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Hotel Aqua

3.0 star property
Hotel with a bar, near Enjoy Punta del Este Casino & Resort

Choose dates to view prices

Hotel Aqua, surrounded by Punta del Este's vibrant atmosphere, offers a sun-kissed terrace and a library for guests. Practical comforts include WiFi and dry cleaning. Multilingual staff ensures a smooth, hassle-free experience.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Heating
TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, free WiFi, bed sheets

Superior Suite

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free WiFi, bed sheets

Junior Suite

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | 1 bedroom, free WiFi, bed sheets

Economy Room

Highlights

Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Calle 20 entre 28 Y 29, Punta del Este, Maldonado, 20100

What's nearby

  • Calle 20 - 1 min walk - 0.0 miles
  • Gorlero Avenue - 1 min walk - 0.1 miles
  • Brava Beach - 5 min walk - 0.3 miles
  • Artigas Square - 7 min walk - 0.4 miles
  • Enjoy Punta del Este Casino & Resort - 17 min walk - 0.9 miles

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Lady Marion - ‬2 min walk
  • ‪El Secreto - ‬4 min walk
  • ‪Les Delices - ‬1 min walk
  • ‪Charruas - ‬2 min walk

About this property

Hotel Aqua

Hotel near Enjoy Punta del Este Casino & Resort
Take advantage of a terrace, a library, and dry cleaning/laundry services at Hotel Aqua. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
Room features
All 70 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 14-inch TVs with cable channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Punta del Este
Hotel Aqua Punta del Este
Hotel Aqua Hotel
Hotel Aqua Punta del Este
Hotel Aqua Hotel Punta del Este

Frequently asked questions

Is Hotel Aqua pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Aqua?

There is free parking nearby.

What time is check-in at Hotel Aqua?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Aqua?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Aqua provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Aqua located?

Located in Peninsula, this hotel is within 1 mi (2 km) of Calle 20 and Enjoy Punta del Este Casino & Resort. Gorlero Avenue and Punta Bowling are also within 5 minutes.

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Reviews

Hotel Aqua Reviews

6.6

6.8

Cleanliness

8.8

Location

7.2

Staff & service

6.0

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 380 reviews
Rating 8 - Good. 125 out of 380 reviews
Rating 6 - Okay. 94 out of 380 reviews
Rating 4 - Poor. 53 out of 380 reviews
Rating 2 - Terrible. 49 out of 380 reviews

Reviews

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pics are deceiving online. Nice lobby and that’s it. Mold on ceiling and walls. Need full room and bathroom renovation. Rooms are very small. No ventilation. Left a day early as it was very uncomfortable.
Stayed 3 nights in Jan 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Stayed 3 nights in Oct 2023

6/10 Okay

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício, mas eu não indico.

Razoável. Limpeza do Hotel foi zero. Nosso quarto tinha até ninho de formiga embaixo da banheira, ainda tinha cabelos no chão... Acho que só trocaram a roupa de cama e as toalhas. Café da manhã bem bagunçado, tinha apenas uma pessoa dando conta de tudo. Era em um local pequeno, nem tinha onde todos os hóspedes sentarem e ficava faltando comida, além de não conseguirem limpar as mesas entre um hóspede e outro. Atendimento na recepção ainda foi bem complicado, falta de vontade e educação dos atendentes com os turistas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel para estancias cortas
Stayed 1 night in Feb 2025

4/10 Poor

Orlando

Disliked: Property conditions & facilities, room comfort

Hotel muy Flojo y de mal calidad

El valor promedio del hoyel fué casi el doble de lo que se paga en hoteles similares en Paraguay, Brasil, Venezuela o Colombia y el estado del hotel era sin duda el peor en 84 ciudades que hemos visto em un recorrido que estamos haciendo por sur america. Donde tampoco tenian estacionamiento y el Desayuno es el único hotel en 84 ciudades donde ni huevos habia en los desayunos.
Stayed 2 nights in May 2025

6/10 Okay

Mari

Disliked: Amenities
Well located but poor in hygiene, the rooms are old! Good breakfast though!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y ubicación , todo a mano
Stayed 5 nights in Feb 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, amenities
Buena en limpieza Buena en atención Buena
Stayed 5 nights in Feb 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel muy abandonado. Humedad, pelos en la cama y baño. Mobiliario muy gastado. Caro por lo que ofrrce
Stayed 4 nights in Jan 2025

8/10 Good

Martin Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención de los propios dueños. Muy buen desayuno. Muy buenas comodidades. Hotel muy recomendable con una atención personalizada que merece volver.
Stayed 1 night in Feb 2025

6/10 Okay

Jayme

Disliked: Cleanliness, property conditions & facilities, room comfort

Sofrível

As acomodações são razoáveis, o único ponto positivo é a localização
Stayed 3 nights in Jan 2025

4/10 Poor

Leonardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com péssima manutenção. Funcionários apáticos. Quartos sem mini bar. Café da manhã pobre.
Stayed 1 night in Jan 2025

4/10 Poor

Ana Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pessimo

A localização é a única coisa boa, pois o hotel é péssimo, quarto velho e fedorento! Quando entrei no banheiro tinha restos de cabelo no box. O quarto fedia a coisa suja!
Stayed 2 nights in Jan 2025

6/10 Okay

Renato

Disliked: Property conditions & facilities
Hotel bem localizado! Cama velha, ar condicionado muito sujo e barulhento. O quarto não possui mesa ou local para colocar as malas abertas, então as nossas ficaram no chão. O banheiro é novo, só peca pela cortina para separar o box. O café da manhã é razoável, mas a limpeza das mesas ficou à desejar.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Buena ubicación. Sin grandes expectativas.

