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Excellence El Carmen - Adults Only All Inclusive

5.0 star property
Pristine beaches and crystal-clear waters create the perfect backdrop for rejuvenating spa treatments, gourmet dining, and engaging activities

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Exterior - Excellence El Carmen - Adults Only All Inclusive (Punta Cana)
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Exterior - Excellence El Carmen - Adults Only All Inclusive (Punta Cana)
Interior entrance - Excellence El Carmen - Adults Only All Inclusive (Punta Cana)
15 bars/lounges, 4 poolside bars, swim-up bar, beach bar - Excellence El Carmen - Adults Only All Inclusive (Punta Cana)
Experience the ultimate tropical retreat at Excellence El Carmen - Adults Only - All Inclusive, where warm sand and crystal-clear waters await. Unwind with a body treatment or aromatherapy at MIILE Spa, indulge in international cuisine at one of 12 on-site restaurants, or enjoy beach massages and yoga classes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All inclusive

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

8.6 out of 10
Excellent
(79 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

8.8 out of 10
Excellent
(49 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(4 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(7 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Excellence El Carmen - Adults Only All Inclusive is in Uvero Alto, a neighborhood in Punta Cana. Macao Beach and Cana Bay Golf Club are two other places to visit that come recommended. Visit our Punta Cana travel guide
Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Macao Beach
    Macao Beach
    19 min drive - 8.0 miles
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    48 min drive - 22.0 miles
  • beach near Uvero Alto
    6 min walk - 0.4 miles
  • Sirenis Aquagames Water Park
    8 min walk - 0.5 miles
  • Cana Bay Golf Club
    27 min drive - 12.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    45 min drive

Restaurants

  • Ice & Coffee Shop
    4 min drive
  • Lobby Bar
    5 min drive
  • Freestyle Tiered Pool and Bar
    5 min drive
  • Wink
    4 min drive
  • Spoon
    4 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

Luxury all-inclusive property near Macao Beach
Near Sirenis Aquagames Water Park, Excellence El Carmen - Adults Only All Inclusive provides 4 poolside bars, a swim-up bar, and a beach bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body wrap, aromatherapy, and a manicure/pedicure at Miile, the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include snorkeling, beach yoga, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and shopping on site.
Other perks include:
  • 6 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and barbecue grills
  • Tour/ticket assistance, free newspapers, and 1 meeting room
  • Guest reviews speak highly of the dining options, beach locale, and pool
Room features
All 492 rooms boast comforts such as 24-hour room service and free international calls, in addition to perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch Smart TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence El Carmen - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, soccer, tennis, and more.

Where is Excellence El Carmen - Adults Only All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence El Carmen - Adults Only All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2096 out of 2933 reviews
Rating 8 - Good. 463 out of 2933 reviews
Rating 6 - Okay. 193 out of 2933 reviews
Rating 4 - Poor. 73 out of 2933 reviews
Rating 2 - Terrible. 108 out of 2933 reviews

Reviews

Verified

10/10 Excellent

Lela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel ! Food was excellent and so the staff and service!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kadafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic resort with friendly staff, delectable food, and stunning views.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a very relaxing vacation spot. We stayed in excellence club and it was worth it for the bar upgrade
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sajad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Excellence del Carmen and had an amazing experience. The resort is very clean and peaceful, making it perfect for anyone looking to relax and enjoy a luxurious getaway.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive.
Grounds were well maintained
Tennis court was a great addition
Swim up pool was amazing
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet resort - great for couples. Many food options, definitely try Basmati and grab a mid-day snack/coffee at Aroma.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Clayton

Room was beautiful we stayed in an ocean view staff was so friendly and all of the restaurants were wonderful..
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at several "all inclusive" resorts, however, Ex El Carmen staff made this our #1 destination!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were beautiful and clean. Turn down service at night which was also nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Luz Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

lamarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was everything you needed to relax and enjoy your vacation
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with the best customer service
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Marie-Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable. Staff were friendly and attentive, making the experience even better.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and how friendly they are. Love resort it’s beautiful. Its for the older crowd like 50 and up so just beware
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Arild

Liked: Cleanliness
Great room and service as usual!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good at some restaurants and service was mostly fast and friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sylvia G

Liked: Cleanliness, staff & service, amenities
The food at the hotel was excellent, especially the Indian restaurant. Staff was wonderful, the main lobby had a strange scent as you entered. However the drinks were great. I had a wonderful stay.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms extremely clean great service from everyone staff very friendly rest rooms very clean beautiful views from room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful time. The food and hospitality are excellent. Thanks to Keila and Yuri I always had activities to do. They are amazing. Defenetly coming back!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly, safe and beautiful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was the place to be. Very spacious but limited seating. Friendly staff. Food was mediocre but the rest of the stay was great.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Moriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean with great amenities..food was all very tasty...drinks were strong...our room was always cool and our pool was heated wich is always a plus...shows and d.j every night and a club to dance at..would recommend to anyone
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was top notch from the moment you arrive!! Room was beautiful. Staff amazing. Food delicious.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was top notch. Very welcoming and comfortable. A great place to just relax.
Stayed 5 nights in Feb 2026