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Secrets Tides Punta Cana All Inclusive - Adults Only

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Aerial view - Secrets Tides Punta Cana All Inclusive - Adults Only (Punta Cana)
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Lobby sitting area - Secrets Tides Punta Cana All Inclusive - Adults Only (Punta Cana)
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas - Secrets Tides Punta Cana All Inclusive - Adults Only (Punta Cana)
Free minibar, in-room safe, desk, laptop workspace - Secrets Tides Punta Cana All Inclusive - Adults Only (Punta Cana)
Luxury
4.5 star property
9.4

Exceptional

Beachfront sanctuary in Punta Cana

Swim-up bars serve premium cocktails in three pristine pools. Attentive staff provide exceptional service throughout the adults-only resort. After sunset, the Marketplace transforms into an incredible dining venue where guests enjoy gourmet meals under starry skies.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite Garden View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Garden View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Pool View Double

Junior Suite Pool View Double | Garden view

Junior Suite Pool View Double

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Pool View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Pool View King

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Out Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Swim Out King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Out King

9.8 out of 10
Exceptional
(9 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Tropical View King

Junior Suite Tropical View King | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Jr. Suite Ocean Front Swim Out Double

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Jr. Suite Ocean Front Swim Out King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Jr. Suite Ocean Front Double

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Ocean Front Double

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Jr. Suite Ocean Front King

Preferred Club Jr. Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Ocean Front King

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Jr. Suite Partial Ocean View King

Preferred Club Jr. Suite Partial Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Partial Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Jr. Suite Swim Out King

Preferred Club Jr. Suite Swim Out King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr. Suite Swim Out King

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 124 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junor Suite Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junor Suite Partial Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View Double

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Jr Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Jr Suite Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Secrets Tides Punta Cana All Inclusive - Adults Only is in Uvero Alto, a neighborhood in Punta Cana. While the natural beauty of Macao Beach and Arena Gorda Beach can be enjoyed by anyone, those looking for an activity can check out Cana Bay Golf Club. Sirenis Aquagames Water Park and Splash Water Park are also worth visiting. Visit our Punta Cana travel guide
Map
Playa Uvero Alto Km 276, Punta Cana, La Altagracia

What's nearby

  • Macao Beach
    Macao Beach
    15 min drive - 6.7 miles
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    43 min drive - 20.8 miles
  • Aerial view of the Punta Cana beach with white sand and turquoise water of the Caribbean Sea. Top places for summer vacations in all Inclusive resorts and hotels in Dominican Republic
    Punta Cana Beach
    49 min drive - 33.4 miles
  • beach near Uvero Alto
    7 min walk - 0.4 miles
  • Sirenis Aquagames Water Park
    5 min drive - 1.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    45 min drive

Restaurants

  • Freestyle Tiered Pool and Bar
    4 min walk
  • Spoon
    3 min walk
  • Wink
    3 min walk
  • Carnival
    8 min walk
  • Coco Cafe
    9 min walk

About this property

Secrets Tides Punta Cana All Inclusive - Adults Only

Luxury all-inclusive property near Sirenis Aquagames Water Park
At Secrets Tides Punta Cana All Inclusive - Adults Only, you can look forward to a nightclub, 3 swim-up bars, and 3 poolside bars. Treat yourself to a deep-tissue massage, a body wrap, or a body treatment at Spa by Secrets, the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Fitness classes are offered at the gym; the property also has a firepit, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 8 bars.
Other perks at this property include:
  • 3 outdoor pools along with 3 swim-up bars, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Massage treatment rooms, concierge services, and luggage storage
  • A reception hall, a gift shop, and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 668 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Paintball
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 4 floors
  • 9 buildings
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 4030 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: DOP 4030 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does Secrets Tides Punta Cana All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Secrets Tides Punta Cana All Inclusive - Adults Only pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 4030 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Tides Punta Cana All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Secrets Tides Punta Cana All Inclusive - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Tides Punta Cana All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, surfing/body boarding, and more.

Where is Secrets Tides Punta Cana All Inclusive - Adults Only located?

This Uvero Alto property is on the beach, 1 mi (1.6 km) from Sirenis Aquagames Water Park, and within 12 mi (20 km) of Macao Beach and Arena Gorda Beach. Cana Bay Golf Club and Punta Blanca Golf Course are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Secrets Tides Punta Cana All Inclusive - Adults Only Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 320 out of 409 reviews
Rating 8 - Good. 53 out of 409 reviews
Rating 6 - Okay. 26 out of 409 reviews
Rating 4 - Poor. 8 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, great beach
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego our butler was as good as they come. We have been to several different places and Diego by far has been the best! Could not recommend him or the rest of the staff more. Everyone we met or interacted with was genuinely happy to work there
Stayed 5 nights in May 2026
Verified