Lo mejor es la ubicación y el personal amable. Lo regular es que todo se rompe durante la estadía (el agua caliente, el ascensor, la caja fuerte, etc), y hay perros en la recepción y durante el desayuno paseando por las mesas. Hay pocas chicas de limpieza y pueden no hacerte el cuarto. El desayuno, falta personal para reponer todo y siempre faltan cosas. Las habitaciones pequeñas, armario pequeño. Para fin de semana puede ser, más días incómodo.
Stayed 8 nights in Jan 2025

6/10 Okay

aelia

Liked: Staff & service
Disliked: Cleanliness
A localização é excelente, porém os atendentes e o café da manhã são um pouco perdido e bagunçado. Não tem explicação de quase nada e demora muito pra liberar cadeira pra sentar. Informo que tbm não é muito limpo pedi pra organizarem o quarto e nem o lixo tiraram
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, en excelente ubicación. La atención super amable. Muy buen servicio acorde al precio.
Stayed 1 night in Jan 2025

4/10 Poor

Mateo

Disliked: Cleanliness, staff & service, property conditions & facilities

Nefasto

La experiencia nefasta. Ofrecen como servicio estacionamiento disponible pero la realidad es que tienen preferencia por los Motociclistas Brasileños “porque vienen siempre” y a uno lo dejan sin lugar, cuando uno paga por los servicios en su totalidad al igual que ellos. Tienen una desorganización importante en general, no les da el personal para limpiar las habitaciones que cuando uno llega a la tarde de la playa, no está pronta la habitación habiendo entregado la misma para limpiar en la mañana.. y aún así, pedis toallas en recepción y te mandan buscar a las limpiadoras uno mismo. Falta limpieza en las habitaciones, caminas descalzo y se te pegan los pelos de otros huéspedes. El frigobar está colocado en un hueco que no tiene enchufe por ende tenes que andar trasladando el frigobar a otro lado que tenga enchufe.. Las puertas del ropero tenes que haber hecho 90k en pecho por 1 mes para poder moverlas.. Y por último, tienen 3 aires acondicionados en el lugar del desayuno y siendo pleno verano y temporada no prenden ni 1, teniendo la gente andar reclamando que los prendan.. En resumen, si pueden gastar un poco más e ir a un hotel un poco más como la gente, recomiendo 👍
Stayed 3 nights in Jan 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 4 nights in Jan 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel medio

Falta muita manutenção . Muito desorganizado serviço do vafé da manhã apesar de tudo ser de boa qualidade. A gestão é muito ruim Os rapazes da recepção são excelentes muito solícitos. Todos os funcionários muito bons o que falta é uma direção com regras definidas
Stayed 9 nights in Dec 2024

2/10 Terrible

GUILHERME

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior hotel em Punta del Este

Pior hotel que já fiquei em Punta del Este ( é minha quinta vez ) . Peguei suite mais cara . Porém não tem tomada para carregar o celular ( apenas 1 no banheiro outra para TV e outra para abajur da mesa de cabeceira ) Frigobar não gelava nada . Cortinas despencando tanto nas janelas que por sinal não se consegue mantê-las abertas se quiseres e também no box . Ficamos 07 noites e depois de muita reclamação e escândalo conseguimos que limpassem o quarto e trocassem as toalhas ( fizeram apenas 3 vezes ) Café da manhã muito ruim e não tinha ninguém para recolher os pratos xícaras usadas e limpar as mesas ( o que tinha que ser feito pelos hóspedes ) O hotel se designa pet friendly ( amamos animais ) porém o quarto abaixo tinha uma varanda onde 3 cachorros de porte grande latiam muito e faziam suas necessidades sem que ninguém limpasse. Uma das 2 chaves não abriam ( chave de metal ) Funcionários despreparados , nada simpáticos e não resolviam nada . Só se salvou a localização Não recomendo em hipótese alguma
Stayed 7 nights in Dec 2024

2/10 Terrible

Pablo

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad situation for hotel sector in Punta del Este

Bad smell, weird guests, never cleaned the room, oily coffee at breakfast... according to my colleagues staying at similar 3 stars within same date, lack of maintaining and poor service is a common situation for the hotel sector in Punta del Este. I would not want to be cruel, and I guess pandemics impacted severely the sector that has not recovered.
Stayed 3 nights in Nov 2024

4/10 Poor

Claudio Spoerer

Disliked: Staff & service, property conditions & facilities
Propiedad que tiene muy buena ubicación, pero requiere remodelación y mejorar servicio de atención (recepción y desayuno). Desayuno muy pobre.
Stayed 3 nights in Nov 2024

6/10 Okay

Ana Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Limpeza deixou muito a desejar, chão sujo, móveis sujos, toalhas amareladas, aspecto geral ruim. Acústica do local também muito ruim, dava para ouvir o que falavam nos outros quartos. No primeiro dia, muito cheiro de cigarro, mas depois conversamos com a recepção e orientaram o vizinho que era proibido fumar no quarto. Fator positivo a localização.
Stayed 2 nights in Nov 2024

6/10 Okay

Héctor

Puedo apreciar que tuvo su esplendor de los 80’s y 90’s, pero ya toca renovar. La ubicación sin duda es excelente y el personal super amable.
Stayed 3 nights in Nov 2024

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