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Sunscape Coco Punta Cana - All Inclusive

4.0 star property
Caribbean sunshine meets all-inclusive convenience at this beachfront resort where travelers can indulge in spa treatments or simply enjoy the tropical atmosphere

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Photo gallery for Sunscape Coco Punta Cana - All Inclusive

On the beach, white sand, sun loungers, beach towels - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
Creator video
14 restaurants; breakfast, lunch, and dinner served - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
Lobby sitting area - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
14 restaurants; breakfast, lunch, and dinner served - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
Sunscape Coco Punta Cana - All Inclusive is conveniently near the airport. Enjoy 14 restaurants, 6 outdoor pools, a children's pool with waterslide, on-site shopping, high-speed WiFi, Spa by Pevonia services, and beach bars at this sun-soaked property.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Tropical View King

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Tropical View King

8.4 out of 10
Very good
(39 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Tropical View Double

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Tropical View Double

7.8 out of 10
Good
(27 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Pool View King

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Pool View King

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Pool View Double

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Pool View Double

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Tropical View King

Free minibar items, in-room safe, desk, blackout drapes

Superior Deluxe Tropical View King

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Tropical View Double

Superior Deluxe Tropical View Double | Free minibar items, in-room safe, desk, blackout drapes

Superior Deluxe Tropical View Double

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Pool View King

Free minibar items, in-room safe, desk, blackout drapes

Superior Deluxe Pool View King

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Pool View Double

Free minibar items, in-room safe, desk, blackout drapes

Superior Deluxe Pool View Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View King

Free minibar items, in-room safe, desk, blackout drapes

Superior Deluxe Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Tropical View King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Tropical View King

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Tropical View Double

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Pool View King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Pool View Double

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Pool View Double

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Swim out King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Swim out King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Swim out Double

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Swim out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Superior Tropical King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Superior Tropical King

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Deluxe Junior Suite King

Sun Club Deluxe Junior Suite King | Free minibar items, in-room safe, desk, blackout drapes

Sun Club Deluxe Junior Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Swim Out King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Swim Out King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Swim Out Double

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Swim Out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Ocean Front King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Premium Suite King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Premium Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Premium Suite Ocean Front King

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Premium Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Sun Club 2 bedroom Family Suite Ocean Front

Sun Club 2 bedroom Family Suite Ocean Front | Free minibar items, in-room safe, desk, blackout drapes

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sun Club 3 bedroom Family Suite Tropical View

Sun Club 3 bedroom Family Suite Tropical View | Free minibar items, in-room safe, desk, blackout drapes

Sun Club 3 bedroom Family Suite Tropical View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Pool Access King

Sun Club Junior Suite Pool Access King | Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Pool Access King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Pool Access Double

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Junior Suite Pool Access Double

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Punta Cana, Sunscape Coco Punta Cana - All Inclusive is near the airport and on the beach. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Bavaro Adventure Park and Manati Park Bavaro are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Punta Cana travel guide
Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cabeza de Toro Beach
    Cabeza de Toro Beach
    12 min walk - 0.7 miles
  • Dolphin Explorer
    Dolphin Explorer
    15 min walk - 0.8 miles
  • Mediterranean coast, Costa Brava, Spain
    Catalonia Caribe Golf Club
    4 min drive - 1.4 miles
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    23 min drive - 10.4 miles
  • Bavaro Lagoon
    1 min walk - 0.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    19 min drive

Restaurants

  • Windows Restaurant
    1 min walk
  • The Cut
    14 min walk
  • The Win
    4 min drive
  • Catalonia Bavaro Lobby Bar
    4 min drive
  • Brasería Steak House
    19 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Upscale all-inclusive property remodeled in 2023 and located near Cabeza de Toro Beach
Take advantage of a free breakfast buffet, free water park access, and a nightclub at Sunscape Coco Punta Cana - All Inclusive. With a beachfront location, 3 beach bars, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a sports massage, a body wrap, or aromatherapy at Spa by Pevonia, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; Sunscape Coco Punta Cana - All Inclusive also has a swim-up bar, a poolside bar, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An electric car charging station, babysitting (surcharge), and wedding services
  • Beach towels, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 1091 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Balconies or patios, recycling, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,411 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Sunscape Coco Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sunscape Coco Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Coco Punta Cana - All Inclusive?

Yes, the property is all-inclusive. Activities include soccer, volleyball, aerobics classes, and more.

