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Sunscape Coco Punta Cana - All Inclusive

Property class: 4

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Photo gallery for Sunscape Coco Punta Cana - All Inclusive

A resort with a large pool area, multiple lounge chairs, and a beach. - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
Creator video
A spacious lobby with a high ceiling, large windows, and a central staircase. - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
A restaurant with wooden tables and chairs, large windows, and a view of the ocean. - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
An outdoor dining area with wooden tables and chairs, thatched umbrellas, and a view of the ocean. - Sunscape Coco Punta Cana - All Inclusive (Punta Cana)
Close to Cabeza de Toro Beach, Sunscape Coco Punta Cana - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, 3 beach bars, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage, or a facial at Sunscape Spa, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a swim-up bar and a poolside bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Tropical View King

A large bed with a wooden frame, a television, a desk, and a chair in a well-lit room with a view to the outside.

Deluxe Tropical View King

8.2 out of 10
Very good
(45 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Tropical View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with a view.

Deluxe Tropical View Double

8.0 out of 10
Very good
(28 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Pool View King

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Deluxe Pool View King

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Pool View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with a view.

Deluxe Pool View Double

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Tropical View King

A hotel room with a large bed, a sofa, a dining table, and a balcony with a view.

Superior Deluxe Tropical View King

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Tropical View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with curtains.

Superior Deluxe Tropical View Double

7.0 out of 10
Good
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Pool View King

A hotel room with a bed, a sofa, a dining table, a ceiling fan, and a view of the outside.

Superior Deluxe Pool View King

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Pool View Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a view.

Superior Deluxe Pool View Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View King

A hotel room with a large bed, a desk, and a view of the ocean.

Superior Deluxe Ocean View King

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Tropical View King

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Junior Suite Tropical View King

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Tropical View Double

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Junior Suite Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Pool View King

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Sun Club Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Pool View Double

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Sun Club Junior Suite Pool View Double

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Swim Out King

A hotel room with two beds, a ceiling fan, a TV, and a view of a swimming pool.

Superior Deluxe Swim Out King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Swim Out Double

A hotel room with two beds, a ceiling fan, a TV, and a view of a swimming pool.

Superior Deluxe Swim Out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Superior Tropical King

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Superior Tropical King

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Deluxe Junior Suite King

A hotel room with a bed, a TV, a desk with a computer, a plant, and a view of a pool and palm trees.

Sun Club Deluxe Junior Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Swim Out King

A spacious bedroom with a large bed, a desk, and a view of a swimming pool.

Sun Club Junior Suite Swim Out King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Swim Out Double

A hotel room with two beds, a ceiling fan, a desk with a chair, and a view of the outdoors.

Sun Club Junior Suite Swim Out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Ocean Front King

A hotel room with a large bed, a desk, and a view of the ocean.

Sun Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Premium Suite King

A four-poster bed with a bench, a ceiling fan, a balcony with a table and chairs, and a view of buildings outside.

Sun Club Premium Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Premium Suite Ocean Front King

A four-poster bed with a bench, a ceiling fan, a balcony with a table and chairs, and a view of buildings outside.

Sun Club Premium Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with two beds, a sofa, and a large mirror.

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with two beds, a TV, a desk, and a large window.

Deluxe Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Sun Club 2 bedroom Family Suite Ocean Front

A bedroom with a large bed, a ceiling fan, a TV mounted on the wall, and a balcony with a view of the beach.

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sun Club 3 bedroom Family Suite Tropical View

A hotel room with a bed, a TV, a ceiling fan, and a window with curtains.

Sun Club 3 bedroom Family Suite Tropical View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds
  • Free WiFi

View all photos for Sun Club Junior Suite Pool Access King

Minibar (some free items), in-room safe, desk, blackout drapes

Sun Club Junior Suite Pool Access King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Pool Access Double

A hotel room with two beds, a ceiling fan, a large window with a view of the outdoors, and a balcony with a table and chairs.