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and spot on in needs.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful property. The staff was very helpful and nice. Marlyn helped before we got to the resort and was helpful when we were there. The beach was beautiful. We had a mishap at the spa where my husband locked his card key in the locker and they were able to retrieve the card key and it was resolved quickly. We enjoyed the spa and the overall experience. The entertainment was great. You don’t have to leave the resort for anything.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Saynathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and bars was amazing . The staffs was great. They went above and beyond. The cleanest of property was up to par! Would go there again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel! Everything exceeded my expectations. The room was spotless, modern, and very comfortable. The staff were incredibly friendly and went above and beyond to make sure I had everything I needed.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bridget sutton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was amazing everything was perfect will definitely be returning. You could not ask for a better experience from beginning to end. Staff was wonderful, room service, pools, food, drinks too notch and the nightly shows so well worth watching. Out of 1 to 10 they get a 10
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but good things to say about my stay at Secret Tides. The place is spectacular, and the service is excellent. Everyone is very friendly and always attentive to ensure we were having a stay that met our expectations. In fact, our expectations were far exceeded. I definitely recommend it as a 5-star hotel, and we will be back soon.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible reception and service extraordinary.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful and the spa was amazing! I got a deep tissue massage and I asked the masseuse to focus on a couple problem areas and while she did, she made sure to still relax and massage every other part of my body and still really helped with my knots (she also checked if pressure is to my liking) and she gave me the choice to pick the scent for the essential oils being used during our massage. I really enjoyed it
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay! Will never be able to book another vacation without a swim out room, this place is truly a beautiful property. At every pool bar and restaurant we visited, the staff went out of their way to make us feel welcomed and at home. When you visit the Italian restaurant or the Barside Grill ask for Randy as your server, he went out of his way to make sure our meals were cooked to order. If you spend some time poolside, say hi to Victor, he continuously checked on our group all afternoon and made sure we were taken care of. We are already making plans for the next visit!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff was so attentive, the poolside bar service was awesome, swim up pool unbelievable
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Beautiful 5 Star Hyatt Hotel SecretaTides In Punta Cana Pool Side Unit. I Would Appreciate The Housekeeping Spoke English. Please Advice The Oceana Restaurant Menu Corrected For Lunch Lobster & Pasta. I Was Served Shrimp. No Notification Of The Off Season No Lobster Served At This Time. Thank You, Kathy
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Sheldon

Liked: Cleanliness, amenities, property conditions & facilities
The wait staff was excellent, room was great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing. The staff may have been the greatest staff we’ve ever had and we’ve been to a lot of resorts in many other countries. We got in our van to leave to the airport and said F’it, let’s stay for 1 more day, turned around and went back. That’s something we’ve never done and it is a testament to the property and their staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely nice 👍
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maya J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort I’ve been to, what really made a difference was the people who worked there. Starting with Enrique at the front desk who was accommodating and made sure my birthday was special. And the entertainment workers who made sure we had a fun and relaxed time! Like Manuel who was very attentive, funny and kind! Everyone there made the experience that much better. The rooms were beautiful, the property is gorgeous, the pools are top tier. The food could be better, but other than that I loved it and would definitely return.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort properly was clean I think they needed more staff at the bars. The restaurants were ok not 5 star. I would rate at a7.Staff was friendly but needed to speak more english. Shout out to Chakira from entertainment staff she was fun and helpful. Over all a nice resort. We didnt get preferred status so naybe that is better but was 200 a day more per day just for premium liquor and one more restaurant
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Aldonza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience is excellent. This is not a party hotel and really sticks to the Hyatt standards. Pros: cleanliness is excellent. Staff was very attentive and caring. Rooms are very comfortable including the bed. Easy check in and check out process. Cons: entertainment for adults can improve. An authentic Dominican Restaurant serving food cooked by a native chef would be amazing. A live band that plays classic merengue would be great. Comment: it is an amazing hotel with great service. I wish they would incorporate the Dominican Republic culture a bit more.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Grisandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, food is excellent, quiet and the staff is friendly
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Douglas Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean and the cleaning staff did a great job. Even after our butler made requests and we went to the vip services our mini bar only got restocked one day.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

sally

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Friendly and helpful staff. Big clean rooms. Lots of activities. 10 restaurants on the property big pools, clean beach. It was a perfect place.
Just one of the three pools
Clean beautiful beach with drinks and food brought right to you chair.
Another beautiful pool and bar
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Place was very nice , in every corner there is a staff member you ask question . Very good hotel I will go again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ryan Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and very clean. The staff was super friendly and helpful. I made the comment to my girlfriend that they seemed actually happy. The food and drinks were excellent too! The sushi and hibachi was just ok, but we loved everything else. No stomach issues either. We would come back in a heartbeat. I want to try a swimout room next! We stayed facing Breathless, and we did hear some noise. Nothing too bad for us though.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, food was decent and the whole resort was the cleanest hotel i’ve ever been in.
Stayed 5 nights in Sep 2025