this Punta Sam resort is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

10/10 Excellent

Agatha

Sep 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent time at the hotel. It was worth every penny spent

Stayed 4 nights in Sep 2025

8/10 Good

Antonio

Sep 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.

Stayed 5 nights in Aug 2025

10/10 Excellent

Mia

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family Vacay - Great Food.

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.

Stayed 4 nights in Apr 2025

4/10 Poor

Erfan

Sep 15, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.

Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald H Braswell

Dec 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is fabulous. Staff was very helpful and friendly.

Stayed 3 nights in Dec 2024

10/10 Excellent

Kale

May 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love everything

Stayed 3 nights in May 2025

10/10 Excellent

Tanisha

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

May 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!

Stayed 4 nights in Apr 2024

10/10 Excellent

Adrian Leonardo

Apr 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was very clean and courteous ,

Stayed 4 nights in Apr 2024

8/10 Good

Steffanie

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.

Stayed 7 nights in Feb 2025

10/10 Excellent

Alecia Marie

Dec 2, 2024

Liked: Amenities

Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.

Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Aug 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Villa del Palmar Cancún is beautiful

Stayed 6 nights in Aug 2022

10/10 Excellent

Sean

Dec 15, 2022

Liked: Staff & service, amenities, property conditions & facilities

Great resort stay. Good service. Excellent food options.

4/10 Poor

livanessa

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.

Stayed 5 nights in Feb 2025

10/10 Excellent

Cindy Anai

May 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!

Stayed 2 nights in May 2024

8/10 Good

Makarios

Aug 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.

Stayed 7 nights in Jul 2024

10/10 Excellent

Percy C

Dec 9, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Let you relax and comfortable.

4/10 Poor

Andy

Aug 28, 2023

Property is pretty far and not in the best neighborhood

Stayed 5 nights in Aug 2023

4/10 Poor

Robert Edward

May 9, 2024

Disliked: Staff & service, amenities

The pools where nice the staff were so so the liquor was terrible and watered down the staff always try to get you somewhere into spending slot Of money for literally everything they charge for they told us we had all inclusive up until we arrived there they said it wasn’t all inclusive and had to end up spending money for everything when we made sure to get a all inclusive resort, and they know now you have no other choice After traveling there and taking multiple layover flights to get there and sleeping at random airports to get to that resort and then being told that our stay wasn’t all inclusive and we have no other choice but to end up staying there. Other then that the place was ok but not really much to do there at that resort !

Stayed 5 nights in Apr 2024

8/10 Good

Daniel Esteban

Jan 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.

Stayed 3 nights in Jan 2023

8/10 Good

Tania Cruz

Feb 14, 2024

Liked: Amenities

Property is in excellent conditions. Two things to be aware of - this site has 2 different options one is an ALL inclusive package, the other is ROOM only!!! Please make sure to pick the one that fits the best For you and don’t rush choosing the right option for you & family. I went on a birthday trip and I accidentally booked the only that only the room, after trying to communicate with the hotel staff a few times found out the day before arriving to Cancun that the package I chose wasn’t all inclusive- once at the facility they offered me the all inclusive for $900 more…which we refused. Instead we bought tours with food included. Another thing is, if you would like everything walking distance or with public transportation nearby DON’T do the Punta Sam area. Is nice for relaxing if you’re doing the all inclusive and not planning to do any tours, this is an excellent option for you. Also the ferry to Isla Mujeres is right next to the hotel which was a plus. Not bad for being our first time in the area but would’ve done another area with more transportation options and/or walking distance places. Hoping my review helps!

Stayed 4 nights in Feb 2024

8/10 Good

Trang

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.

4/10 Poor

Kelton

Feb 20, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.

10/10 Excellent

Tiffany

Oct 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fabulous

Stayed 6 nights in Oct 2025

10/10 Excellent

Fernando

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!

Stayed 2 nights in Sep 2025

Elite Vacation Club

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