Sun Club Junior Suite Pool Access Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • Free WiFi

Room

  • 45 sq m
  • Sleeps 4
  • Free WiFi

Room

  • Garden view
  • 33 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Punta Cana, Sunscape Coco Punta Cana - All Inclusive is near the airport and on the beach. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Looking to enjoy an event or a game while in town? See what's going on at Rafa Nadal Tennis Center Punta Cana, or consider a night out at Coco Bongo Punta Cana. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with palm trees, a boat, and people on the sand.
    Cabeza de Toro Beach
    12 min walk - 0.7 miles
  • A wooden pier extending into a calm sea with a clear sky.
    Dolphin Explorer
    15 min walk - 0.8 miles
  • A coastal landscape with a beach, clear blue waters, and a hill with dense green trees.
    Catalonia Caribe Golf Club
    4 min drive - 1.4 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    23 min drive - 10.4 miles
  • Bavaro Lagoon
    1 min walk - 0.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    19 min drive

Restaurants

  • The Win
    4 min drive
  • Koi
    16 min walk
  • Bar Cohoba
    3 min drive
  • Lobster House Be Live Resort
    9 min walk
  • Rodeo Steak House Restaurant
    4 min drive

Similar properties

Exterior detail
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  • Pool
  • Breakfast included
  • Spa
  • All inclusive available
8.8 out of 10, Excellent, 1,448 reviews
Wyndham Alltra Punta Cana All-Inclusive Resort
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 7 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,411 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Sunscape Coco Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sunscape Coco Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Coco Punta Cana - All Inclusive?

Yes, the property is all-inclusive. Activities include soccer, volleyball, aerobics classes, and more.

Where is Sunscape Coco Punta Cana - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 10-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and Carol Downtown Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunscape Coco Punta Cana - All Inclusive Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1247 reviews
Rating 8 - Good. 233 out of 1247 reviews
Rating 6 - Okay. 173 out of 1247 reviews
Rating 4 - Poor. 90 out of 1247 reviews
Rating 2 - Terrible. 99 out of 1247 reviews

Reviews

Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to enjoy with a friend and family clean space nice food
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Benijamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean …and stuff was very friendly
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Peninnah W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel in general could use some upgrading. The staff and entertainment team 10/10. Super friendly and helpful. We enjoyed our stay.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great beach.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good, clean, very friendly staff. Deniche was very helpful and friendly. What I really disliked was the food in the buffet really needs a change and the snack bar too.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Jiong Rao

Liked: Staff & service, amenities
for a 4 star hotel, snacks at the different restaurants and dinner at Windows were very much underwhelming. It’s sargassum season so there’s a smell around the resort. The pools were dirty and the beds in the room have been used past their time. Room 2240 beds need to be changed. Thankfully i only stayed one night, however the hot stone massage at the SPA was amazing. I recommend Melini 10/10
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service Everyone is very helpful We only had one issue and it was the AC of the room And it was solved very fast
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, excellent service, excellent staff, good food, and many activities. The AC at the room does not work.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Yakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff was very friendly Pleasantly surprised the Food was good and variety
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Franklin ours guide is the best, The entertainment people are always 100%
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean the staff was extremely nice and helpful so much choices of food and restaurants. Family friendly. Very breathtaking place.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Yuderkys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was excellent and the staff was wonderful. I love it.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Emily