Where is Sunscape Coco Punta Cana - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 10-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunscape Coco Punta Cana - All Inclusive Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 515 out of 994 reviews
Rating 8 - Good. 187 out of 994 reviews
Rating 6 - Okay. 134 out of 994 reviews
Rating 4 - Poor. 77 out of 994 reviews
Rating 2 - Terrible. 81 out of 994 reviews

Reviews

Verified

10/10 Excellent

Grettell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the food was great!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Mileydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great customer services, family-friendly and loved the food
Stayed 2 nights in May 2026
Verified

8/10 Good

Yakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff was very friendly Pleasantly surprised the Food was good and variety
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean the staff was extremely nice and helpful so much choices of food and restaurants. Family friendly. Very breathtaking place.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this resort , very clean and great staff ! Emmanuel , our butler was very helpful with all of our needs and went out of his way to help us. He booked our spa as well ! Would definitely go back !
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the resort! Overall, it was a beautiful location with delicious food and drinks. Our butler, Jorge, was exceptional — very helpful and always made sure we were enjoying our stay. For the price, it was definitely worth it. Just make sure to visit during the right season if you want to fully enjoy the ocean.
Stayed 6 nights in May 2026
Verified

8/10 Good

Sephora J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Clean bathrooms. The food was ok we went off the resort to eat. But overall I would come back.
Stayed 4 nights in May 2026
Verified

8/10 Good

Iordanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was very beautiful and large! We like the food in Kaleidoscope, the food was excellent with a lot of choices to choose from! My kids enjoyed volleyball and the waterslides.
Stayed 1 night in May 2026
Verified

10/10 Excellent

CYNTHIA LYNN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food-Gorgeous Beach, Amazin Staff, especially our Butler Frailin Cordero
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities
I really enjoyed the entertainment staff/shows. I disliked the food. Over seasoned, not fresh with few options.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MARIE G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation resort! Checking in and checking out was made so convenient and accommodating for us! The staff is excellent!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere was nice, but some of the staff need to be friendlier. I can say that a few people were nice, friendly, and polite . The food could use some improvement as well, besides that I had a great time
Stayed 4 nights in May 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was good enough for the price we paid. Property was clean, day and night entertainment were amazing, almost all staff member were helpfull. Food was ok sore of tough to get into the sit down restaurant, buffet was always available and snack were also good options. Shout out to the entertainment crew for always keeping everything interesting and including everyone! Special thank you to Spaghetti and his team, you guys were amazing!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Hazael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place food and everything,jorge was very helpful and helped us with anything we needed.Definitely coming back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Sunscape Coco is amazing! Especially on the Sun Club side! They make it so easy to relax and not worry about a thing! Jorge (Concierge) was outstanding and helped with any questions or requests we had! Also Isbin on the Bali bed side of the beach was amazing! So attentive and helpful! We will definitely return to Sunscape and we will stay on the Sun Club side!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jhasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very nice staff and helpful with everything
Stayed 2 nights in Feb 2026
Verified

8/10 Good

DIANA

Liked: Cleanliness, staff & service, amenities
The staff were amazing, friendly, welcoming, and always willing to help. They truly made our stay so much more enjoyable. I would definitely recommend this property to anyone looking for a great experience. One small suggestion would be to add more seafood options to the menu. A special thank you to Anabelis, Chocolate, Coca-Cola, Gasolina, and of course all the beautiful ladies on the team, including the servers, housekeeping, and every staff member who made this trip unforgettable. Thank you all for the wonderful memories!
Stayed 7 nights in May 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great. Staff was very helpful, especially Emmanuel. Food not so good, lots of restaurants but all seemed to have same food.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and clean, love the
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived the staff was professional and show excellent customer service. The room was clean and the service exceptional
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shelly-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My concierge Franklin for room 2325 was excellent, professional and very courteous, enjoyed my stay. Food was up to par and even housekeeping was good. Perfect vacation.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bianca Cristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, very friendly staff, a lot of restaurants and bars to try. Many activities to do so you’ll never be bored. Ask for Jorge and he’ll be sure to take care of you.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steavens was part of the Sun Club staff, and he was amazing. His gentle support made our stay at the resort very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Sun club Garden room. The room was spacious and had great views. The cleaning crew kept things tidy. Our butler Steavens was wonderful. The bar tender Pedro kept good drinks flowing. Food was good too.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Dawn A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were amazing. However, the food is terrible and the juice/flavoring used for drinks has a terrible after taste and has a lot of artificial colors and additives. I expected better food for a Hyatt property and unfortunately I cannot recommend the property to a friend.
Stayed 3 nights in Apr 2026