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Hotel Riu Palace Macao - Adults Only - All Inclusive

Property class: 4.5

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

A resort with a central swimming pool, beach area, and ocean view. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
Creator video
A modern building with a central entrance, surrounded by palm trees and a pathway leading to the entrance. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
An outdoor dining area with wooden flooring, tables, chairs, and ceiling fans. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
A bar area with wicker furniture, a bar counter, and a large window. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
Located close to Arena Gorda Beach and Iberostar Golf Course, Hotel Riu Palace Macao - Adults Only - All Inclusive provides an adjacent golf course, free water park access, and a nightclub. Treat yourself to a hot stone massage, aromatherapy, or a body scrub at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes are offered at the gym; other things to do include snorkeling, scuba diving, and windsurfing. Free in-room WiFi is available to all guests, along with a swim-up bar and a grocery/convenience store.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 56 of 56 rooms

View all photos for Suite (U)

A modern hotel room with a large bed, a bedside table with a lamp, a ceiling fan, and a view of palm trees through the window.

Suite (U)

8.4 out of 10
Very good
(26 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, U)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (Deluxe, U)

8.4 out of 10
Very good
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, B2C-US)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, B2C-US)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

A modern hotel room with a large bed, a bedside table with a lamp, a ceiling fan, and a view of palm trees through the window.

Suite (B2C-US)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

A modern hotel room with a large bed, a bedside table with a lamp, a ceiling fan, and a view of palm trees through the window.

Suite (C)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | C)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | C)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite (Superior | C)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (C)

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite (Superior, L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, L)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (Deluxe, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

A modern hotel room with a large bed, a bedside table with a lamp, a ceiling fan, and a view of palm trees through the window.

Suite (B2C-CA)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | B2C-CA)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | B2C-CA)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a television.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, U)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Suite (Swim-up, Deluxe Elite Club, U)

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, U)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club, U)

8.0 out of 10
Very good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club, L)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Deluxe Vista al Mar Elite Club (L)

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club (U) )

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite, Ocean View (Elite Club (U) )

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club (C) )

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite, Ocean View (Elite Club (C) )

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | C)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club | C)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, E)

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

A room with a bed, a bottle, a bag, and a card labeled 'ELITE CLUB BY RIU'.

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-US)

A hotel room with a bed, a coffee table, a bottle of champagne, and a gift bag with a tag.

Junior Suite, Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

A poolside area with a person sitting by the pool, another person holding a drink, and palm trees in the background.

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (U))

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe Elite Club (U) )

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

A glass of champagne with a bottle label, a glass of water, and a napkin on a wooden table.

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe | Elite Club | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, U)

A hotel room with two beds, a desk, and a balcony with a view.

Junior Suite (Superior, U)

8.0 out of 10
Very good
(78 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Bávaro, a neighborhood in Punta Cana, Hotel Riu Palace Macao - Adults Only - All Inclusive is next to a golf course and near the beach. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Looking to enjoy an event or a game while in town? See what's going on at Rafa Nadal Tennis Center Punta Cana, or consider a night out at Coco Bongo Punta Cana. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A resort with palm trees, a pool, and lounge chairs.
    Arena Gorda Beach
    7 min walk - 0.4 miles
  • A beach with clear turquoise water, palm trees, and sun loungers.
    Punta Cana Beach
    33 min drive - 21.9 miles
  • Splash Water Park
    3 min walk - 0.2 miles
  • Punta Blanca Golf Course
    4 min drive - 1.0 mile
  • Iberostar Golf Course
    6 min drive - 2.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    29 min drive

Restaurants

  • Hotel Riu Palace Punta Cana
    11 min walk
  • Taino
    11 min walk
  • Daiquiri Lobby Bar
    5 min walk
  • Restaurante Hibachi
    8 min walk
  • Caney Buffet
    15 min walk

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  • Spa
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Property amenities

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Macao - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Some rate plans available at this property are all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1321 reviews
Rating 8 - Good. 287 out of 1321 reviews
Rating 6 - Okay. 164 out of 1321 reviews
Rating 4 - Poor. 63 out of 1321 reviews
Rating 2 - Terrible. 54 out of 1321 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay . The staff was great
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time at this resort. Everyone staff wise was friendly, helpful and fun to be around. The food, drinks and parties were amazing !
Stayed 6 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The pools were beautiful. The restaurants were good!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly and humble staff. Clean rooms and variety of food options.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and friendly staff!!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was great food was not so good
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property and the food and service was amazing 5stars all the way
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not perfect but good hotel
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a solo trip here, amazing time super clean!!! Staff 10/10 love Zach at the front desk!! Same cleaning lady everyday she was amazing! Stayed in room 1010 right in the middle of everything! Truly recommend this resort!! I can’t wait to come back i truly enjoyed my birthday
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time no complaint I would say go to the buffet if you wanna eat something good I didn’t care for the steak house on the resort
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort was amazing we already planing to go back the staff is so welcoming and helpful that we crying hugging then when we left you feel like home and no in a hotel from the kitchen to the cleaners all are amazing people top one in services
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Between the staff and the personal Vibe got my birthday. It was just what I needed
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were amazing. Water was great. Bars and staff were the best. Definitely go to the rui party’s
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food incredible, people so gentle, all was perfect
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were great. The only downside was the restaurant options and not so much the options, more so the quality of food. The Asian restaurant was by far the best however I wish the steak house was better at seasoning and cooking the steak to the right temp and the Italian food tasted like frozen preheated food. Fix this and you have a top notch resort.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time! All the amenities were good, service was excellent, and the staff was great as well!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, well maintained, super friendly multi lingual staff that were very accommodating and pleasant. If you do not enjoy the "festive" scene, request you stay on the side opposite of the pool area, it can be a bit noisy but that's what people come here for right? Great beach area with plenty of seating and private spaces. Spa is great as well, highly recommend using it as it is part of your package. Overall very well done, I will be staying at other RIU properties soon.
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
We had a good time but they have roaches at this property. The rooms also had like a weird scent . The paint jobs terrible, the shower had issues and the it seems they do half-done repairs when they do get around to it. Food and drinks were okay. The staff was nice but we wont be returning.
Stayed 6 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Room wasn't clean and dated, elevators didn't work. Staff was amazing
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like at home love the staff everyone was so helpful I had a blast with my friends
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. It was a fun and relaxing experience from the time I got there.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but if you want a pretty blue clean beach water not a good option.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were very friendly and the food was excellent.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The seaweed needed to be removed at the beach. The rooms need to be updated near the beach. They were clean but could use some touch ups. Also, the mosquitoes were hard on me in my room and I did not leave my door open. The food was okay. I did get sick though and I am not sure if it was the food or the pool but I was down for a aday or two. The staff made it worth it. They were great.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the people here very nice
Stayed 6 nights in Aug 2026