Liked: Staff & service, amenities, property conditions & facilities
The air conditioner did not work in our hotel room, the emergency evacuation alarm went off and was told it was a malfunction, the beach water was full of seaweed and smelled of dead fish and sulfur so much that we couldn't enjoy relaxing on the beach, the food and drinks were terrible. The staff were super friendly and helpful. We ended up moving to a better resort.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The food is very good for an all inclusive. There is a nice variety of restaurants. First time in Punta Cana, the beaches in Punta Cana are not as nice as the ones anywhere on the north shore and we came at a time when the seaweed in but that changes. The staff at the hotel is excellent. Tony and the staff at the main dinning hall are amazing. Franlin was very helpful in getting us setup and answering questions. We did have one issue, not directly with the hotel. We booked an island tour through one of the vendors operating out of the hotel. it was the most disorganized tour we have ever been on. The boat was not ready when we arrived at the harbor so we waited a while on the beach. Once the boat arrived we were then transferred to another boat and then we waited for hours. Waited so long we only had an hour on the island, very disappointing but we still had fun. The hotel is good and the staff is great.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Sunclub, but our room had no differences with the regular one, just the location (building 2, but not the ones that access the pools) I had no in room coffee machine, like they forgot to bring it (called and come right away). Had to call for them to refill the shower gel, pool could have been a bit cleaner. Just one night we went to a restaurant (sunnygrill) and the attention was awful. long wait, bad mood, bad manners. food was great though and the receptionist was very nice swell, she came to take the empty plates and asked the waiter and waitress to bring dessert). The night showes were great also.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this resort , very clean and great staff ! Emmanuel , our butler was very helpful with all of our needs and went out of his way to help us. He booked our spa as well ! Would definitely go back !
Stayed 9 nights in May 2026
Verified review

8/10 Good

Sephora J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Clean bathrooms. The food was ok we went off the resort to eat. But overall I would come back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the resort! Overall, it was a beautiful location with delicious food and drinks. Our butler, Jorge, was exceptional — very helpful and always made sure we were enjoying our stay. For the price, it was definitely worth it. Just make sure to visit during the right season if you want to fully enjoy the ocean.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Iordanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was very beautiful and large! We like the food in Kaleidoscope, the food was excellent with a lot of choices to choose from! My kids enjoyed volleyball and the waterslides.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Omar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was very outdated. The bathroom was okay, but the pillowcases smelled like they hadn’t been changed, which was very unpleasant. The beds were on exposed metal frames where you could clearly see the box springs, and the minibar was never refilled. The food was disappointing. I also saw guests touching food and then putting it back, which was very unsanitary. There was often a wait just to get plates. The bars were actually very good, and the nighttime shows were one of the few things we enjoyed. Unfortunately, the resort asks you to download their app for information and activities, but the app was rarely updated, so we were constantly confused about what was happening and when. Overall, the experience was very disappointing, and I would not recommend this resort.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 5, we had an amazing 2 bedroom with a living room, 3 bathroom. We loved the rooms, one of our balconies was directly on the beach which was so nice to sit at night. The resort had so many pools to keep you busy with which we had no issues finding things to do. Even had basketball court and gym which we used. We did have a few minor issues with one of the toilets when we arrived but the staff were able to fix everything. The rooms were nice and cold which helps. The only cons I would say is the steakhouse was always closed, even when asked staff that day and they said it would be open. The breakfast was only good at the the one buffet if your a club member think its called kalidascope. The other buffet was very limited on variety of foods. Staff were very friendly. We didn't have to much issue with loud music at night time except when they had a party near the beach.
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Jay Marie

Liked: Staff & service
Disliked: Property conditions & facilities
It was okay . The resort is the newest but the staff has a lot of heart which made the stay much better . The rooms can use a lot of love . Kinda run down and pools are def in need of some more upkeep . The resort has so much potential just needs more attention and love .
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Estefania

Disliked: Cleanliness, staff & service
I want to thank Maletero Martin for always greeting us with a smile and helping us when we arrived, and Yerika from Coco Café for the great coffee Unfortunately, our stay was not what we expected. We had an issue with our reservation, and Expedia failed to properly assist us. Although our reservation was for two and we explained that it was our honeymoon, the information was never properly updated. And we have to pay to pay extras extras charges. There were a few people who tried to help, but overall, the experience was disappointing and not what we expected for our honeymoon, no AC on those four days.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities
I really enjoyed the entertainment staff/shows. I disliked the food. Over seasoned, not fresh with few options.
Stayed 2 nights in May 2026